Miles+Bonus Términos y condiciones

El programa Miles+Bonus (en adelante, el «Programa» o «Miles+Bonus») de la compañía aérea AEGEAN AIRLINES S.A. (en adelante, «AEGEAN» o la «Empresa»), con sede en Aeropuerto Internacional de Atenas (Edificio 57), es un programa de bonificaciones (en adelante, los «Bonus»), ofertas, privilegios y servicios propuestos a los participantes en el Programa (en adelante, los «Usuarios»), a través de la acumulación y redención de millas (en adelante, las «Millas»). En el Programa participan también otras compañías aéreas miembros de la alianza global de aviación Star Alliance, que ofrecen programas de fidelización similares, con bonificaciones, ofertas, privilegios y servicios a través de la acumulación y redención de millas (Star Alliance Members FFP), así como empresas que suministran productos o prestan servicios a través de las cuales los Usuarios pueden acumular y canjear Millas («Socios Miles+Bonus»). Los términos y condiciones del Programa (en adelante, las «Condiciones») regulan la relación legal entre AEGEAN y los Usuarios, las modalidades de participación en el Programa, así como las modalidades de acumulación de Millas y la correspondiente redención de dichas Millas por Bonus. Dichas Condiciones podrán ser modificadas en cualquier momento y de forma unilateral por AEGEAN a su total discreción y sin notificación previa. AEGEAN informará a los Usuarios de cualquier modificación de las Condiciones mediante su publicación en cualquier edición sucesiva del presente. En el marco del Programa, AEGEAN notificará a los pasajeros las normas, las condiciones y los requisitos para acumular y adquirir Millas y para canjearlas por los servicios ofertados. La Milla es la unidad de cálculo del Programa. Las normas para la acumulación, adquisición y canjeo de Millas serán determinadas exclusivamente por AEGEAN. AEGEAN se reserva el derecho a modificar de forma unilateral y en cualquier momento los datos anteriores, sin notificación previa. En este caso, los cambios serán notificados de forma inmediata a los pasajeros a través del sitio web www.aegeanair.com y de los folletos correspondientes. El Programa no tendrá validez en caso de prohibición o limitación por imposición legal. AEGEAN se reserva el derecho a cancelar, a su total discreción y sin previo aviso, todas las Millas, las ofertas e incluso la calidad de Usuario en caso de violación de las normas de funcionamiento adecuado del Programa por parte del Usuario.

Responsabilidad del titular. Obligación de uso diligente del programa. Consecuencias del incumplimiento

Las Millas se acumulan, conservan, compran y canjean única y exclusivamente conforme a las Condiciones del Programa en vigor en cada momento y conforme a la legislación aplicable. Cualquier otro uso, disposición, venta, cesión, trueque, suministro o transmisión de las Millas por parte del Usuario o de cualquier tercero está terminantemente prohibido. Las Millas que no hayan sido acumuladas o conservadas conforme a las Condiciones del Programa serán nulas de pleno derecho y no podrán ser canjeadas. Dichas Millas serán descontadas de la cuenta. El uso de los productos adquiridos con cargo a Millas con el fin de su suministro posterior a modo de intercambio y/o reventa está terminantemente prohibido. La Empresa se reserva el derecho a controlar el uso debido del Programa por parte del Usuario durante toda la duración de su participación como Usuario del Programa.

En caso de incumplimiento por parte del Usuario de cualquiera de las condiciones del acuerdo de concesión de la Tarjeta de Millas y/o de las Condiciones del Programa, la Empresa podrá, a su total discreción, excluir al Usuario de cualquier oferta actual o futura, suspender o cancelar su participación en el Programa, así como cancelar todas las Millas que haya acumulado en el marco del Programa. En caso de uso ilegal de las Millas del Programa y/o de incumplimiento de cualquiera de las Condiciones del Programa, la Empresa se reserva el derecho legal de reclamar sus derechos legítimos ante los tribunales y autoridades competentes.

1. Todas las personas físicas mayores de 2 años tienen derecho a participar en el programa. No podrán ser admitidos como usuarios las personas jurídicas, las empresas ni las sociedades unipersonales de cualquier tipo. Quedan excluidos los empleados de AEGEAN, de cualquier compañía aérea o agencia de viajes.
2. La participación en el programa es estrictamente personal y no podrá ser transferida o cedida por el usuario a ninguna tercera persona.
3. Para el registro online: El pasajero deberá rellenar el formulario de solicitud en línea y enviarlo electrónicamente. Inmediatamente recibirá su tarjeta de usuario Blue Miles+Bonus con su número de cuenta y su código de acceso a través de correo electrónico.
4. Cada número de cuenta es único y la información que este proporciona es el único indicador de la situación de cada usuario del programa, sustituyendo a cualquier otra información que pueda aparecer en la tarjeta, incluida su fecha de caducidad. El número de cuenta, la contraseña y la tarjeta Miles+Bonus dan derecho al usuario a acumular y canjear millas.
5. Conviene aclarar que, en caso de que el usuario no haya completado su registro, no podrá canjear millas ni comprar millas de canje o transferir millas de premio, así como tampoco donarlas a cualquier ONG ni crear una cuenta Together.
6. Los usuarios de Miles+Bonus que no hayan registrado al menos 1 vuelo con AEGEAN, Olympic Air o Star Alliance en sus cuentas Miles+Bonus, y que no sean titulares de tarjetas de crédito AEGEAN Bonus Visa o Aegean Mastercard, no podrán canjear sus millas con socios no aéreos, y tampoco podrán transferir sus millas a otros usuarios.
7. Un registro completo se define como un perfil de usuario con los siguientes campos cumplimentados: Forma de tratamiento, nombre, apellido, fecha de nacimiento, correo electrónico, nacionalidad, teléfono, idioma de comunicación, dirección, país, código postal o apartado de correos.
8. Al enviar por correo electrónico la solicitud cumplimentada, el usuario acepta plena e incondicionalmente las presentes condiciones, así como el aviso de privacidad de la empresa, que forma parte integrante de las mismas. En caso de que la ley lo exija, podremos pedirle que preste su consentimiento en un momento posterior de la manera y a través de los canales de comunicación especificados en el aviso de privacidad de la empresa.
9. Durante el proceso de registro en el programa, los usuarios deberán indicar su nombre completo exacto en letras latinas, tal y como aparece en un documento de identidad (DNI o pasaporte).
10. AEGEAN podrá aceptar o rechazar cualquier solicitud de participación según su propio criterio.
11. Cada usuario podrá mantener sólo una cuenta personal («cuenta»), en la que se abonarán las millas acumuladas. En caso de que existan dos o más cuentas, todas ellas serán anuladas junto con las millas acumuladas en dichas cuentas, y sólo se conservará la cuenta creada en primer lugar (la más antigua).
12. Los nuevos usuarios tienen derecho a registrar millas en su cuenta con carácter retroactivo para vuelos realizados hasta doce (12) meses antes del registro, siempre que envíen los documentos requeridos (tarjetas de embarque, recibos de billetes) a Miles+Bonus.
13. Los usuarios que deseen poner fin a su participación en el programa deberán declararlo por escrito. Una vez tramitada la solicitud, su cuenta y sus millas se anularán automáticamente.
14. En caso de fallecimiento del usuario, su cuenta y sus millas se anularán automáticamente.

1. Only individuals aged between 18 and 25 are entitled to participate in genAIRation AEGEAN. It is clarified that legal entities of any form, companies of any kind, and sole proprietorships are not entitled to participate. Due to the strict age limit for participation in genAIRation AEGEAN, it is necessary to submit a participant's ID card or passport in order for AEGEAN to be able to identify the participant's details.
2. The entry of your details to participate in genAIRation AEGEAN automatically means that you provide your consent to the collection, retention and processing of your personal data.
3. It is clarified that any individual wishing to register in genAIRation AEGEAN, will automatically and simultaneously register for the Miles+Bonus program by accepting the Terms & Conditions of the Program.
4. Complete Registration means the Registration when in the member's Profile the following fields are properly filled in: Title, Name, Surname, Date of Birth, Email Address, Nationality, Telephone, Language of communication, Address, Country and Postal Code or PO Box.
5. Members aged 18-25 already registered in the Miles+Bonus Program will join directly genAIRation AEGEAN starting from 26/07/2022 (when the service started), up to 31/09/2022. t is clarified that already registered members in the Miles+Bonus program, upon reaching the age of 18, according to the date of birth they have declared during their registration, will be automatically included in genAIRation AEGEAN.
6. It is clarified that for full access to the benefits, offers, privileges & services of genAIRation AEGEAN, Members must log in to their account on aegeanair.com/genAIRation or in AEGEAN App and upload a photo of their ID card or passport in order to enable AEGEAN to identify the name, surname and age of Members in relation to what has been declared by the Members upon their registration. Members' data are kept safe, cannot be disclosed to third parties in any way for a period of three months and are then erased.
7. Members with complete registration automatically begin to enjoy the following special benefits, which are only available once users have completed their registration.
   
   A. 15% discount on ticket prices:
   
   • Tickets can only be booked online by members with complete registration that have logged in and only through aegeanair.com/genAIRation.
   • Booking is available only to members. Members can make a booking for up to 9 people in total, including themselves, provided that all individuals included in the booking are also registered members of the genAIRation AEGEAN program with verified details. The discount applies to the ticket fare and fuel surcharge charges and does not apply to taxes. The fare and fuel surcharge charges, as shown in the booking system via aegeanair.com/genAIRation during the booking process, are already reduced by 15%.
   Ticket changes are allowed according to the regulations of the respective fare. The 15% discount on ticket prices applies to all network flights operated by AEGEAN and Olympic Air in Greece and abroad and can be combined with any other AEGEAN offer. The 15% discount is only valid for bookings through aegeanair.com/genAIRation. Through genAIRation AEGEAN, members can only travel in the Economy Class fare category with a Light, Flex or Comfort Flex fare.
   •The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The check-in process can only be completed through the AEGEAN website (aegeanair.com).
   
   
   B. The Voucher Number is the discount code that can be used for free extra baggage up to 23kg. Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The offer for free baggage will be used solely by using the discount code, provided members enter the discount code either in the special field "Discount code" shown on the booking form, or through the "My Booking" page. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code is only valid when the transaction is in Euro (€). The use of the discount code is valid only for the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   C. The Voucher Number is the discount code that can be used for 50% discount for your pet's transport. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The discount code is only valid when your pet meets all the conditions set by Aegean. For more information please visit https://en.aegeanair.com/travel-information/special-assistance/traveling-with-pet/. The offer of 50% discount on the transport of your pet can only be used by using the discount code, provided that the member enters the discount code in the special "Discount code" field that appears on the booking form. The additional service of travelling with your pet must be selected during the booking in order for the discount to apply. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code can also be used through the My Booking section, provided that cardholders fill in the booking number (pnr) and their surname. The discount code is only valid when the transaction is in Euro (€). The use of the discount code only applies to the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   
8. It is clarified that Members who do not have uploaded validation document will not be able to access the benefits, offers, privileges & services of genAIRation AEGEAN. Identification document might be asked for validation.
9. Information such as the name and age of the members cannot be changed through their account, any modification is possible by phone at +30 2106261000 or through social media.
10. Participation in the genAIRation AEGEAN Program is strictly personal and may not be transferred or assigned by Members to third parties.
11. On the date when genAIRation AEGEAN Members turn 26, they automatically cease to enjoy the benefits of genAIRation AEGEAN and will automatically exit the program and continue to benefit from the privileges of Miles+Bonus.
12. Please note that registration is only done online through aegeanair.com/genAIRation and AEGEAN App. Members automatically receive via email the confirmation of registration in genAIRation and the confirmation of registration in the Miles+Bonus program.
13. AEGEAN may accept or reject any application for participation at its own discretion.
14. The benefits described in 7B and 7C are provided in the form of a voucher in the genAIRation account of each Member and are renewed according to the date of their initial registration for as long as the Member meets the age criteria of genAIRation AEGEAN.
    Note that if a member, with a verified ID, reaches the age of 26 and has active genAIRation coupons, they will remain active until the stated date on the coupon, and the member will be able to find them in the 'My Coupons' section on the Miles+Bonus page.
15. In the profile of each registered member there is a special section called "My ❤ destination". Members select a solely a specific AEGEAN or Olympic Air network destination. Members may change the destination they have stated as a favourite, 12 months after their initial selection. With each flight from/to this destination, 50% additional redemption miles are offered, on top of the miles the member is already entitled to. For the offer of 50% extra miles to be valid, members must first have made 2 flights from/to the selected destination through the genAIRation AEGEAN page. This means that the 50% extra miles will be given from the third flight onwards. If members do not change their favourite destination, then they continue to enjoy the extra miles. If they change their favourite destination, then the extra miles will be given from the third flight from/to that destination onwards.
    It should be noted that from 22/12/2022 to 16/01/2024, the additional miles were added after the 3rd flight only to the declared favorite destination, whereas from 17/01/2024 onwards, the additional miles are added for flights either to or from the favorite destination.

1. El Programa Miles+Bonus comprende tres (3) niveles: BLUE, SILVER y GOLD, definidos por las millas de mejora acumuladas en la cuenta del usuario en un periodo de tiempo determinado, según el caso. Dependiendo del nivel, el Programa ofrece tres (3) tipos de tarjetas: BLUE, SILVER y GOLD.
2. Las condiciones para mantener o mejorar cada nivel de usuario, así como los privilegios del Programa, podrán ser modificados en cualquier momento y sin notificación previa por parte de Aegean Airlines.
3. La tarjeta es personal y llevará inscrito el nombre del beneficiario-usuario. Los usuarios no podrán transferir y/o asignar a terceros sus derechos de posesión y uso de sus tarjetas. La tarjeta es propiedad de Aegean, que se reserva el derecho a retirarla o anularla y/o reemplazarla por una tarjeta del mismo o de otro nivel. La tarjeta no es una tarjeta de crédito y no podrá ser utilizada como documento de identidad durante el control de billetes.
4. En caso de pérdida, robo o destrucción de la tarjeta, el usuario deberá notificarlo inmediatamente a Aegean, llamando al teléfono 801 11 20000 (+30 210 6261000) o a través del sitio web www.aegeanair.com, donde rellenará de forma electrónica el formulario de reemisión de la tarjeta.
5. Las tarjetas de usuario, y por consiguiente sus códigos, no podrán ser canceladas mientras el usuario sea titular de las tarjetas de crédito Aegean Bonus Visa o Aegean Visa Chipre.
6. Le recordamos que solamente los usuarios Silver y Gold recibirán una tarjeta física de plástico. Si el usuario no completa su inscripción, no recibirá la tarjeta.
7. Se precisa que los vuelos en los que el socio no gana millas no cuentan para la mejora ni conservación del nivel.
8. Se aclara que la fecha de la mejora al nivel Silver o Gold se calcula según lo siguiente:
   (a) cuando el sistema acredita automáticamente las millas de mejora y la mejora de nivel se realiza en función de esas millas, la fecha de la mejora se calcula de acuerdo con la fecha del vuelo
   (b) cuando las millas de mejora se acreditan a través del formulario en línea «Reclamar las millas que faltan» y la mejora de nivel se realiza en función de esas millas, la fecha de mejora se calcula de acuerdo con la fecha de registro del vuelo

A. Tarjeta BLUE:

El usuario Blue deberá utilizar su tarjeta digital para beneficiarse de los privilegios que le ofrece el programa, y no recibirá una tarjeta física de plástico. El usuario Blue podrá acceder a su tarjeta digital a través del sitio www.aegeanair.com y de la aplicación de Aegean Airlines para iOS y Android, en la sección «Mi cuenta Miles+Bonus», tras iniciar sesión en Miles+Bonus.

Los usuarios Blue que hayan acumulado 12.000 millas de mejora, incluyendo al menos dos (2) vuelos con Aegean y/u Olympic Air, o* un total de 35.000 millas de mejora independientemente de la compañía aérea colaboradora, en el plazo de un año desde la fecha de la primera transacción (adhesión o primer vuelo) o desde su entrada en el nivel o desde el vuelo más antiguo registrado y no caducado por el que anotaran millas, pasarán a ser usuarios del nivel Silver.

* El número de millas necesario para los usuarios que no consigan alcanzar al menos 2 vuelos con AEGEAN y/o Olympic Air antes del 31.05.23 es de 24,000.

Se especifica que: (a) Si el usuario Blue no acumula 12.000 millas de mejora, incluyendo al menos 2 vuelos con Aegean Airlines y/u Olympic Air, o un total de 24.000 millas de mejora, independientemente de la compañía colaboradora, dentro de un periodo de doce (12) meses consecutivos a partir de la fecha del primer vuelo válido registrado, las millas de mejora acumuladas no se cancelarán de forma automática, sino gradualmente en cuanto se cumpla un (1) año desde la fecha de cada vuelo realizado en dicho plazo de 12 meses. (b) El plazo de doce meses de acumulación de las 12.000 millas de mejora, incluyendo al menos 2 vuelos con Aegean Airlines y/u Olympic Air, o el total de 35.000 millas de mejora, independientemente de la compañía colaboradora, comenzará a partir de la fecha del primer vuelo válido registrado para acumular millas. (c) Para los titulares de las tarjetas de crédito Aegean Bonus Visa o Aegean Mastercard, únicamente las primeras millas de bienvenida que se adquieren al completar la adhesión al programa serán anotadas como millas de mejora. (d) En el caso de que se acumulen las millas de mejora requeridas en el plazo de doce (12) meses desde la fecha de la primera transacción en el Programa (adhesión o primer vuelo o entrada en el nivel o vuelo más antiguo no caducado registrado) y, por lo tanto, tenga lugar la mejora al nivel Silver, únicamente las millas de mejora necesarias serán descontadas con el fin de que comience de nuevo la acumulación de millas de mejora para el nivel Gold. Todo número de millas de mejora, más allá del necesario para la mejora de nivel, se contabilizará para la siguiente mejora de nivel, pero no para mantener el nivel Silver.

B. Tarjeta SILVER:

Los usuarios Silver deberán acumular 8.000 millas de mejora, incluyendo al menos dos (2) vuelos con Aegean y/u Olympic Air, o* un total de 35.000 millas de mejora independientemente de la compañía aérea colaborada, en el plazo de los doce (12) meses consecutivos a la fecha de mejora o permanencia en el nivel Silver, para que su nivel de tarjeta sea renovado automáticamente por un (1) año. Se especifica que todo número de millas de mejora, más allá del necesario para la mejora de nivel, se contabilizará para la siguiente mejora de nivel, pero no para mantener el nivel Silver.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 2 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 16,000.

Si el usuario Silver no consigue acumular el número de millas anterior en el plazo indicado, volverá al nivel Blue.

Los Usuarios Silver que hayan acumulado 24.000 millas de mejora, incluidos al menos cuatro (4) vuelos con Aegean y/o Olympic Air, o* un total de 70.000 millas de mejora independientemente de la compañía aérea colaboradora, dentro del plazo de los doce (12) meses siguientes a la fecha del primer vuelo más antiguo no caducado o del vuelo utilizado para la mejora de nivel tras la mejora o renovación de su nivel Silver, subirán al nivel Gold y recibirán la tarjeta Gold.

* El número de millas necesario para los usuarios que no consigan alcanzar al menos 4 vuelos con AEGEAN y/o Olympic Air antes del 31.05.23 es de 48,000.

Se especifica que: (a) Si el usuario Silver no acumula el número requerido de millas necesario para subir al nivel Gold, en el plazo de doce (12) meses a partir de la fecha del primer vuelo válido registrado, las millas acumuladas no se cancelarán de forma automática, sino gradualmente en cuanto se cumpla un (1) año desde la fecha de cada vuelo realizado en el plazo de 12 meses. (b) El plazo de doce meses de acumulación de las 12.000 millas de mejora comenzará a partir de la fecha del primer vuelo válido registrado. (c) Para los titulares de las tarjetas de crédito Aegean Bonus Visa o Aegean Mastercard, únicamente las primeras millas de bienvenida que se adquieren al completar la adhesión al programa serán anotadas como millas de mejora. (d) En el caso de que se acumulen las millas de mejora requeridas y, por lo tanto, tenga lugar la mejora al nivel Gold, las millas de mejora restantes por encima del número requerido para la mejora de nivel no se contabilizarán para la renovación del nivel Gold.

C. Tarjeta GOLD:

Los usuarios Gold deberán acumular 12.000 millas de mejora, incluyendo al menos cuatro (4) vuelos con Aegean y/u Olympic Air, o* un total de 70.000 millas de mejora independientemente de la compañía aérea colaborada, en el plazo de los doce (12) meses posteriores a la fecha en la que se hayan convertido en usuarios Gold del Programa, para que su nivel de tarjeta sea renovado automáticamente por un (1) año. Se especifica que todo número de millas de mejora, más allá del necesario para renovar la permanencia en el nivel, no se contabilizará para la siguiente renovación del nivel Gold. Si el usuario Gold no consigue acumular el número de millas anterior en el plazo indicado, volverá al nivel Silver.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 4 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 24,000.

Las millas se dividen en dos categorías:

A. Millas de mejora (Tier Miles): Las millas de mejora determinan el nivel del Programa al que pertenece cada usuario. Es decir, son las millas que cada usuario acumula por determinadas actividades con el fin de alcanzar el nivel Blue, el nivel Silver y, seguidamente, el nivel Gold. Las millas de mejora se acumulan por vuelos con Aegean, Olympic Air y las compañías miembro de Star Alliance, y tienen validez durante 12 meses.

B. Millas de canje (Award Miles): Las millas de canje son las millas que cada usuario acumula con el fin de canjearlas por los productos y servicios que ofrece el Programa. Las millas de canje se acumulan con vuelos de Aegean y Olympic Air, y con productos y servicios de los Socios Miles+Bonus, y no tienen fecha de caducidad.

1. Solamente los usuarios activos de Miles+Bonus que pertenezcan a los niveles Silver y Gold podrán mantener su nivel.
2. Solamente el padre o la madre del niño/a podrá mantener su nivel. No podrán solicitar este beneficio ambos progenitores de un mismo hijo/a.
3. Los usuarios podrán solicitar este beneficio una vez por cada hijo/a desde el momento de su nacimiento y hasta que cumpla un año.
4. Se aclara que las millas de mejora que se añadan a la cuenta del usuario con el fin de mantener su nivel no contarán para mejoras de nivel.
5. Se aclara que el mantenimiento de nivel no puede ser cambiado o cancelado después de su aprobación.
6. Los usuarios que se beneficien de este privilegio pueden seguir disfrutando del resto de los beneficios de su nivel de usuario.
7. El beneficio del mantenimiento de nivel Miles+Bonus es personal para el usuario y no es transferible por cualquier motivo.
8. Los usuarios que se beneficien de este privilegio pueden continuar acumulando y canjeando millas.
9. Para beneficiarse de este privilegio, los usuarios deberán aportar los siguientes documentos:
   - En el caso de la madre: Certificado de nacimiento
   - En el caso del padre: Certificado de nacimiento, certificado de baja por paternidad de al menos 3 meses, que debe haber comenzado antes de la fecha de caducidad de su mantenimiento de nivel
10. Una vez procesados, los documentos serán destruidos por razones de seguridad.
11. El mantenimiento del nivel Miles+Bonus es un beneficio discrecional y Aegean se reserva el derecho a rechazar una solicitud o a cambiar la oferta de mantenimiento del nivel Miles+Bonus en cualquier momento a su entera discreción. 
12. AEGEAN se reserva el derecho a anular o modificar a su entera discreción, en cualquier momento y sin notificación previa los términos y condiciones del beneficio mencionados en este documento. Los nuevos términos y condiciones serán aplicables desde el momento de su publicación.
13. La aplicación del beneficio implica la aceptación incondicional de los términos y condiciones por parte del usuario.

1. Compra de millas de mejora

1. Todos los usuarios activos de Miles+Bonus tendrán derecho a comprar millas de mejora.
2. Los usuarios Blue pueden comprar hasta 1.000 millas de mejora cada 12 meses, a contar desde el mismo momento de su inscripción.
3. Los usuarios Silver tienen la posibilidad de comprar hasta 2.000 millas de mejora en el plazo de doce (12) meses de duración de su nivel de usuario, mientras que los usuarios Gold pueden comprar hasta 3.000 millas de mejora durante el periodo correspondiente.
4. La compra de millas de mejora se refiere al futuro y no podrá tener efectos retroactivos.
5. Tier miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
6. Una vez completada la transacción, la compra de millas de mejora no podrá ser cancelada. Por consiguiente, el valor de la transacción no es reembolsable.
7. Las millas de mejora se venden en paquetes de quinientas (500) millas al precio de 50,00 €.
8. Las millas de mejora se anotan en la cuenta del usuario inmediatamente después de completar la transacción.
9. La compra de millas de mejora puede realizarse únicamente en línea, a través de www.aegeanair.com. Para realizar la compra, el usuario debe iniciar sesión en Miles+Bonus utilizando sus credenciales personales.
10. La compra de millas de mejora es estrictamente personal y no puede ser transferida o asignada por el usuario a terceros.
11. La compra de millas de mejora está sujeta a los términos y condiciones de las millas de mejora, tal como se mencionan en el programa Miles+Bonus.
12. Se precisa que se puede solicitar documentación adicional una vez completado el pago.

2. Compra de millas de canje

1. Todos los usuarios activos de Miles+Bonus, independientemente de su nivel de usuario, podrán adquirir millas de canje.
2. Los usuarios podrán adquirir hasta 50.000 millas de canje durante su año de pertenencia a cada nivel (doce meses consecutivos a partir de la fecha de inscripción o de la última mejora/permanencia en el correspondiente nivel de usuario). It is clarified that Members that haven’t registered at least one flight on their Miles+Bonus account, are eligible to purchase up to 30.000 Award miles.
3. Award miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
4. Una vez completada la transacción, la compra de millas de canje no podrá ser cancelada. Por consiguiente, el valor de la transacción no es reembolsable.
5. Las millas de canje se venden en lotes de mil (1000) millas al precio de 25,00 € por lote.
6. Las millas de canje se anotan en la cuenta del usuario inmediatamente después de completar la transacción.
7. La compra de millas de canje puede realizarse únicamente en línea, a través de www.aegeanair.com. Para realizar la compra, el usuario debe iniciar sesión en Miles+Bonus utilizando sus credenciales personales.
8. La compra de millas de canje está sujeta a los términos y condiciones de las millas de canje, tal como se mencionan en el programa Miles+Bonus.
9. Se precisa que se puede solicitar documentación adicional una vez completado el pago.

1. Todos los usuarios activos de Miles+Bonus tendrán derecho a comprar millas de canje para regalar, independientemente de su nivel de usuario.
2. Los usuarios podrán comprar, de forma acumulativa, hasta 50.000 millas de canje para regalar, en el plazo de doce (12) meses consecutivos a partir de la fecha de la primera compra válida de millas de canje para regalar que realice desde su cuenta.
3. Los usuarios podrán recibir como regalo, de forma acumulativa, hasta 50.000 millas de canje, en el plazo de doce (12) meses consecutivos a partir de la fecha de la primera anotación válida de millas de canje como regalo en su cuenta.
4. Award miles as a gift can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
5. La compra de millas de canje para regalar no se puede cancelar una vez completada y, por consiguiente, el valor de la transacción no es reembolsable.
6. Las millas de canje para regalar se venden en paquetes de mil (1.000) millas al precio de 25,00 €.
7. Las millas de canje que se hayan comprado para regalar se anotarán en la cuenta del usuario beneficiario inmediatamente después de la transacción.
8. Las millas de canje que se hayan comprado para regalar estarán sujetas a los términos y condiciones de las millas de canje tal como estos se indican en el programa Miles+Bonus.
9. La compra de millas de canje para regalar puede realizarse solamente en línea desde www.aegeanair.com, una vez que el usuario inicie sesión en su cuenta Miles+Bonus utilizando sus códigos personales de acceso.
10. Se precisa que se puede solicitar documentación adicional una vez completado el pago.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles transfer service. 
2. Members are eligible to transfer – cumulatively – from 1,000 up to 50,000 (in sets of 1,000) Award Miles within a period of 12 consecutive months from the date of their first-ever valid transfer of Award Miles that took place from their Account.
3. Members are eligible to receive – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the first-ever date that transferred miles were validly entried in their Account.
4. The transport of Award Miles cannot be canceled after completion, thus the transaction value is non-refundable.
5. The transaction fee for transfer Award Miles is set at 15.00€ per transaction.
6. The transaction fee for transfer award miles can be paid by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
7. Award Miles transfered, are credited to the recipients’ Member Account immediately after the completion of the transaction.
8. The transfer of Award Miles is subject to the terms and conditions of Award Miles as those are referred to the Miles+Bonus program.
9. The transfer of Award Miles can only take place online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
10. It is clarified that additional documentation may be requested upon payment completion.
11. It is clarified that the transfer of Award Miles is free of charge for companies that have issued the Aegean Mastercard Business card.

1. Todos los usuarios activos de Miles+Bonus tendrán derecho a donar millas de canje, independientemente de su nivel de usuario.
2. Los usuarios podrán donar, de forma acumulativa, hasta 50.000 millas de canje, en el plazo de doce (12) meses consecutivos a partir de la fecha de la primera donación válida de millas de canje desde su cuenta.
3. La donación de millas de canje no se puede cancelar una vez completada y, por consiguiente, el valor de la transacción no es reembolsable.
4. Las millas de canje pueden donarse en lotes de 100 millas, sin coste alguno.
5. The Award Miles that will be collected for each NGO at the end of each calendar year, will be converted into euros, at a ratio of 1 award mile = 0.004€ and will be deposited in the account of each organization.
6. La donación de millas de canje puede realizarse solamente en línea desde www.aegeanair.com, una vez que el usuario inicie sesión en su cuenta Miles+Bonus utilizando sus códigos personales de acceso.
7. Las Organizaciones que podrán recibir millas de canje de donantes se indican de forma analítica en www.aegeanair.com

1. Sólo pueden crear una cuenta Together los miembros activos de Miles+Bonus que hayan registrado al menos 1 vuelo con AEGEAN, Olympic Air o Star Alliance en su cuenta Miles+Bonus o aquellos que sean titulares de tarjetas Aegean Bonus Visa o Aegean Mastercard, siempre que hayan completado su registro. La cuenta Together sólo puede activarse online, a través de la página web oficial de AEGEAN o a través de la aplicación de Aegean y únicamente después de que el Miembro inicie sesión en su cuenta personal de Miles+Bonus. El Miembro que active la cuenta Together será nombrado automáticamente Titular de la cuenta Together.
2. Conviene tener en cuenta que, en caso de que el Miembro no haya completado su registro, no podrá activar una cuenta Together.
3. En caso de que el Titular no haya añadido a ningún miembro en los 6 meses siguientes a la creación o activación de la cuenta Together, la cuenta Together se cancelará y todas las millas de canje que se hayan ganado se transferirán a la cuenta personal Miles+Bonus del Titular.
4. Una cuenta Together puede incluir de 2 a 6 personas.
5. El Titular y todos los miembros de la cuenta Together añadidos en calidad de «Padre», «Madre», «Cónyuge» o «Compañero» deberán ser mayores de 18 años, mientras que los demás miembros añadidos en calidad de «Amigo», «Hijo», «Hermano» o «Hermana» deberán ser mayores de 2 años de edad.
6. Cuando el Titular añada al menos un niño de entre 2 y 18 años (que haya registrado al menos un vuelo con AEGEAN, Olympic Air o las compañías aéreas asociadas a Star Alliance) en la cuenta Together, la cuenta se convertirá automáticamente en Together ForFamilies, ofreciendo ventajas adicionales. Pueden consultarse las ventajas en detalle aquí. Las ventajas se atribuyen por cuenta y no por hijo y se renuevan anualmente siempre que haya una cuenta activa de un hijo (de entre 2 y 18 años) en la cuenta Together ForFamilies.
7. El Titular deberá invitar a los miembros que desee incluir en la cuenta Together mediante invitación electrónica. Los miembros invitados deberán ser usuarios activos de Miles+Bonus y no deberán pertenecer a otra cuenta Together, ni haber sido excluidos o eliminados de una cuenta Together durante los últimos seis (6) meses, asimismo deberán disponer de una dirección de correo electrónico válida declarada en su cuenta. Se especifica que los miembros tendrán derecho a aceptar o rechazar la invitación en un plazo de 10 días. Transcurrido el plazo de 10 días, el Titular podrá reenviar la invitación al mismo Miembro o invitar a otro miembro.
8. Lo siguiente se aplica a los pasajeros de 2 a 18 años que deseen acceder a las cuentas Together: Los miembros de hasta 12 años de edad, si no disponen de una dirección de correo electrónico, podrán ser incluidos automáticamente en la cuenta Together por el Titular de la misma, que podrá inscribir en el programa Miles+Bonus, a través de su cuenta personal, a un miembro de hasta 12 años de edad sin necesidad de introducir una dirección de correo electrónico. Para los pasajeros de 12 a 18 años, se recomienda el uso de una dirección de correo electrónico para que puedan crear una contraseña a través de https://el.aegeanair.com/member/forgot-password/ e iniciar sesión en su propia cuenta.
9. Una vez que el Titular inicie sesión en Miles+Bonus con sus datos personales, tendrá acceso a la cuenta del menor hasta que este cumpla 18 años.
10. En el momento en el que el usuario acepte la invitación para participar en una cuenta Together, la totalidad (100 %) de las millas de canje acumuladas en su cuenta personal Miles+Bonus se transferirán a la cuenta Together. Si el Miembro aún no ha registrado un vuelo con las compañías aéreas asociadas a AEGEAN, Olympic Air o Star Alliance o no es titular de una tarjeta Aegean Bonus Visa o Aegean Mastercard con registro completado, sus millas de canje permanecerán en su cuenta personal hasta que registre un vuelo. Cabe aclarar que el 100 % de sus millas de canje se transferirán a la cuenta Together únicamente mientras el Miembro sea miembro activo de la cuenta Together.
11. El Titular será el responsable exclusivo de la gestión de la cuenta Together. Para realizar cambios, el Titular deberá iniciar sesión en su cuenta personal Miles+Bonus.
12. Los miembros añadidos a una cuenta Together no podrán ser eliminados de la cuenta en un plazo inferior a 12 meses desde la fecha de su adhesión.
13. Los usuarios que sean eliminados de una cuenta Together no podrán crear o participar en otra cuenta Together durante un periodo de seis (6) meses desde la fecha de su renuncia o eliminación. Conviene señalar que un Miembro puede darse de baja desde su cuenta Miles+Bonus o ser dado de baja del programa a través de la cuenta Miles+Bonus del Titular.
14. Los miembros dados de baja de una cuenta Together deberán haber registrado una dirección de correo electrónico en su cuenta personal.
15. El Titular que elimine o renuncie a una cuenta Together no podrá crear ni participar en una cuenta Together durante un periodo de seis (6) meses a partir de la renuncia o eliminación.
16. Se especifica que una cuenta Together no puede ser cancelada antes del transcurso de 12 meses desde su fecha de creación. Además, la cancelación sólo es factible si todos los Miembros han registrado una dirección de correo electrónico en su cuenta personal.
17. El Titular será el responsable exclusivo de la gestión de la cuenta Together. El Titular podrá permitir el acceso a los Miembros que desee para que puedan consultar los movimientos de acumulación y canje de millas Together, así como para canjear millas, transferir millas y donar millas a una ONG.
18. Si un Miembro de una cuenta Together se da de baja o abandona la cuenta, recuperará sus millas en función de su contribución acumulada en la cuenta Together. . Por ejemplo: En una cuenta Together hay 4 miembros con un vuelo registrado y cada miembro ha transferido 2.000 millas de canje. Por lo tanto, tenemos 8.000 millas de canje en la cuenta Together con un 25 % de contribución acumulada de cada miembro. Un Miembro abandona la cuenta y, en ese momento, la cuenta tiene 7.000 millas de canje tras un canje de millas. En este caso, se transferirán 1.750 millas de canje a la cuenta del Miembro.
19. En caso de fallecimiento del Titular, la cuenta Together y las millas de canje correspondientes a la contribución acumulada por el Titular se cancelarán automáticamente.
20. Si el Titular desea darse de baja de la cuenta Together, esta se cancelará y las millas de canje disponibles se transferirán a la cuenta de cada Miembro en función de su contribución acumulada, tal y como se describe en el apartado 18.
21. AEGEAN se reserva el derecho a rechazar cualquier petición de cuenta Together si no se cumplen los términos y condiciones.
22. En el caso de que un miembro incumpla cualquiera de las condiciones de Miles+Bonus, AEGEAN se reserva el derecho a cancelar la cuenta Together y las millas correspondientes sin notificación previa.
23. AEGEAN se reserva el derecho de anular o modificar a su discreción, en cualquier momento y sin previo aviso, los términos y condiciones del programa tal y como se mencionan en este documento. Los nuevos términos y condiciones serán aplicables desde el momento de su publicación.
24. AEGEAN se reserva el derecho, a su entera discreción, de terminar o cancelar el servicio Together en cualquier momento sin ninguna obligación adicional para con los miembros de las cuentas Together. Lo mismo se aplica en el caso de que el programa se cancele debido a la disolución, liquidación, quiebra, adquisición o fusión de la empresa, o en cualquier situación similar. En el caso de que el programa finalice o sea cancelado por AEGEAN, la cuenta Together y las millas correspondientes se cancelarán automáticamente.
25. Conviene señalar que las modificaciones también se aplicarán para los miembros que hayan creado una cuenta antes del 16 de mayo de 2023. Las cuentas Together que incluyan al menos un niño (de entre 2 y 18 años) con un vuelo registrado en la cuenta personal del niño (hasta el 16 de mayo de 2023) se convertirán a Together ForFamilies y los respectivos beneficios de Together ForFamilies se añadirán a la cuenta personal Miles+Bonus del Titular. Asimismo, a partir del 17 de mayo de 2023, los miembros de las cuentas Together que no hayan registrado ningún vuelo hasta el 16 de mayo de 2023 dejarán de transferir millas de canje a la cuenta Together hasta que registren un vuelo.
26. La participación de un miembro en el programa implica la aceptación incondicional de los términos y condiciones.

Acumulación de millas Together

1. Las millas acumuladas en la cuenta Together serán millas de canje. Las millas de canje de todos los Miembros de Together se acumulan en la cuenta Together. Cada Miembro de la cuenta Together puede acumular millas de mejora en su cuenta personal Miles+Bonus para poder optar a una mejora de nivel. Por ejemplo: Un Miembro de una cuenta Together vuela de Atenas a Salónica en clase W. Las millas que se añadirán son:
   • 500 millas de mejora en su cuenta personal Miles+Bonus
   • 500 millas de canje en su cuenta Together


2. Un requisito necesario para añadir millas a una cuenta Together es que el Miembro tenga al menos un vuelo registrado con las compañías aéreas asociadas a AEGEAN, Olympic Air o Star Alliance; o que sea titular de una tarjeta Aegean Bonus Visa o Aegean Mastercard con el registro completado.
3. Todo Miembro de una cuenta Together está obligado a indicar su identificación personal Miles+Bonus durante la reserva del billete, así como a presentar su identificación personal Miles+Bonus en el mostrador de facturación.
4. Todo Miembro de una cuenta Together está obligado a indicar y presentar su identificación personal Miles+Bonus durante cualquier transacción con los socios de Miles+Bonus.
5. Todo Miembro de una cuenta Together está obligado a conservar sus tarjetas de embarque o billetes hasta que las millas correspondientes aparezcan tanto en su cuenta personal como en su cuenta Together.

Los usuarios del programa pueden redimir sus millas de canje por la compra de los siguientes servicios adicionales: a) equipaje adicional, b) viaje con animales domésticos, c) equipo deportivo d) Selección de asiento y e) servicio de prioridad Fast Track.

1. Los usuarios podrán utilizar sus millas de canje para comprar los servicios adicionales mencionados en todos los vuelos operados por AEGEAN y Olympic Air y solamente si el billete incluye exclusivamente vuelos en la red de AEGEAN y Olympic Air.  
2. La redención de millas es posible  a través de la sección Mi reserva (solamente desde aegeanair.com). Recordamos que los servicios adicionales a cargo de millas a través de los canales electrónicos puede ser realizada por el titular de la cuenta Miles+Bonus, siempre que el propio titular sea el principal pasajero de la reserva. Los usuarios pueden redimir sus millas de canje por un máximo de 9 servicios adicionales por reserva.
3. De forma adicional, los usuarios pueden llamar al centro de atención telefónica de AEGEAN, a través de los números 801 11 2000 (desde teléfono fijo con tarificación urbana) o (+30) 210 6261000 (desde teléfono móvil o desde el extranjero), con atención continua durante las 24 horas y los siete días de la semana, con un coste de gestión de 8 euros por pasajero. Cuando el canje de millas se realiza a través del centro de atención telefónica, el usuario puede utilizar millas de canje para sí mismo o para cualquier tercera persona que desee, así como por cuantos servicios desee.
4. El canje de millas se realiza con la equivalencia: 200 millas=1€ para todos los servicios adicionales anteriores. En el caso de que la transacción se realice en libras esterlinas (GBP), todas las libras se convertirán primero a euros y, después, a millas.
5. Los usuarios que deseen redimir sus millas de canje deberán disponer de una cuenta Miles+Bonus activa.
6. Los usuarios deberán haber acumulado el número necesario de millas de canje para poder comprar los servicios mencionados a cargo de millas.
7. Las millas se descontarán de forma automática de la cuenta del usuario, inmediatamente después de la conclusión del canje.
8. Para realizar cambios, cancelaciones y reemisiones, se aplicarán los términos y condiciones de cada uno de los servicios. En caso de reemisión, el importe adicional deberá abonarse en euros y no en millas.
9. A partir del 02.11.2021 el canje de millas por servicios adicionales sólo estará disponible en la sección Mi Reserva (únicamente a través de aegeanair.com). Conviene aclarar que el canje de millas por servicios adicionales sólo podrá ser realizado por el beneficiario efectivo de la cuenta Miles+Bonus, y siempre y cuando el ID de usuario Miles+Bonus se haya introducido durante la reserva.

MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS:

To earn Miles from an Aegean or Olympic Air flight in an Account, (a) the corresponding activity must be executed by the Member him/herself, (b) the flight must be operated by Aegean or Olympic Air and (c) the Member data must completely match the passenger’s.

1. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger).
2. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts, as they appear on Aegean’s website, in the Miles+Bonus section. No Miles are registered for free or discounted tickets, award tickets, special offer tickets, barters or charter flight fares. Tickets issued with a fare not included in the existing Aegean and Olympic Air Mile Accrual Charts, do not earn Miles.
3. Members may not transfer Miles in any way or assign them to any third party, nor combine them with Miles from any other Member to jointly take advantage an offer.
4. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
5. The miles accrued from Aegean or Olympic Air flights correspond both to Award Miles, as well as to Tier Miles.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an airline ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Aegean or Olympic Air flights appear in his/her Account. Aegean may at its discretion determine whether the documents submitted by the Member constitute sufficient proof or not.
8. Collected Miles from a flight appear in the Account up until 72 hours after the flight event, provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account. Every Member may learn the number of Miles earned through his/her Online Miles+Bonus Account Management (on the website www.aegeanair.com) or by calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week.
9. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). Relevant itineraries / documents, i.e. boarding passes, ticket receipts, etc. should be available in case they are requested from Miles+Bonus department. Any objections relating to Miles Account transactions should be notified to Aegean within twelve (12) months from the date on which the Member claims that his/her flight activity transpired (and thus there is a mileage entitlement), otherwise they will be lost.
10. Tickets with connecting Public Service Routes flights may be issued under Go Light fare also and earn the respective amount of miles.

MILES REDEMPTION ON AEGEAN / OLYMPIC AIR FLIGHTS:

1. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an airline ticket (hereinafter "Ticket"), in accordance with the applicable Mile Redemption Charts, as published on the official Aegean website, specifically in the Miles+Bonus section.
2. To redeem miles against an Aegean and Olympic Air flight, the Member should proceed online through the Miles+Bonus Account (on Aegean’s website, www.aegeanair.com, in the Miles+Bonus section). Alternatively the member may contact Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week. Tickets cannot be issued by Travel Agencies. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority,  are payable by the Member and are due upon issuing the Ticket. Redemption tickets issued through the AEGEAN Call Center are subject to service fees amounting to 23 Euros. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
3. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member’s Account. 
4. Tickets issued by redeeming Miles are subject to award seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided by redeeming Miles in accordance with the Program.
5. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
6. It is clarified that redemption tickets for unaccompanied Children up to 12 years old travelling alone can be issued only through Aegean Call Center and are not subject to service fees amounting.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
10. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
11. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).
12. Tickets cannot be issued in the following black-out periods: from 1/1 up to 8/1 each year, the Ash Monday period each year, the Holy Week period both for the Orthodox and the Catholic Easter each year, the 1st May each year, the period from 12/8 to 18/8 each year, the period from 25/10 to 28/10 each year, the March 25th (Independence Day) period each year and the period from 23/12 to 31/12 (inclusive) each year.
13. Change of class of service cannot be accepted after the Ticket’s issuance.
14. It is clarified that any flight between two points which includes one stop at an intermediate point, with no change in flight number, is considered as one flight.

SEAT UPGRADE AWARD WITH MILES REDEMPTION ON AEGEAN & OLYMPIC AIR FLIGHTS:

Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against a seat upgrade, in accordance with the applicable Upgrade Award Charts, as published on the official Aegean website, specifically in the Miles+Bonus section. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.

1. The Upgrade Award shall be issued for any direct destination, either domestic or international, within the Aegean and Olympic Air scheduled flights network.
2. The Upgrade Award is provided only on flights where the Business class of service is available and can be booked up to 2 hours prior to the respective flight departure.
3. The reservation must be ticked, under the Saver, Comfort Flex, Flex and Family fare category to be eligible for Upgrade Award. Booking classes not eligible for seat upgrade award are: U,P,T.
4. To redeem miles against an Upgrade Award, the Member is expected to contact Aegean’s Call Center accordingly (at 801 11 20000 from a fixed phone or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The traveler receives travel/service benefits based on upgraded class, e.g. check-in counters, priority baggage, baggage allowance, lounge access, etc.
6. Mileage accrual is:
   1. Applicable, according to the fare purchased (in Economy Class), not the flown and the miles are credited to the member’s account within 10 working days.
   2. Credited as per reference herein (MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS)
7. Upgrade Awards are subject to seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that a free Seat Upgrade will be provided by redeeming Miles in accordance with the Program.
8. The Member may transfer the right to obtain an Upgrade Award to a relative or any third party that the Member wants. In this event, mileage accrual is not feasible.
9. All Upgrade Awards will be issued on a “seat confirmed” basis, when the validating carrier is either Aegean (stock number 390) or Olympic Air (stock number 050).
10. Only tickets issued by the operating carrier and not by the marketing carrier, are eligible for Seat Upgrades.
11. It is clarified that, seat upgrade is not permitted when the ticket includes any other Airline.
12. Upgrade Awards cannot be issued on an “open” basis, namely with an open departure and/or return date.
13. Once the ticket has been issued with seat upgrade award, only the date and time of the flight may be changed according to the fare rules of the original booked ticket and only if a seat is available for upgrade. Any change of the upgraded flight and / or any other flight included in the same ticket, can be made exclusively through the Aegean's Call Centerby calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week upon a re-issue fee of 23 Euros per ticket.
14. When cancellation is requested for a booking at least 30 minutes prior to the departure time, then the Miles will be credited back to the Member’s Account, while the Member will be charged according to the Fare rules of the revenue ticket, plus a re-issue fee of 23 Euros per ticket. If the cancellation of a booking is requested less than 30 minutes prior to the scheduled departure time, then the total of the Miles required for the Award will be automatically deducted from the Member’s Account. Cancellation of Upgrade Award will not be allowed.
15. It shall be underlined that any difference between the initially purchased Ticket and the new, higher class of service in taxes, airport duties, A.I.A. (Athens International Airport) charges, insurance surcharges, as well as any additional charge or fee (all together hereinafter “Charges”) imposed by any Public Authority, is due by the Member. The difference in the Charges is payable by the Member and are due upon issuing the Upgrade Award.
16. It is clarified that in case of a flight between two points which includes one or more stops at an intermediate point with a change in the flight number, miles should be calculated per flight and all segments should be upgraded. Partial upgrades are not permitted.
17. It is clarified that Members cannot combine, within the same ticket, one segment with miles redemption for a seat upgrade and another segment with complimentary seat upgrade coupon.

1. Los Usuarios del Programa pueden acumular y canjear Millas en vuelos operados por compañías aéreas de Star Alliance incluidas en el Programa.El vuelo deberá ser operado por las compañías en cuestión y no en colaboración con otra compañía aérea (código compartido). Las aerolíneas miembro de Star Alliance pueden excluir a título individual la acumulación de millas en ciertos tipos de vuelos.
2. Las Millas acumuladas por vuelos de la red de Star Alliance serán tanto Millas de Canje (Award Miles) como Millas de Mejora (Tier Miles).
3. Las Millas podrán ser canjeadas por billetes gratuitos dentro de la red de Star Alliance.
4. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.
5. No se podrán transferir Millas de la tarjeta Miles+amp;Bonus de AEGEAN a las tarjetas de los respectivos programas de viajeros frecuentes de otras compañías miembros de Star Alliance, o viceversa.
6. Los usuarios Gold de Miles+Bonus tendrán derecho a utilizar las salas de espera (lounges) asociadas a la red Star Alliance en todo el mundo, junto con un acompañante. Para acceder a ellas deberán mostrar la tarjeta de usuario Gold que lleva el logotipo de Star Alliance y su tarjeta de embarque con el distintivo *G, como justificante del nivel de usuario del programa Miles+Bonus, y el vuelo en cuestión deberá ser operado por una compañía miembro de Star Alliance.

ACUMULACIÓN DE MILLAS CON VUELOS DE COMPAÑÍAS MIEMBROS DE STAR ALLIANCE:

1. Para que se produzca el abono de Millas en una Cuenta, el vuelo correspondiente debe haber sido realizado por el Usuario. Las Millas se acumulan y registran en billetes según las tarifas publicadas por la correspondiente compañía miembro de Star Alliance y conforme a las tablas de acumulación de Millas vigentes, según estén publicadas en la página oficial de AEGEAN, en la sección Miles+Bonus. Los billetes emitidos con tarifas no incluidas en la tabla de acumulación de millas vigente de la compañía miembro de Star Alliance que opere el vuelo en cuestión, no generarán Millas.
2. Las Millas se anotarán únicamente en la Cuenta del Usuario que ha realizado el vuelo y siempre que los datos de identificación coincidan exactamente, es decir, los datos del pasajero coincidan con los correspondientes datos de la Cuenta del Usuario.
3. Los Usuarios no podrán transferir sus Millas de ningún modo ni cederlas a una tercera persona. Tampoco se podrán combinar las Millas de varios Usuarios con el fin de disfrutar en común de alguna oferta.
4. Las Millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de Millas u ofertas será considerada nula de oficio.
5. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
6. Todos los pasajeros que sean Usuarios del Programa deberán indicar su número de Cuenta en el momento de realizar la reserva del billete de avión y presentar su Tarjeta en el momento de realizar la facturación (check-in); en caso contrario, no será posible la anotación automática de las Millas en sus respectivas Cuentas. El Usuario deberá guardar los cupones de los billetes, las tarjetas de embarque o cualquier otro documento justificativo hasta que las correspondientes Millas aparezcan en su Cuenta. AEGEAN podrá a su discreción determinar si el documento presentado por el Usuario constituye evidencia suficiente para la anotación de Millas.
7. En el caso de que en la Cuenta no aparezcan las Millas efectuadas, el Usuario deberá rellenar la solicitud de recuperación de millas por vuelo a través de la sección de gestión en línea de la Cuenta Miles+Bonus. La solicitud será tramitada por AEGEAN en un plazo de catorce días naturales desde su presentación, y las Millas correspondientes serán anotadas en la Cuenta del Usuario a más tardar después de otras dos (2) semanas, tras recibir la respuesta correspondiente de la compañía miembro de Star Alliance con la que se haya realizado el vuelo.Los usuarios Miles&Bonus pueden solicitar la anotación de millas con carácter retroactivo por vuelos realizados durante los 12 meses anteriores a la fecha de reclamación (excepción: Air New Zealand, LOT Polish, South Africa Airways solo permiten la reclamación de millas por vuelos realizados en el plazo de los 6 meses anteriores a la fecha de la reclamación).
8. Cualquier objeción referente a movimientos de la Cuenta de Millas deberá ser remitida a AEGEAN dentro del plazo establecido por cada una de las compañías miembros de Star Alliance, tal como se indica en la página web de AEGEAN, en la sección Miles+Bonus; en caso contrario, las millas en cuestión se perderán.
9. Solamente se aceptarán solicitudes de recuperación de Millas por vuelos de compañías miembros de Star Alliance realizados después de la adhesión de AEGEAN a la red Star Alliance (30 de junio de 2010).

REDENCIÓN DE MILLAS POR VUELOS DE COMPAÑÍAS MIEMBROS DE STAR ALLIANCE:

1. Los usuarios deben haber acumulado el número adecuado de millas de canje para poder disfrutar de un billete aéreo con cargo a millas (en adelante, "Billete"), de conformidad con las tablas de redención de millas aplicables a cada compañía aérea miembro de Star Alliance, tal como estén publicadas en el sitio web oficial de Aegean Airlines, específicamente en la sección Miles+Bonus.  Todos los canjes de millas se refieren a la tarifa de los billetes. Los impuestos, tasas de aeropuerto, gastos de seguros o cualquier recargo o tasa adicional (denominados en su conjunto en adelante "Recargos") impuestos por cualquier autoridad pública, deberán ser abonados por el usuario en el momento de la emisión del billete. Se aclara que el canje de millas solamente puede ser realizado por el beneficiario propietario de la cuenta Miles+Bonus, quien asumirá la plena responsabilidad por el uso de los datos y credenciales de su cuenta. A este fin, durante el proceso de canje, se pedirán datos de identificación del beneficiario, quien asume la plena responsabilidad por los datos declarados.
2. El billete se emitirá en el momento de realizar la reserva y las correspondientes millas de canje serán descontadas de forma automática de la cuenta del usuario.
3. Los billetes emitidos mediante redención de millas de canje están sujetos a la disponibilidad de plazas. La compañía aérea miembro de Star Alliance puede limitar o excluir la disponibilidad de plazas canjeables por millas para un vuelo particular y/o durante ciertos periodos y/o para ciertos destinos. La disponibilidad general de asientos no implica necesariamente que pueda ofrecerse un billete gratuito de conformidad con el programa.
4. El usuario puede emitir un billete con cargo a millas para sí mismo o para una tercera persona.
5. Todos los billetes se emitirán sobre una base de "asiento confirmado". No se permiten listas de espera.
6. Los billetes no se podrán emitir de forma "abierta", en concreto, con fecha de salida y/o regreso abierta.
7. Política de canje de millas con escala intermedia:
   - Cuando la categoría de asiento sea la misma y la escala intermedia no supere las 24 horas, las millas necesarias para el canje se calcularán para un único trayecto. Deberá existir disponibilidad de asientos directamente desde el aeropuerto de salida hacia el aeropuerto de destino, independientemente de las disponibilidades parciales de asientos entre el aeropuerto de salida y la escala intermedia y entre la escala intermedia y el aeropuerto de destino.
   - Cuando la categoría de asiento sea la misma y la escala intermedia supere las 24 horas, las millas necesarias para el canje se calcularán por trayecto.
   - Cuando la categoría de asiento sea distinta, independientemente de la duración de la escala intermedia, las millas necesarias para el canje se calcularán por trayecto. Deberá existir disponibilidad de asientos directamente desde el aeropuerto de salida hacia el aeropuerto de destino, independientemente de las disponibilidades parciales de asientos entre el aeropuerto de salida y la escala intermedia y entre la escala intermedia y el aeropuerto de destino
8. La reserva y emisión del billete deberá realizarse a través del sitio web de Aegean Airlines www.aegeanair.com, en la sección Miles+Bonus, o de forma alternativa, a través del centro de atención telefónica de Aegean Airlines, llamando al teléfono 801 11 20000 (desde teléfono fijo) o al (+30) 210 6261000 (desde teléfono móvil o desde el extranjero, durante las 24 horas del día y los siete días de la semana). Los billetes no pueden ser emitidos por agencias de viajes. La emisión de billetes con cargo a millas a través del centro de atención telefónica de Aegean Airlines conllevará unas tasas de gestión de 23 euros.
9. El usuario podrá cambiar la fecha y la hora de su billete (no se permiten cambios en las rutas), hasta 30 minutos antes de la hora de salida del vuelo, con una gasto de gestión de 23 euros por billete y solamente a través del centro de atención telefónica de Aegean Airlines, llamando al 801 11 20000 (desde teléfono fijo) o (+30) 210 6261000 (desde teléfono móvil o desde el extranjero), disponible durante las 24 horas del día, los siete días de la semana. Cualquier diferencia en el importe de los impuestos que pueda surgir con el cambio del billete deberá ser abonada por el usuario en el momento de reemitir su billete.
10. El usuario puede solicitar la cancelación de un billete hasta 30 minutos antes de la hora de salida del vuelo, y solamente a través del centro de atención telefónica de Aegean Airlines, llamando al número 801 11 20000 (desde teléfono fijo) o al (+30) 210 6261000 (desde teléfono móvil o el extranjero) durante las 24 horas del día y los siete días de la semana. Cuando se cancele un billete, todas las millas de canje correspondientes serán anotadas de nuevo en la cuenta del usuario, con una tasa de cancelación de 23 euros por billete.
11. Política de no presentación (no show): En caso de que el pasajero no se presente (es decir, cuando el pasajero tenga un billete emitido y no se presente en el aeropuerto sin haberlo notificado previamente a Aegean Airlines), todos los segmentos de la reserva serán cancelados automáticamente. El usuario podrá contactar con el centro de atención telefónica de Aegean Airlines para solicitar la devolución de las millas y el reembolso de los impuestos, con una tasa de no presentación de 30 euros por billete. En caso de no presentación, el usuario tendrá derecho a cambiar la fecha y la hora del billete con una tasa de reemisión de 23 euros por billete, además de la tasa de no presentación (se aplicarán las normas y la política de cambios de billetes).
12. El billete no podrá ser emitido para los periodos de restricción especificados por cada compañía aérea y publicados en sus respectivos sitios web oficiales.
13. Las siguientes compañías aéreas no aceptan la emisión de billetes para bebés: THAI, Shenzhen Airlines, TAP Portugal, Singapore Airlines, EVA Air, ANA, Air China, Air India. En cualquier caso, el usuario deberá contactar directamente con la compañía aérea para proceder con la emisión del billete para bebé.

MEJORA DE ASIENTO CON CARGO A MILLAS EN LOS VUELOS DE STAR ALLIANCE:

1. Los usuarios deberán haber acumulado el número suficiente de Millas de Canje necesario para su redención por la mejora de asiento de clase Economy a clase Business o de clase Business a Primera clase, según las tablas de redención de Millas para la mejora de asiento en vuelos de los miembros de Star Alliance vigentes en cada momento, publicadas en el sitio oficial de Aegean, en la sección Miles+Bonus.

2. La redención de Millas por mejora de asiento se ofrece en viajes con destino en la red de vuelos programados de las siguientes compañías miembros de Star Alliance: Adria Airways, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines, Avianca, Avianca Brazil, Brussels, Croatia Airlines, Egyptair, Ethiopian Airlines, EVA Airways, Lot Polish Airlines, Lufthansa, SAS, Shenzhen, Singapore Airlines, South African Airways, SWISS Int. Airlines, TAP Portugal, Thai Airways International, Turkish Airlines, United.

3. Para poder canjear las millas por mejora de asiento en vuelos de las compañías miembros de Star Alliance, el Usuario deberá realizar el canje de forma electrónica a través de la sección de gestión en línea de su cuenta Miles+Bonus, mediante la opción «STAR ALLIANCE UPGRADE AWARD» del menú de la parte derecha de la pantalla. La mejora de asiento tiene lugar de forma inmediata y la correspondiente deducción de Millas de Canje (Award Miles) de la Cuenta del Usuario se produce de forma automática.

4. La redención de Millas por mejora de asiento en vuelos de las compañías miembros de Star Alliance se ofrece solamente en los vuelos en los que exista clase Business o Primera clase, y la solicitud de mejora debe ser realizada al menos 24 horas antes de la salida del correspondiente vuelo.

5. El billete debe haber sido emitido en las siguientes tarifas, dependiendo de la compañía miembro de Star Alliance con la que el Usuario desee viajar:

6. Con la mejora, el pasajero disfrutará de los privilegios que se ofrecen según la tarifa mejorada a la clase Business o Primera en cuanto a servicios y viaje.

7. La anotación de Millas es posible conforme al billete adquirido inicialmente (tarifa en clase Economy o Business), y no en función de la tarifa en la que se realice el vuelo (clase Business o Primera)

8. La posibilidad de mejora de asiento de clase Economy a clase Business o de clase Business a Primera clase con cargo a millas está sujeta a disponibilidad de plazas. Las compañías miembros de Star Alliance podrán limitar o excluir la disponibilidad de plazas en clase Business canjeables por Millas en determinados vuelos y/o según periodos y/o destinos. La disponibilidad general de plazas no significa necesariamente que exista posibilidad de acceder a la mejora gratuita de asiento con cargo a Millas, según el Programa.

9.  La mejora de categoría/asiento afecta a un máximo de dos trayectos (segmentos) y puede ser utilizada por un máximo de 4 pasajeros por número de cuenta.

10. Todas las mejoras de asiento se referirán a billetes con plazas confirmadas.

11. Las mejoras de asiento no se emitirán «en abierto», es decir, sin fecha fija de salida y/o de regreso.

12. Política de modificación de mejora de asiento: El Usuario podrá contactar con la compañía aérea y solicitar de nuevo la clase adquirida inicialmente. Una vez confirmada la nueva reserva, el usuario puede realizar de nuevo el procedimiento de mejora a través del sitio web.

13. Política de cancelación de mejora de asiento: El Usuario podrá contactar con la compañía aérea y solicitar la cancelación de la mejora de asiento. La mejora se cancela de forma automática y las correspondientes Millas de Canje son anotadas de nuevo en la cuenta del Usuario.

14. Si, una vez emitido el billete, el pasajero no se presenta en el aeropuerto para realizar su vuelo sin avisar previamente a la compañía aérea (non-show), el billete será automáticamente cancelado y las Millas canjeables correspondientes serán anotadas de nuevo en la cuenta del Usuario.

1. Program members may redeem miles to purchase experiences, as they are presented in Miles+Bonus Memories respective section.
2. To redeem Miles for a Miles+Bonus experience the Member must have an active Account and sufficient award Miles balance. Only Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Miles + Bonus Memories.
3. Upon successful Miles redemption, a respective coupon will be created under the ''My coupons'' section. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the coupon issuance.
4. Miles redemption for an experience can be made only from a Miles+Bonus Member either for himself or for any other person.
5. The coupon created will always be under the name of the Miles+Bonus Member that redeemed Miles. During the Miles redemption process, the personal details of the person attending the experience must be filled in, and will be shared with the experience organizer.
6. The coupon can only be used from the attendee registered for the experience during Miles redemption.
7. The coupon can only be used once, for the specific experience, on the date and time of the experience.
8. The coupon shall be displayed by each attendee upon arrival to the experience.
9. For any further information may needed please contact via email at MB_memories@aegeanair.com.
10. The experience's schedule is subject to modifications up to 3 working days before the show.
11. Cancellations can be requested via email at MB_memories@aegeanair.com, at least 10 working days prior to the date of the experience in order to be eligible to receive Miles refund.
12. If, for a specific experience, an electronic ticket is shown instead of the coupon, a request to cancel the redemption and return the miles cannot be made since the electronic ticket has already been sent to the member's email address.
13. The redemption of Miles for the acquisition of an experience implies the full and unconditional acceptance of the above terms and conditions as well as the terms of each experience, as they are written on the relevant page of each experience.
14. AEGEAN, as the Organizing Company, hereby declares, and the member participating in a Miles+Bonus Memories Experience accepts, that AEGEAN does not have any obligation towards the Participants and that AEGEAN does not bear any liability, criminal or civil , by law or intra-contractual, to any Participant, for any accident that may occur and/or damage (positive or negative) and/or physical or other damage may be caused to him and which is directly or indirectly related to the use of the respective Experience Participants and/or the gift to them, which are organized and/or offered by a third company. Indicative, and not limiting, AEGEAN is not responsible for any cancellation, delay, inability to fulfill or defective fulfillment of the Experience for any reason. The Participant, by accepting to participate in an Experience offered by a third-party organizer - service provider (hereinafter the "Organizer" or the "Organizers") accepts that the Organizer is solely responsible for the Experience and that for any issue related to the Experience and/or the services related to it, as well as for any consultation regarding the time, place and, in general, the conditions governing the Experience, will be directed exclusively to the Organizer and the relationship between them will be governed by any conditions and conditions of the Organizer. The Participant expressly acknowledges and accepts that the Organizers are independent service providers and are in no way tied to a dependent employment relationship, nor are they agents or affiliates of AEGEAN. Therefore, AEGEAN is not responsible towards the Participants or the Organizers for the acts and omissions of the Organizers, as well as for any cancellation, delay, impossibility, negligence, guarantee, restriction, terms and conditions that may be shown, provided or imposed by the Organizers regarding the organization, provision and execution of the Experience. AEGEAN does not provide the Participants with any guarantee or security for the organization, provision and execution of provide the Experience, both during the preparation stage and during the provision of the corresponding services included in the Experience, nor undertakes the payment of any additional costs or the performance of any action related to the Experience at any stage of providing the services that constitute the Experience. The Participant hereby expressly releases AEGEAN from any liability regarding the above.

1. El beneficio de la mejora de gratuita a clase Business sólo está disponible para los miembros Silver y Gold de Miles+Bonus.
2. Los miembros Silver tienen derecho a dos mejoras a clase Business gratuitas y los miembros Gold a cuatro mejoras a clase Business gratuitas.
3. Este beneficio se concede al mejorar o renovar la clase de viaje y puede solicitarse dentro del periodo de validez de la clase.
4. La mejora gratuita a clase Business sólo puede ser solicitada por el miembro, en línea a través de su cuenta Miles+Bonus, hasta 2 horas antes de la salida del vuelo correspondiente. Cabe destacar que la mejora gratuita a clase Business no puede solicitarse después de las 22:00 (hora de GR) para vuelos con salida hasta las 09:00 (hora de GR) del día siguiente.
5. La solicitud de mejora gratuita a clase Business puede confirmarse hasta la salida del vuelo (por ejemplo: en el aeropuerto durante la facturación, en la puerta de embarque o durante el embarque), según disponibilidad. 
6. Cada miembro podrá utilizar este beneficio para sí mismo o para otros pasajeros, sólo a condición de que dichos pasajeros se encuentren en la misma reserva que el propio miembro. Por lo tanto, el beneficio de la mejora de clase no puede utilizarse para otros pasajeros que no viajen junto con el miembro con derecho a dicho beneficio.
7. La disponibilidad general de clase Business no implica necesariamente que se vaya a ofrecer una mejora gratuita a clase Business.
8. El beneficio está disponible para vuelos operados exclusivamente por AEGEAN y Olympic Air.
9. La solicitud de mejora gratuita a clase Business está disponible por vuelo. En caso de vuelos de conexión, se puede realizar más de una solicitud (al mismo tiempo).
10. El miembro que desee realizar la solicitud deberá tener un billete válido y pagado en clase Economy con reserva confirmada, bien con AEGEAN como compañía aérea validadora (número de inventario: 390) o con Olympic Air como compañía aérea validadora (número de inventario: 050).
11. Cabe destacar que el beneficio de franquicia de equipaje, para una solicitud confirmada de mejora gratuita a clase Business, sólo se ofrece para vuelos de AEGEAN y Olympic Air y no para otras compañías que puedan estar incluidas en el mismo billete.
12. En caso de que el miembro ya haya facturado el billete de clase Economy y posteriormente se confirme la mejora gratuita a clase Business, deberá volver a facturar tras recibir el nuevo correo electrónico de confirmación con el billete de clase Business.
13. En caso de que la reserva contenga más de un billete de AEGEAN (número de inventario: 390) u Olympic Air (número de inventario: 050), para el mismo pasajero, la solicitud de mejora gratuita a clase Business no estará disponible.
14. Cabe destacar que la mejora que se aplicará será la que esté vigente en la fecha en que se produzca dicha mejora.
15. En caso de que la reserva contenga más de un pasajero con derecho a una mejora gratuita a clase Business, y si cada pasajero desea utilizar su beneficio, los pasajeros deberán ponerse en contacto con el centro de atención telefónica de AEGEAN para dividir su reserva en primer lugar y, a continuación, podrán continuar con su solicitud de mejora online.
16. No se permite la mejora gratuita a clase Business: 1) Para las siguientes clases de reserva en billete Light: U, P, T. 2) Cuando el billete incluya vuelos chárter. 3) Para billetes gratuitos, billetes por canje de millas, billetes por canje de puntos a través de programas de fidelización bancaria, billetes con tarifa no publicada y/o tarifa que no aparece en el billete, billetes de grupo y de trueque.
17. Se aclara que, tras la confirmación de la mejora gratuita a clase Business: 
a) Se permiten cambios de fecha y hora en base a las normas tarifarias del billete reservado originalmente. Cualquier cambio del vuelo mejorado y/o de cualquier otro vuelo incluido en el mismo billete sólo podrá realizarse poniéndose en contacto con el centro de atención telefónica de AEGEAN en el 801 11 20000 (desde un teléfono fijo) o en el (+30) 210 6261000 (desde un teléfono móvil o desde el extranjero), de forma continuada, 24 horas al día, 7 días a la semana, previo pago de una tasa de reemisión de 23 euros por billete. En caso de cambio de fecha y hora, si no hay disponibilidad para la mejora gratuita a clase Business, no se reutilizará el beneficio de mejora ya utilizado. 
b) La reasignación de ruta está permitida en la tarifa Economy original y no se puede reutilizar la mejora de clase original. Si el usuario desea volver a mejorar de clase su billete con la nueva ruta, deberá realizar una nueva solicitud de mejora de clase gratuita a clase Business a través del mismo proceso online.
c) En los casos de no presentación o cancelación voluntaria, no se podrá reutilizar el beneficio de mejora de categoría ya utilizado. 
d) En caso de que el miembro no desee viajar en clase Business, la cancelación deberá ser solicitada por el miembro a través del centro de atención telefónica de AEGEAN. En este caso, también será necesario cambiar el billete. El cambio o anulación del billete se realizará de acuerdo con los términos y condiciones del billete reservado originalmente y no se reembolsará el beneficio de mejora de clase ya utilizado.

18. Podrían existir diferencias entre el billete adquirido inicialmente y el nuevo billete de clase superior en cuanto a los impuestos, tasas de aeropuerto, recargos del Aeropuerto Internacional de Atenas, recargos de seguros, así como cualquier cargo o tasa adicional impuesta por cualquier Autoridad Pública. El miembro en cuestión deberá abonar esta diferencia en las tasas en el momento de expedir el beneficio de mejora de categoría. Si se aplican impuestos adicionales durante el procedimiento de mejora de su billete a clase Business, un agente del centro de atención telefónica se pondrá en contacto con el miembro.
19. Si el miembro ya ha presentado una solicitud de mejora a clase Business a través del Aegean Upgrade Challenge, la compañía aérea no se compromete a confirmar la mejora a clase Business.
20. Los billetes AEGEAN Pass sólo se pueden mejorar a clase Business utilizando el beneficio de mejora gratuita a clase Business. En caso de que un pasajero utilice el beneficio de mejora gratuita a clase Business no se permite el cambio de billete.
21. La acumulación de millas se aplica en función de la tarifa original adquirida y no de la clase de cabina con la que se vuela (clase Business); las millas se abonarán en la cuenta del usuario en un plazo de 10 días laborables tras la finalización del vuelo.
22. Si el miembro viaja con un bebé, se permite la mejora gratuita a clase Business. No será necesario solicitar por separado la mejora gratuita a clase Business para el bebé. 
23. Conviene aclarar que los usuarios sólo podrán cancelar en línea las solicitudes que se encuentren en estado de «Lista de espera».
24. En caso de que la solicitud de mejora gratuita a clase Business se confirme en el aeropuerto ―en la fecha de salida― y el usuario ya haya pagado por un servicio adicional no reembolsable, el importe abonado no será reembolsable.
25. En el caso de que la solicitud de mejora de clase se confirme en el aeropuerto, siempre y cuando se haya completado la facturación, los servicios adicionales como el equipaje o/y Fast Track que pudieran haberse incluido en la reserva original no podrán utilizarse para un vuelo futuro.


 

Los usuarios del programa pueden canjear sus millas de canje por la compra de billetes y servicios adicionales a través del servicio Miles+Cash:

1. Los usuarios pueden canjear sus millas de canje por la compra de billetes y servicios adicionales para todos los vuelos de AEGEAN y Olympic Air, siempre y cuando su billete incluya exclusivamente vuelos con la red de AEGEAN y Olympic Air. El canje de millas a través del servicio Miles+Cash no está disponible para las tarifas I, X, R, N, así como para los vuelos de código compartido con otras compañías aéreas.
2. El canje de millas a través del servicio Miles+Cash está disponible exclusivamente durante el proceso de reserva en línea en aegeanair.com, en olympicair.com o en la aplicación de AEGEAN. Se recuerda que el canje de millas a través del servicio Miles+Cash mediante los canales en línea puede ser completado por el titular de la cuenta Miles+Bonus y siempre que sea uno de los pasajeros de la reserva.
3. Los usuarios que deseen canjear millas de canje deberán disponer de una cuenta Miles+Bonus activa, con derechos de canje.
4. La equivalencia entre millas de canje y euros (€) en el servicio Miles+Cash puede variar y depende de diferentes factores como el valor total de la reserva, la elección o no de servicios adicionales, etc.
5. Se aclara que para canjear millas a través del servicio Miles+Cash, la transacción/pago debe realizarse en euros (€). El canje de millas a través del servicio Miles+Cash no está disponible en caso de conversión de moneda, o en caso de métodos de pago alternativos (Paypal, Sofort, EPS, Bancontact, ideal, Entercash, Alipay, Unionpay).
6. Si la transacción es para un vuelo con salida desde el Reino Unido, y se realiza cargo a millas a través del servicio Miles+Cash, primero se convertirán las libras en euros y luego se convertirán los euros en millas.
7. Los usuarios deben haber acumulado al menos 1.500 millas de canje en su cuenta para poder canjear millas a través del servicio Miles+Cash.
8. The option of miles redemption via Miles+Cash slider at aegeanair.com, olympicair.com and Aegean App depends on the combination of the total value of flights and additional services fare and the number of the member's available award miles.
9. Se aclara que el canje de millas a través del servicio Miles+Cash se aplica a la tarifa y no al valor total de la reserva, y no se aplica a los impuestos, las tasas aeroportuarias, las tasas del Aeropuerto Internacional de Atenas (AIA), los recargos de seguros, así como cualquier recargo o tasa adicional impuesta a los pasajeros por cualquier autoridad o entidad.
10. Además, se aclara que cuando se canjean millas a través del servicio Miles+Cash, siempre hay un importe mínimo del valor de la tarifa que debe ser abonado exclusivamente con tarjeta y no con cargo a millas. El importe mínimo varía en función de la cantidad de millas a canjear, el valor de la reserva, la elección de servicios adicionales, etc.
11. El titular de la cuenta Miles+Bonus que utiliza el servicio Miles+Cash durante su reserva acumula las millas de canje y de mejora correspondientes a los vuelos incluidos en su billete, tal y como se define en el capítulo 11 de la sección de los términos y condiciones de Miles+Bonus.
12. No es posible canjear millas a través del servicio Miles+Cash durante el proceso de gestión de la reserva en la sección «Mi reserva», una vez finalizada la reserva inicial. La opción de adquirir servicios adicionales mediante el canje de millas sigue estando disponible tal y como se establece en el capítulo 10 de la sección de los términos y condiciones de Miles+Bonus.
13. No es posible canjear millas a través del servicio Miles+Cash si se ha introducido un código promocional en el campo «Código Promocional y Credit Voucher» al principio de la reserva.
14. No es posible canjear millas a través del servicio Miles+Cash por servicios adicionales de terceros asociados, por ejemplo, alquiler de coches con prepago en línea, seguro de viaje, adición de plazas de aparcamiento, así como donación a Aldeas Infantiles SOS.
15. No es posible canjear millas a través del servicio Miles+Cash, si el titular de la tarjeta desea beneficiarse del servicio «Mantener mi reserva».
16. La mejora a la clase Business a través de «Aegean upgrade challenge» no puede realizarse a cargo de millas con el servicio Miles+Cash.
17. La mejora de asiento con canje de millas en vuelos de AEGEAN y Olympic Air no puede realizarse si la reserva inicial se ha realizado con canje de millas a través del servicio Miles+Cash.
18. El servicio Miles+Cash no está disponible cuando se emiten billetes con cargo a millas a través del Programa Miles+Bonus, o a través de cualquier programa de fidelización de los bancos asociados.
19. No es posible canjear millas a través del servicio Miles+Cash, si el titular selecciona la compra del servicio AEGEAN Travel Packages.
20. El servicio Miles+Cash no está disponible en el proceso de canje de AEGEAN Pass.
21. Si el titular de la cuenta Miles+Bonus procede a canjear millas a través del servicio Miles+Cash, no podrá realizar el pago mediante el canje parcial de euros del programa €pistrofi en el proceso de pago.
22. El cambio de billete puede realizarse a través de todos los canales digitales de AEGEAN y Olympic Air o llamando al centro de atención telefónica al 801 11 20000 desde un teléfono fijo con tarifa local o al (+30) 210 6261000 desde un teléfono móvil o desde el extranjero, todos los días de lunes a domingo, las 24 horas del día y hasta 1 hora antes del vuelo programado. Los cambios de billetes están sujetos a cargos adicionales, dependiendo de la categoría de la tarifa y de la clase de asiento, según las Condiciones de las tarifas de AEGEAN. Por cada transacción (por billete) a través del centro de atención telefónica, se aplica un cargo de 23 euros.
23. Cabe aclarar que, en caso de cancelación total o parcial de la reserva, siempre que esta cancelación esté permitida según la política y las condiciones de las tarifas de AEGEAN, cuando el importe del reembolso resultante sea superior al importe cargado en la tarjeta, se reembolsará también el número de millas de canje correspondientes al importe de reembolso restante. Las cancelaciones de reservas solamente se podrán efectuar llamando al centro de atención telefónica de AEGEAN al 801 11 20000 desde un teléfono fijo (tarifa local) o al (+30) 210 6261000, desde un teléfono móvil o desde el extranjero, en horario de 24 horas de lunes a domingo. Las cancelaciones de billetes están sujetas a cargos adicionales, dependiendo de la categoría de la tarifa y de la clase de asiento, según las Condiciones de las tarifas de AEGEAN. Por cada transacción (por billete) a través del centro de atención telefónica de AEGEAN, se aplica un cargo de 23 euros.
24. Los gastos derivados de los cambios de billetes se pagan exclusivamente con tarjeta bancaria.
25. Las millas se descontarán de forma automática de la cuenta del usuario, inmediatamente después de la conclusión del canje.

Aegean Bonus Visa is AEGEAN’s card, created in association with Alpha Bank and the Bonus Reward Program. It is liaised with Miles+Bonus, the AEGEAN and Olympic Air Loyalty Reward Program. The collaboration includes 2 credit cards, Aegean Bonus Visa and Aegean Bonus Visa Premium, as well as the Aegean Bonus Visa Debit card, which will be available for issue from 1 June 2021.

1. Aegean Bonus Visa cardholders who have issued a credit card before 1/6/2021, can upgrade their card to any of the two new cards they wish. To take advantage of the special benefits offered by the new cards, contact Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr) or visit an Alpha Bank branch. Upgrading the card will reward the member with 3,000 tier miles and 3,000 award miles, (based on the application date of the card), but also all privileges corresponding to each new card will be added to member’s Miles+Bonus account.
2. Aegean Bonus Visa cardholders can convert the Bonus points which have been accumulated by using their card to miles, at a ratio of 4 to 4 (4 Bonus points = 4 Miles) for the Aegean Bonus Visa credit card, at a ratio of 4 to 5 (4 Bonus points = 5 Miles) for the Aegean Bonus Visa Premium credit card, and at a ratio of 4 to 2 (4 Bonus points = 2 Miles) for the Aegean Bonus Visa Debit card.
3. Aegean Bonus Visa cardholders who have issued a credit card before 01/06/2021, are able to keep their current credit card with a revised conversion ratio of 4 Bonus points = 3 Miles, that will be applied as of 01/04/2022.
4. Cardholders can convert their points to miles either by a standing order for monthly conversion, or online via their Miles+Bonus Account, at www.aegeanair.com or by calling 801 11 20000 from a landline or +30 210 6261000 from a mobile phone or from abroad. Monthly conversion of points from standing orders, is completed in the first 15 working days of each month. For any information regarding the standing order, the member can contact Alpha Bank Customer Service on 0030.210 3260000.
5. The minimum number of Bonus points for conversion is 4 points.
6. Bonus points can only be converted to miles in multiples of 4.
7. Aegean Bonus Visa cardholders can only convert into miles the points they have collected by using the Aegean Bonus Visa.
8. The Bonus points conversion is allowed only from the main Aegean Bonus Visa card, to which all points from additional cards are automatically added.
9. Miles earned by conversion of Aegean Bonus Visa transaction card points are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.”, and never expire.
10. Member Cards and all their privileges will never be cancelled, as long as the member remains an Aegean Bonus Visa cardholder.
11. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Bonus Visa card.
12. All privileges of Aegean Bonus Visa cardholders are activated at most 5 business days after the activation of the Aegean Bonus Visa card.
13. The activation of the Aegean Bonus Visa card can be done either electronically through MyAlpha Web and MyAlpha Mobile services, or through Alpha Bank ATMs.

Aegean Bonus Visa Debit card

1. By activating Aegean Bonus Visa Debit, cardholders earn 3,000 welcome miles (award & tier miles) based on the application date of the card.
2. Aegean Bonus Visa Debit cardholders can convert up to 15,000 Bonus points per year to award miles.
3. Aegean Bonus Visa Debit cardholders automatically participate in the Alpha Bank Bonus Reward Program and enjoy unique benefits such as travel insurance, free Alpha Alerts Service and free modern electronic services to better manage their transactions.

Aegean Bonus Visa (Credit Cards issued after 1st June 2021)

1. By activating Aegean Bonus Visa, cardholders earn 5,000 welcome miles (award & tier miles) based on the application date of the card.
2. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free extra baggage on a domestic flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving only domestic flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 35€ and corresponds to the value of additional baggage up to 23 kg for a one-way domestic flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
3. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for a free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a 20€ Discount.
• The Coupon Number is the promotional code that can be used for a 20€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 20€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 20€ applies to the fare and not to the total value of the ticket.
5. Aegean Bonus Visa holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, free Alpha Alerts Service and free modern electronic services, interest-free instalments for purchases in AEGEAN and abroad and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection is done over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
6. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Aegean Bonus Visa Premium (Credit Card)

1. By activating Aegean Bonus Visa Premium, cardholders earn 8,000 welcome miles (award & tier miles) based on the application date of the card.
2. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free extra baggage on any domestic or international flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic and international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it up to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 60€ and corresponds to the value of additional baggage up to 23 kg for any domestic or international flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
3. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons-promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free Upfront seat Selection.
• The Coupon Number is the promotional code that you can use for free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Upfront seat will be made exclusively using the promotional code, as long as the member enters the discount code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The extra Upfront service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can be used up to 48 hours before your flight.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 25€ and corresponds to the value of free Upfront seat for a flight to Greece or abroad.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
5. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for an 1+1 Free Ticket, for any domestic or international flight.
• The Coupon Number is the promotional code that can be used by the Aegean Bonus Visa Premium cardholder, for an 1+1 Free Ticket.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN App.
• The use of the offer for an 1+1 Free Ticket will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking and is applicable only when 2 passengers are under the same booking.
• In case the number of passengers is one or more than two, the discount code will not apply.
• The promotional code can only be used once and is linked to the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder.
• The promotional code is not exchangeable for money.
• The discount applies to the fare and not to the total value of the ticket.
• The discount applies to member’s ticket who is the cardholder of the Aegean Bonus Visa Premium card.
6. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a €25 Discount.
• The Coupon Number is the promotional code that can be used for a 25€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 25€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 25€ applies to the fare and not to the total value of the ticket.
7. AegeanBonus Visa Premium cardholders have the exclusive privilege (from the entire AEGEAN portfolio) of converting their award miles in their Miles+Bonus account into tier miles, at a ratio of 20 to 1 (20 Award Miles = 1 Tier Mile), contributing to better management of their tier.
• To convert the award miles into tier miles, Aegean Bonus Visa Premium members must log in to their Miles+Bonus account at aegeanair.com and then select Convert Award Miles to Tier Miles.
• Holders of the Aegean Bonus Visa Premium transaction card can convert a total of up to 60,000 award miles to 3,000 tier miles within 12 months.
• Award miles will be made available per 1,000 and the cardholder can choose the number of miles they want to redeem from the available drop-down mileage list, based on the award miles available in their account.
• The privilege of converting award miles into tier miles lasts 12 months from the activation of the Aegean Bonus Visa Premium card and is renewed every 366 days.
• Tier miles accumulated since the conversion of the award miles into tier miles are automatically registered in the Miles+Bonus account of the cardholder and contribute to better managing the member's tier.
• To automatically register Miles in an Account, the corresponding order to convert award miles to tier miles must be made by Members and Members must have an active Miles+Bonus Account linked to the Aegean Bonus Visa Premium card.
• The Miles resulting from the conversion are Tier Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.”.
• Please note that the order to convert award miles into tier miles is accepted starting from the date of activation of the Aegean Bonus Visa Premium card, once this provision/service has begun.
8. Aegean Bonus Visa Premium holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, free Alpha Alerts Service and free modern electronic services, Visa Premium Services, interest-free instalments for purchases in AEGEAN and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection can be perfomed over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
9. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

The Aegean Visa Cyprus credit card is no available for new issuance, as of July 2nd, 2021. The re-issuance of the card is available for specific cases (i.e card loss, card expiration), if requested by Aegean Visa Cyprus cardholder.

La tarjeta Aegean Visa Chipre es la tarjeta de crédito que AEGEAN ha creado en colaboración con Alpha Bank Chipre y en combinación con el programa Miles+Bonus.

1. Los titulares de la tarjeta de crédito Aegean Visa Chipre tienen derecho a acumular millas por sus compras.
2. Las Millas serán Millas de Canje (Award Miles) según su definición en el capítulo «MILLAS / CATEGORÍAS etc.».
3. Mientras un usuario sea titular de la tarjeta de crédito Aegean Visa Chipre, su tarjeta de usuario y, por consiguiente, su código no podrán ser anulados.
4. By using the Aegean Visa members earn:

• 1€ = 2 Award Miles for purchases directly through Aegean's sales channels*
• 1€ = 2 Award Miles for purchases at Cyprus Airports Duty Free Shops
• 1€ = 1 Award Mile for purchases anywhere in Cyprus and abroad

*It is clarified that the offer of double miles is valid for ticket purchases directly through the AEGEAN and Olympic Air web sites, through the AEGEAN and Olympic Air call center, for services purchased at AEGEAN's check in, as well as for the purchase miles service at the website. The offer does not apply for airline tickets purchased via travel agencies or any other third party.

The Aegean Mastercard series by AEGEAN, were created in cooperation with the Bank of Cyprus and can be combined both with the Miles+Bonus program and the “antamivi” Card Reward Scheme.

The cooperation includes 2 credit cards, the Aegean Mastercard and the Aegean Mastercard Business, which will be available for issue as of July 15th, 2021.

Aegean Mastercard (for individuals)

1. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard.
2. Upon activation of the Aegean Mastercard, cardholders are registered in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Mastercard.
3. From all transactions made with their card, Aegean Mastercard holders can collect miles which are then added to their Miles+Bonus account. Miles are not collected in the following cases: (a) cash withdrawals (b) cash or cheque deposits (c) automatic payment orders (d) bank charges such as e.g. card subscription payment, PIN reprinting etc. (e) transactions concerning the payment of taxes and government service fees (including postage), (g) utility bill payments (h) gaming (Betting) and (i) money transfers (including Original Credit Transactions). For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), Aegean Mastercard holders collect 1 award mile for every 1 Euro they spend, while for transactions made at other companies anywhere in Cyprus or abroad, they get 1 award mile for every 2 Euro they spend.
4. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account within 1 month.
5. The annual maximum number of miles that Aegean Mastercard holders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
6. Aegean Mastercard holders can redeem the miles they have collected in their Miles+Bonus account in flights of the network of AEGEAN, of Olympic Air or any of the Star Alliance members, as well as other cooperating companies, or use them for any Miles+Bonus service.
7. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard holder.
8. By activating the Aegean Mastercard cardholders earn 3,000 welcome miles (award & tier miles), based on the application date of the card.
9. Upon activation of the Aegean Mastercard, two (2) coupons with discount codes for €20 are automatically created in the section “My Coupons” of the Miles+Bonus account of the cardholder at aegeanair.com.
   • The Coupon Number is the discount code that can be used for a €20 discount on any domestic or international flight.
   • The discount code is valid for 12 months after the activation date of the Aegean Mastercard.
   • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
   • The use of a €20 discount will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Mastercard holder has been filled in when booking.
   • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
   • The discount code is valid only for transactions in euro (€).
   • The discount code can only be used by the Aegean Mastercard cardholder and not by any other Miles+Bonus member.
   • Only one discount code can be used for each booking.
   • The discount code can only be used once.
   • The discount code is not exchangeable for money.
   • The discount value of €20 applies to the fare and not to the total value of the ticket.
10. The Aegean Mastercard automatically participates in the Card Reward Scheme of the Bank of Cyprus, while it offers an additional reward benefit for purchases made in AEGEAN. More specifically for every 5 euros (€) purchases in AEGEAN earns an additional 6 reward points. The additional points will be available for spending exclusively in flights with AEGEAN and Olympic Air at https://cyprusbankredemptionel.aegeanair.com/ and/or for conversion to award miles. The process of converting antamivi points to miles can be done through the antamivi app, with a ratio of 3 antamivi points = 5 award miles.
    For any matter regarding the conversion of antamivi points to award miles, you can contact the Bank of Cyprus in the following ways:
    
    a.By phone with the 1BANK Service on tel. 800 00 800 or for calls from abroad on +35722128000 from Monday to Friday 7:45-18:00 & Saturday and Sunday 09:00-17:00)
    b. Online chat via Internet Banking/Mobile App& Secure Message via Internet Banking
11. Transaction reversals imply reversal of miles, which will be deducted from the customer's Miles+Bonus account.
12. Aegean Mastercard holders enjoy unique privileges from the Bank of Cyprus, such as travel insurance, shopping protection, advanced technology of contactless transactions, security through SMS Alert. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
13. Aegean Mastercard holders pay a monthly subscription, as set out by the Bank.
14. It is clarified that it is possible, for a supplementary, monthly subscription, to issue an additional card, the transactions of which will be credited in the Miles+Bonus Account of the main holder. Holders of additional cards are not offered any of the privileges of the main holder.
15. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Aegean Mastercard Business (for companies)

1. Aegean Mastercard Business, the business card offered to companies with more than 1 employee, can be issued by companies on behalf of their employees.
2. The Aegean Mastercard Business is issued using the details of the company employee, combined with the details of the company.
3. Companies issuing Aegean Mastercard Business cards for their personnel have a separate Miles+Bonus account with specific rights.
4. The Blue - Silver – Gold Tier logic that applies to the Miles+Bonus Program does not apply to company's Miles+Bonus account, which is created to support the credit cards of company's employees.
5. All points of the antamivi Reward Scheme from the credit card transactions of all its employees are collected on the company's card.
6. The company collects in its Miles+Bonus account all the award miles resulting from the use of the credit card for purchases by each employee/cardholder. For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), it collects 2 award miles for every 1 Euro spent, while for transactions made at other companies anywhere in Cyprus or abroad, it earns 1 award mile for every 1 Euro spent.
7. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account of the company within 1 month.
8. The annual maximum number of miles that Aegean Mastercard Business cardholders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
9. Companies may redeem the miles they have collected only in award tickets, through the “How to Spend” section of their Miles+Bonus account at aegeanair.com or AEGEAN App. Spending can only be made on-line and only for award tickets.
10. Companies can transfer free of charge, the award miles collected to any Miles+Bonus account, using the Transfer Miles feature.
11. Companies may purchase award miles, but also to donate miles to non-profit organisations using their Miles+Bonus account.
12. Companies that have Aegean Mastercard Business cards automatically participate in the antamivi Card Reward Scheme of the Bank of Cyprus, while they are also offered an additional reward benefit for purchases made in AEGEAN. More specifically for every 5 euros (€) purchases in AEGEAN earns an additional 6 reward points. The additional points will be available for spending exclusively in flights with AEGEAN and Olympic Air at https://cyprusbankredemptionel.aegeanair.com/ and/or for conversion to award miles. More specifically for every 5 euros (€) purchases in AEGEAN earns an additional 6 antamivi points. The additional points will be available for spending exclusively in flights with AEGEAN and Olympic Air at https://cyprusbankredemptionel.aegeanair.com/ and/or for conversion to award miles. The process of converting antamivi points to miles can be done through the antamivi app, with a ratio of 3 antamivi points = 5 award miles.
    For any matter regarding the conversion of antamivi points to award miles, you can contact the Bank of Cyprus in the following ways:
    
    a. By phone with the 1BANK Service on tel. 800 00 800 or for calls from abroad on +35722128000 from Monday to Friday 7:45-18:00 & Saturday and Sunday 09:00-17:00)
    b. Online chat via Internet Banking/Mobile App& Secure Message via Internet Banking
13. Company employees and cardholders of the Aegean Mastercard Business have their own separate Miles+Bonus account, which they use to register in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air.
14. In the event that an employee / cardholder is already a member of Miles+Bonus, his account number will be linked to the Aegean Mastercard Business.
15. Company employees/cardholders of the Aegean Mastercard Business earn miles (tier and award) in their Miles+Bonus account from their flights, as well as award miles from all partners of the Miles+Bonus program
16. The tier miles collected in the Miles+Bonus account of the Aegean Mastercard Business cardholders, determine the program tier of members and help them upgrade and/or keep their tier, in the Miles+Bonus Program (Blue, Silver and Gold tier).
17. Aegean Mastercard Business cardholders can use all services of the Miles+Bonus Program through their Miles+Bonus account.
18. Aegean Mastercard Business cardholders can spend the miles they have collected in their Miles+Bonus account, using any of the available program redemption services.
19. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard Business cardholder.
20. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard Business.
21. By activating the Aegean Mastercard Business, company employees/cardholders earn 4,000 welcome miles (award & tier miles), based on the application date of the card.
22. Following the activation of the Aegean Mastercard Business, two (2) coupons with discount codes are automatically created in the Miles+Bonus account of the cardholder, for a free Fast Track priority service.
    • The Coupon Number is the discount code that can be used for 1 free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
    • The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The promotional code can be used up to 2 hours before your flight.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Fast Track service will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Fast Track priority service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 9€ and corresponds to the value of 1 free Fast Track service at each of the aforementioned airports.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
23. Following the activation of the Aegean Mastercard Business card, two (2) coupons-discount codes are automatically created in the Miles+Bonus account of the cardholder, for a Free Upfront seat Selection
    • The Coupon Number is the discount code that you can use for 1 free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network.
    • The promotional code can be used up to 48 hours before your flight.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Upfront seat will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Upfront service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 25€ and corresponds to the value of 1 free Upfront seat for a one-way direct flight to Greece or abroad.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
24. Following the activation of the Aegean Mastercard Business card, four (4) coupons are automatically created in the Miles+Bonus account of the cardholder, for Access to the AEGEAN Business Lounges
    • The coupon can be used for 1 free access to the AEGEAN Business Lounges (Athens - Extra Schengen Area, Thessaloniki and Larnaka).
    • The coupon can be used up to 12 months after the activation date of the Aegean Mastercard Business.
    • The coupon is valid for one passenger only.
    • The coupon for free access to the AEGEAN Business Lounges is valid only for the Aegean Mastercard Business cardholder.
    • The benefit of free access to the AEGEAN Business Lounges also applies to toddlers of up to 2 years, travelling with the Aegean Mastercard Business cardholder.
25. The company and the employee/cardholder of the Aegean Mastercard Business card enjoy unique privileges from the Bank of Cyprus, such as travel insurance, shopping protection, advanced technology of contactless transactions, security through SMS Alert. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
26. Companies that have issued Aegean Mastercard Business cards pay a monthly subscription, as set out by the Bank.
27. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Members can earn miles from car rental reservations through the partnership with AUTOHELLAS S.A. (hereinafter “Hertz”), located at 31 Viltanioti St., Kifissia. It is stipulated that the miles will be credited in the Account only after completing the car rental. No Miles will be registered in case of a non-show upon the vehicle delivery or reservation cancellation.

Moreover, if the reservation is performed through rentacar.aegeanair.com or rentacar.olympicair.com/, or through hertz.gr (for car rentals in Greece) and the Miles+Bonus Account Number is provided, Hertz will offer special prices, customized from those on the general rental pricelist.

In case a reservation is performed through hertz.com, members can earn miles and get special prices only if they enter the relevant promotional code CDP, according to their tier (Blue and Silver members CDP 720207, Gold members CDP 720211) in the respective field "Discount CDP or Club Code".

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding car must have been rented by the Member (important prerequisite is that the Member should be the main car driver).
2. Miles+Bonus miles accrual, as well as Gold Miles+Bonus member privileges (i.e. free car category upgrade) are valid for qualifying retail rates in participating locations only; excluded are the Corporate, group or wholesale rates, third party internet rates, Airline or Travel Agency staff, Car rental employee rates, complimentary or free car rental upon mileage redemption, and gift certificates or other awards.
3. The Miles are earned in accordance with the published Charts as they appear on the official AEGEAN website, specifically in the Miles+Bonus section.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. The Miles are registered solely in Miles+Bonus Account of the Member who used the car rental services as the main card driver and are credited within 15 working days after the vehicle’s delivery.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member-passenger must indicate his/her Account Number when reserving the car. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries, payment receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the car rental services appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the car rental conditions, through the Hertz booking system.
10. In the event that earned Miles from your car rental with Hertz in Greece, Cyprus, Bulgaria, Romania, Serbia, Ukraine, Croatia, Montenegro do not appear in the Account, please send AEGEAN the Hertz rental agreement (via the form https://aegeanairlines.custhelp.com/app/ask). For car rentals from Hertz for the rest of the countries please submit online your request at https://www.hertz.com/rentacar/partner/index.jsp?targetPage=ftRetroFormView.jsp
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the rental completion/vehicle delivery.

MILES REDEMPTION:

The redemption of Miles against car rental services is regulated by the existing car rental terms as determined by AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, as well as by the here in Terms of the program. Members who wish to redeem Award Miles, should have an active Miles+Bonus Account, with the right to redeem. Miles+Bonus Members who have completed their registration, and who have registered at least 1 flight on the AEGEAN, Olympic Air network or with partner airlines of the Star Alliance network in their Miles+Bonus account, have the right to redeem miles to the partner, as well as AEGEAN Bonus Visa or AEGEAN Mastercard holders with complete registration.

Redemption at a Hertz car rental location, through https://rentacar.aegeanair.com/ or through hertz.gr

1. Members can redeem Miles for partial or full payment of a car rental with Hertz exclusively through the company's service points in Greece, through https://rentacar.aegeanair.com/ ,through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00 ) or through the hertz.gr website for car reservations in Greece.
2. Car rental payment through miles redemption is based on a ratio of 1 Euro = 300 Award Miles, while the minimum number of miles to be redeemed is set at 1,500 miles (5 euros) per transaction. Miles are automatically deducted from the Member's Account immediately after the redemption is complete.
3. In order to complete the redemption process at the Hertz service point (online through hertz.gr, through https://rentacar.aegeanair.com/ , through Autohellas Hertz’s Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00) or in a physical touch point), the member must have a valid mobile phone and email in the Contact details of his Miles+Bonus account. During the redemption process, a confirmation code will be automatically sent via SMS to the member, which will be valid for only a few minutes and must be given directly by the member to the Hertz representative or entered at hertz.gr.
4. Please note that Miles can only be redeemed by the owner of the Miles+Bonus Account and provided that he is declared as the first driver in the Hertz rental contract. It is necessary to show the Member's Miles+Bonus card or register the account on hertz.gr, through https://rentacar.aegeanair.com/ or through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00).
5. The Car Rental Guarantee is excluded from Miles Redemption.
6. After returning the vehicle and closing the rental contract, award miles used to pay for the rental cannot be refunded.
7. In the event of a reservation modification requiring a refund, the refund will first be made to the customer's credit card, until the charge on the card is cleared and then miles will be returned to the member's Miles+Bonus account.
8. The cancellation and no-show conditions also apply to full or partial payment of the reservation by redeeming AEGEAN Miles+Bonus Award Miles. In case a refund is required, it will be made to the customer's (credit/debit) card first, until the charge on the card is cleared, and then the remaining Award Miles will be refunded to the member's Miles+Bonus account.

Redemption through Miles+Bonus account

The redemption of Miles against car rental services is regulated by the existing car rental terms as determined by AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, as well as by the herein Terms of the Programme. The full text regarding the car rental’s terms and conditions is available to the Members directly from Hertz upon request:

Redemption by online request via Miles+Bonus account (Valid for bookings made until 09/04/25)

1.Miles redeemed against free car rental from Hertz are valid within the Aegean domestic network destinations, as well as in Cyprus, Romania, Serbia, Ukraine, Croatia and Montenegro and include in detail:

Daily rental up to 27 days

Car groups: B, D, E, F, N

150 Km per day for a one (1)day car rental

Free kilometres for rentals of more than 2 days.

Third-party insurance

Collision Damage Waiver (CDW)*

Theft protection (TPC)*

24hour road assistance

VAT and other taxes

Monthly Rental (28 up to 31 days)

• Car groups: B, D, E, F, N
• 2.500 km/month (28 up to 31 days)
• Third party insurance
• Collision Damage Waiver (CDW)*
• Theft Protection (TPC)*
• 24hour roadside assistance
• VAT and other taxes

*A deductible amount applies depending on the car group.
Extra charges may be imposed and the rental terms modified as per specific time periods. Any additional charge shall be payable by the Member. Click here to see the redemption table at Hertz.

2. The black-out period for free car rental redeemed against Miles is the Holy Week period both for the Orthodox and the Catholic Easter each year and the week after (black out dates do not apply to monthly rental program ).
3. For free car rental from Autohellas Hertz, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, a Hertz representative will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with Hertz in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. Reservations for car rental redemption Awards are subjected to limited availability.
7. Drivers must satisfy the following Hertz rental conditions:

• Driving license for at least one (1) year
• Credit cardholder
• 21 years of age or more for category B and 25 years age and more for rest categories
• Read here all the terms and conditions.

8. The terms may be modified by Hertz at its discretion per various periods. Consequently, Members are advised to request and study the car rental terms whilst performing the booking.
9. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner and all the miles used for the redemption shall be refunded in full.
10. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
11. The maximum period for an online redemption request, for free car rental, is up to 31 days
12. In case members want to proceed with a second monthly car rental from Autohellas Hertz, they should submit a second online redemption request via their Miles+Bonus account.

Los usuarios pueden acumular o canjear millas en el programa de alquiler mensual de vehículos Flex Drive de Hertz, mediante reservas de alquiler de coche con AUTOHELLAS S.A. (en adelante «Hertz»), situada en la calle Viltanioti 31, Kifissia.

El contrato de alquiler mensual de vehículos Flex Drive de Hertz debe realizarse directamente a través de la red oficial de Autohellas Hertz.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas adecuadamente en una cuenta, el vehículo correspondiente debe haber sido alquilado por el usuario (un requisito importante es que el usuario debe ser el conductor principal del vehículo).
2. Se estipula que las millas se anotarán en la cuenta solo después de haber completado el pago del alquiler mensual del vehículo. En caso de que el cliente no se presente en la fecha de entrega del vehículo especificado, o en el caso de que cancele la reserva, las millas no serán anotadas.
3. La acumulación de millas Miles+Bonus es válida para las tarifas para particulares que cumplan los requisitos de los lugares participantes únicamente (Grecia y Chipre); quedan excluidas las tarifas de empresa, de grupos o al por mayor, las tarifas de Internet de terceros, las tarifas para empleados de líneas aéreas, agencias de viaje o empresas de alquiler de vehículos, las tarifas de alquiler complementario o gratuito mediante canje de millas o de las activaciones promocionales.
4. Las millas que se pueden ganar se calculan como el triple del coste del alquiler mensual pagado por el usuario (1€ = 3 millas).
5. Las millas serán millas de canje, según su definición en el capítulo 3 «MILLAS-CATEGORÍAS».
6. Las millas se anotarán únicamente en la cuenta Miles+Bonus del usuario que haya utilizado los servicios de alquiler mensual de vehículo Flex Drive como conductor principal y se anotarán en el plazo de dos semanas desde la entrega del vehículo.
7. Las Millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada automáticamente nula.
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser canjeadas por ofertas.
9. Los usuarios-pasajeros deberán indicar su número de cuenta Miles&Bonus a la hora de reservar el vehículo. En caso contrario, no será posible la anotación de millas. El usuario deberá conservar el contrato Flex Drive, los recibos de pago o cualquier otro justificante de la reserva hasta que las millas correspondientes a los servicios de alquiler de vehículos aparezcan en su cuenta. AEGEAN podrá determinar a su discreción si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. AEGEAN no asume ninguna responsabilidad con respecto a las condiciones de alquiler mensual del coche, la falta de disponibilidad u otros problemas que puedan surgir a través del sistema de reservas de Hertz.
11. En caso de que las millas obtenidas por el alquiler mensual de un vehículo Flex Drive de Hertz en Grecia y Chipre no aparezcan en la cuenta, envíe a AEGEAN el recibo de pago del alquiler de Hertz (a través del formulario disponible en https://aegeanairlines.custhelp.com/app/ask).
12. Cualquier reclamación para la anotación de millas con carácter retroactivo deberá ser notificada a AEGEAN en un plazo de doce (12) meses desde la fecha de finalización del alquiler/devolución del vehículo.

CANJE DE MILLAS:
El canje de millas por servicios de alquiler mensual de vehículos Flex Drive se rige por los términos y condiciones vigentes de alquiler mensual determinados por AUTOHELLAS S.A. («HERTZ»), calle Viltanioti 31, Kifissia; los términos y condiciones de Flex Drive, así como por las presentes Condiciones del programa.
El texto completo de las condiciones de alquiler mensual de vehículos Flex Drive está a disposición de los usuarios directamente a partir de HERTZ.
1. Los usuarios pueden canjear millas por el pago parcial o total del alquiler de coches exclusivamente a través de los puntos de servicio de la empresa en Grecia y para reservas de coches en Grecia.
2. El pago del alquiler del vehículo mediante canje de millas se basa en una relación de 1 euro = 300 millas de canje, mientras que el número mínimo de millas a canjear se fija en 1.500 millas (5 euros) por transacción. 
3. Para completar el proceso de canje en el servicio Hertz, el usuario en cuestión debe tener un teléfono móvil y un correo electrónico válidos en los datos de contacto de su cuenta Miles+Bonus. Durante el proceso de canje, se enviará automáticamente al usuario un código de confirmación por SMS y correo electrónico. Este código sólo será válido durante unos minutos y el usuario deberá entregarlo directamente al representante de Hertz o introducirlo en hertz.gr.
4. Tenga en cuenta que las millas sólo pueden ser canjeadas por el titular de la cuenta Miles+Bonus y siempre y cuando figure como primer conductor en el contrato de alquiler de Hertz. Los usuarios deberán enseñar la tarjeta Miles+Bonus. 
5. Después de devolver el vehículo y cerrar el contrato de alquiler, las millas de canje utilizadas para pagar el alquiler no se pueden reembolsar.
6. En caso de modificación de la reserva que requiera un reembolso, este se efectuará en primer lugar en la tarjeta de crédito del cliente, hasta que se liquide el cargo en la tarjeta y, a continuación, se devolverán las millas a la cuenta Miles+Bonus del usuario.
7. Las condiciones de cancelación y de no presentación también se aplican al pago total o parcial de la reserva mediante el canje de millas de canje AEGEAN Miles+Bonus. En caso de que sea necesario realizar un reembolso, este se efectuará primero en la tarjeta (de crédito/débito) del cliente, hasta que se liquide el cargo en la tarjeta y, a continuación, se reembolsarán las millas de canje restantes en la cuenta Miles+Bonus del usuario en cuestión.
8. Las millas de canje correspondientes serán descontadas automáticamente de la cuenta de los usuarios en el momento del pago de la tarifa mensual de alquiler de vehículo Flex Drive.
9. El usuario no podrá transferir su derecho a canjear millas a una tercera persona.
10. En caso de cancelación mensual del alquiler del vehículo, no se reembolsarán las millas una vez finalizado el procedimiento de canje. Los conductores deben cumplir las siguientes condiciones de alquiler de Hertz:
• Permiso de conducción de al menos un (1) año
• Ser titular de una tarjeta de crédito/débito válida.
• Mayores de 21 años para las categorías A, B, J, V2 y mayores de 25 años para el resto de categorías. Lea aquí todos los términos y condiciones.
11. Hertz podrá modificar las condiciones a su discreción durante diferentes períodos. Por consiguiente, se aconseja a los usuarios que soliciten y estudien las condiciones de alquiler de vehículos al realizar la reserva. 
12. Los usuarios de Miles+Bonus que hayan completado su inscripción y hayan registrado al menos 1 vuelo con AEGEAN, Olympic Air o Star Alliance en su cuenta Miles+Bonus o sean titulares de tarjetas AEGEAN Bonus Visa/AEGEAN Mastercard del Banco de Chipre con inscripción completada, tienen derecho al canje de millas para esta empresa asociada.

Los usuarios pueden acumular o canjear millas con el Leasing de Hertz en Grecia, a través de la colaboración con AUTOHELLAS S.A. (en adelante «Autohellas Hertz»), situada en la calle Viltanioti 31, Kifissia.

El acuerdo de Leasing de Hertz y la recogida del vehículo deben realizarse a través de la red oficial de Autohellas Hertz en Grecia.

ACUMULACIÓN DE MILLAS:

1. Las millas se registrarán en la cuenta del usuario indicada por el firmante del contrato de leasing.
2. Las millas se registrarán únicamente en función de la tarifa mensual de leasing. Quedan excluidos todos los demás pagos, que deban realizarse durante el arrendamiento o a su vencimiento, tales como garantías, cargos por daños, exenciones, kilometraje adicional, etc.
3. Las millas se registrarán únicamente en los nuevos contratos de leasing, a partir del 18/05/2022, que participen en el programa que muestra el símbolo correspondiente.
4. Se estipula que las millas se anotarán en la cuenta solo después del pago de la respectiva tarifa mensual facturada.
5. Se aclara que en caso de terminación del contrato de Leasing, las millas no serán registradas.
6. Autohellas Hertz ofrece 3 millas por cada 2 euros de la tarifa mensual de la oferta, para todos los «escenarios» de Leasing realizados a través de la Calculadora de Leasing en línea.
7. Autohellas Hertz podrá, a su discreción, ofrecer en su momento la misma relación de millas por euro, o una diferente, a los coches, tarifas de Leasing o clientes seleccionados.
8. Las millas serán millas de canje, según su definición en el capítulo 3 «MILLAS-CATEGORÍAS».
9. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada automáticamente nula.
10. En caso de cancelación del programa Miles+Bonus de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser canjeadas por ofertas.
11. Los usuarios-pasajeros deberán indicar su número de cuenta en el momento de firmar el contrato de leasing con Hertz. En caso contrario, no será posible la anotación de millas. El usuario deberá conservar el contrato de leasing, los recibos de pago o cualquier otro justificante pertinente hasta que las millas correspondientes a los servicios de alquiler de vehículos aparezcan en su cuenta. AEGEAN podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
12. Autohellas Hertz y AEGEAN no asumirán ninguna responsabilidad ni obligación de recopilar, registrar o mantener las millas en nombre del cliente que haya alquilado un coche a través del programa Hertz Leasing, a menos que haya declarado un número de cuenta válido.
13. AEGEAN no asume ninguna responsabilidad con respecto a las condiciones de leasing de Hertz, la falta de disponibilidad u otros problemas que puedan surgir a través del proceso de leasing de Autohellas Hertz.
14. En caso de que las millas obtenidas por el leasing de vehículo con Autohellas Hertz en Grecia no aparezcan en la cuenta, envíe a AEGEAN el recibo de pago de la cuota de leasing de Autohellas Hertz (a través del formulario disponible en https://aegeanairlines.custhelp.com/app/ask).
15. Cualquier reclamación para la anotación de millas con carácter retroactivo deberá ser notificada a AEGEAN en un plazo de doce (12) meses desde la fecha de finalización del alquiler/devolución del vehículo.

Los Usuarios del Programa pueden acumular millas mediante reservas hoteleras gracias a la colaboración de AEGEAN con Booking.com. Para que las millas correspondientes sean añadidas a la Cuenta del Usuario, la estancia en el hotel debe haber concluido. En caso de no presentación en el hotel o de cancelación de la reserva, las Millas no serán anotadas.

ACUMULACIÓN DE MILLAS::

Los Usuarios del Programa pueden acumular millas mediante reservas hoteleras gracias a la colaboración de AEGEAN con Booking.com. Para que las millas correspondientes sean añadidas a la Cuenta del Usuario, la estancia en el hotel debe haber concluido. En caso de no presentación en el hotel o de cancelación de la reserva, las Millas no serán anotadas.

1. Para que las Millas sean anotadas en la Cuenta, la correspondiente estancia hotelera debe haber sido realizada por el propio Usuario y el Usuario debe disponer de una Cuenta Miles&Bonus activa.
2. Para que se realice el abono de Millas en una Cuenta, la correspondiente reserva de hotel debe haber sido realizada a través de la página www.aegeanair.com (https://hotel.aegeanair.com) exclusivamente.
3. La cantidad de Millas que corresponde a cada Usuario equivaldrá al doble del coste de la estancia de la reserva. En caso de que la estancia finalmente se produzca por un número de noches inferior a las reservadas, no se acumularán Millas en la Cuenta del Usuario.
4. En caso de que el pago se realice en una moneda distinta del euro, la cantidad de Millas de Canje que se registrarán en la cuenta del Usuario se calculará en función de la cantidad convertida a Euros
5. Las Millas serán Millas de Canje (Award Miles) según su definición en el capítulo 3 «MILLAS - CATEGORÍAS»
6. Las Millas serán anotadas en la Cuenta del Usuario que realizó la estancia de hotel a más tardar cinco (5) semanas después de la conclusión de la correspondiente estancia y siempre que los datos del Usuario y de la persona que haya disfrutado de la estancia coincidan exactamente.
7. Las Millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de Millas u ofertas será considerada nula de oficio.
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Los clientes que sean Usuarios del Programa deberán indicar su Código en el momento de realizar la reserva hotelera. En caso contrario, no será posible la anotación de Millas en sus respectivas Cuentas. El Usuario deberá guardar los cupones de la confirmación de la reserva, las facturas del hotel o cualquier otro documento justificativo hasta que las correspondientes Millas aparezcan en su Cuenta. AEGEAN podrá a su discreción determinar si el documento presentado por el Usuario constituye evidencia suficiente para la anotación de Millas.
10. AEGEAN no asumirá ninguna responsabilidad en cuanto a las condiciones de la estancia, cancelaciones de la estancia, falta de disponibilidad o demás problemas que puedan surgir a través del sistema de reservas de Booking.com o debidos a la incapacidad del hotel que se indique en cada una de las reservas.
11. In the event that earned Miles do not appear in the Account, please notify AEGEAN accordingly by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/email. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within  twelve (12) months following the hotel stay (check-out date),  otherwise they will be lost.

Los usuarios del programa pueden acumular millas comprando durante sus vuelos a través del catálogo de Aegean Shop in the Clouds o comprando en línea en la tienda electrónica a través de https://shopintheclouds.aegeanair.com. Debe tenerse en cuenta que la compra del producto deberá completarse y entregarse con éxito antes de que se abonen las millas correspondientes en la cuenta del usuario tras la llegada del vuelo. No se registrará ninguna milla en caso de que se rechace la entrega del producto adquirido. Cabe destacar que el catálogo Shop in the Clouds sólo se distribuye en los vuelos internacionales de Aegean. Los usuarios también pueden canjear sus millas por productos adquiridos en la tienda electrónica Shop in the clouds de Aegean.

Para conocer las condiciones generales de las compras realizadas en la tienda electrónica de Shop in the clouds de Aegean, visite https://shopintheclouds.aegeanair.com/terms-conditions/.

ACUMULACIÓN DE MILLAS EN EL CATÁLOGO DE SHOP IN THE CLOUDS DE AEGEAN Y EN LA TIENDA EN LÍNEA SHOP IN THE CLOUDS DE AEGEAN:

1. Para que las millas queden debidamente anotadas en una cuenta, la compra correspondiente deberá ser efectuada por un usuario con cuenta Miles+Bonus en estado activo o incompleto.
2. Las millas se acumulan únicamente con la condición de que el producto se adquiera a través del catálogo de Shop in the Clouds de Aegean, durante un vuelo de AEGEAN, mostrando la tarjeta de usuario Miles+Bonus antes de la transacción o mediante la compra en la tienda electrónica a través de https://shopintheclouds.AEGEANair.com, siempre que la identificación de usuario Miles+Bonus quede registrada en el momento de la reserva.
3. Las millas que se pueden ganar se calculan como el doble del valor de las compras realizadas por el usuario. No se acumularán millas en caso de rechazo de la entrega del producto o de entrega fallida del mismo.
4. Las millas serán millas de canje, según su definición en el capítulo 3 «MILLAS-CATEGORÍAS, ETC».
5. Las millas se abonarán únicamente en la cuenta del usuario que realice la compra y siempre que los datos del usuario coincidan con los del comprador tal y como se citan en la transacción.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada automáticamente nula.
7. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser canjeadas por ofertas.
8. Cada usuario-pasajero deberá indicar su número de cuenta al realizar sus compras a través de la tienda Shop in the Clouds de Aegean; de lo contrario no será posible el correcto registro de las millas. El usuario deberá conservar el recibo de compra y/o cualquier otra prueba documental pertinente hasta que las millas aparezcan en su cuenta, a más tardar un mes después de su vuelo. AEGEAN podrá determinar a su discreción si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
9. AEGEAN no se hace responsable de la calidad de los productos, de la posible indisponibilidad de productos básicos o de cualquier otro problema que pueda surgir.
10. Cabe aclarar que no se aceptará ninguna solicitud de registro retroactivo de millas.

CANJE DE MILLAS EN LA TIENDA ELECTRÓNICA SHOP IN THE CLOUDS DE AEGEAN:

1. Los usuarios deben haber acumulado el número adecuado de millas de canje para poder canjearlas por productos en la tienda electrónica Shop in the Clouds de Aegean a su precio íntegro de venta al público.
2. El canje de millas sólo está disponible a través de la tienda electrónica.
3. La compra de un producto mediante canje de millas se calcula en base a la relación 1 euro = 300 millas de canje.
4. Las millas de canje correspondientes serán descontadas automáticamente de la cuenta de los usuarios en el momento de la compra.
5. En caso de reembolso o cancelación, las millas canjeadas por la compra del producto se abonarán de nuevo en la cuenta del miembro de Miles+Bonus en un plazo de 20 días laborables.

Program members may earn miles for electricity power products and add-on services purchases offered by Public Power Provider (PPC) online at www.dei.gr via myDEI account.
Miles+Bonus program collaborating with the following PPC units:

• Public Power Provider website at www.dei.gr
• Public Power Provider physical stores
• Public Power Provider call center
• https://mydei.dei.gr online platform

It shall be made clear that the product and add-on services purchases must be completed successfully before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against electricity power bill payment at the full amount or part of it, online at www.dei.gr via myDEI account.

From 01.11.2023 onwards, members may connect one (1) Miles+Bonus ID per myDEI user.

MILES ACCRUAL FOR ONLINE PURCHASES OF PUBLIC POWER PROVIDER PRODUCTS AND ADD-ON SERVICES

1. The Miles that can be gained against products and add-on services are calculated as following:
   
   Miles accrual actions
   
   • 1st login to myDEI app: 500 miles
   • Standing Order: 500 miles
   • Monthly bill activation: 500 miles
   • PPC myEnergy Coach tool completion (completion of all 3 questionnaires) *: 500 miles
   
   
   *Available only for business invoices of low voltage.
   
   The above actions are available for a unique activation and correspond per myDEI user.
   
   For residential customers:
   • By activating the product PPC myHome Enter: 1,500 miles
   • By renewing the product PPC myHome Enter: 1,000 miles
   • By activating the product PPC myHome Online: 1,500 miles
   • By renewing the product PPC myHome Online: 1,000 miles
   • By activating the product PPC myHome 4Students: 2,000 miles
   • By renewing the product PPC myHome 4Students: 2,000 miles
   • Mε την ενεργοποίηση της πρόσθετης υπηρεσίας bluePass: 500 μίλια
   • By activating the product PPC myHome EnterTwo: 1,500 miles
   • By renewing the product PPC myHome EnterTwo: 1,000 miles
   • By activating the product PPC myHome Plan: 2,500 miles & 30% discount on Family fare
   • By renewing the product PPC myHome Plan: 2,000 miles & 30% discount on Family fare
   
   For business customers:
   • By activating the product PPC myBusiness Enter: 1,500 miles
   • By renewing the product PPC myBusiness Enter: 1,000 miles
   • By activating the add-on service GreenPassPro: 500 miles
   
   
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Mileage accrual is valid for purchases at the collaborating PPC units via myDei account and is not valid for rest PPC products, services and PPC contracts.
4. Mileage accrual is valid only for the actions mentioned at clause 2.
5. Miles are credited solely in the Account of the Member who made the action, and are attributed 30 minutes after the action completion. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at the collaborating PPC units may be credited in a unique Account and only once per action.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. In order that the Members can earn Miles for online product and add-on services purchases via myDEI, they must fill in his/her Miles+Bonus member id at “My Reward Miles” section, otherwise proper registration of the Miles will not be feasible.
10. It is clarified that Miles are credited in the Account of the Member who is connected at DEH my Rewards Miles Section at the time of the action. Member could fill in the Miles+Bonus member id retroactively within 365 days after the action completion, so as the respective miles to be credited in his/her Miles+Bonus account.
11. For activations and renewals members could not be rewarded for the same action within 335 days
12. Miles accrual is not possible when a Member's account is locked.
13. AEGEAN holds no responsibility with regard to the quality of the products and add-on services.

MILES REDEMPTION FOR ONLINE ELECTRICITY BILL PAYMENT

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for online electricity power bill payment at www.dei.gr, via myDEI account, for the total bill amount or part of it.
2. Members must have earned the adequate number of Award Miles in order to exchange them for products and add-on services purchases, at their whole amount, or part of it.
3. Miles redemption is valid only for online payment only at www.dei.gr and is not valid for the rest Public Power Company stores.
4. The product and add-on services purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the payment.
7. In order that the Members can redeem Miles for online electricity power bill payment via myDEI, they must fill in his/her Miles+Bonus member id at “DEI my Rewards Miles” section. For the completion of the redemption process during online payment, the member must have declared a valid mobile phone in the Contact details of their Miles+Bonus profile. During the redemption process, a confirmation code will be sent via SMS to the member, which will only be valid for a few minutes and must be filled in at the relevant field immediately.
8. Miles refund will not be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from Hellenic Duty Free Shops by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Hellenic Duty Free Shops.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Hellenic Duty Free shops may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
10. For purchases from June 17th 2016, the retroactive credit of missing miles will not be available, thus the member must show the Miles+Bonus card during the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON HELLENIC DUTY FREE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled o redeem miles at the Hellenic Duty Free Shops.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Hellenic Duty Free Shops, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is not allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Donkey Hotels & Resorts by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s account. Μembers can also redeem their miles against free stays at  Donkey Hotels & Resorts.

 Donkey Hotels & Resorts comprise these units: Semiramis, Periscope & New.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident. It should also be clarified that the Miles credited correspond with the total expenditure at  Donkey Hotels & Resorts, i.e. including the usage of extra facilities other than the stay itself.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from  Donkey Hotels & Resorts reservations may be credited in a unique Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Account Number when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 3rd, 2012 (when the Aegean- Donkey Hotels & Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ Donkey Hotels & Resorts:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Donkey Hotels & Resorts.
3. For free stays at Donkey Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption tables.

Los usuarios del programa pueden acumular millas por sus estancias en los hoteles AMATHUS. Solo tienen que presentar su tarjeta Miles&Bonus en el mostrador de recepción. La reserva debe ser completada para que las millas correspondientes sean anotadas en la cuenta del usuario en un plazo de cuatro (4) semanas desde la fecha de salida (check out). Los hoteles AMATHUS incluidos en el programa son: Amathus Beach Hotel Limassol (Chipre), Amathus Beach Hotel Paphos (Chipre), Amathus Beach Hotel Rhodes (Grecia).

ACUMULACIÓN DE MILLAS:

1. Para que las Millas sean anotadas en la Cuenta, la correspondiente reserva debe haber sido realizada por el propio Usuario y el Usuario debe disponer de una Cuenta Miles&Bonus activa.
2. Las millas que se pueden ganar se calculan como el doble del coste de la reserva completada por el usuario (1€ = 2 millas). No se acumularán millas en caso de no presentación (no show). Las millas que se obtengan corresponderán al gasto total realizado en los hoteles Amathus, es decir, incluyendo el uso de las instalaciones además de la estancia en sí misma.
3. Las Millas serán Millas de Canje (Award Miles), según su definición en el capítulo 3 «MILLAS-CATEGORÍAS».
4. Las millas se anotarán únicamente en la cuenta del usuario que haya realizado la compra, siempre que los datos del usuario coincidan con los del cliente indicado en la transacción, y serán anotadas en un plazo máximo de cuatro (4) semanas desde la fecha de salida (check out). Los usuarios pueden consultar las millas que hayan acumulado a través del sitio web de Miles&Bonus enwww.aegeanair.com o llamando al 801 11 20000 (o  +30 210 6261000 desde teléfono móvil o el extranjero).
5. Las millas correspondientes por reservas en los hoteles Amathus podrán ser anotadas en una única cuenta y solamente una vez por transacción.
6. Las Millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de Millas u ofertas será considerada nula de oficio.
7. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
8. El usuario deberá mostrar su tarjeta Miles&Bonus para indicar su número de cuenta cuando realice la inscripción en el hotel. En caso contrario, no será posible la anotación de Millas. El usuario deberá conservar el mensaje de correo de confirmación o el recibo, o cualquier otro justificante de la reserva hasta que las millas aparezcan en su cuenta. AEGEAN podrá a su discreción determinar si el documento presentado por el Usuario constituye evidencia suficiente para la anotación de Millas.
9. AEGEAN no asumirá ninguna responsabilidad con respecto a la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pudiera surgir.
10. Cualquier reclamación para la anotación de millas con carácter retroactivo deberá ser notificada a AEGEAN en un plazo de doce (12) meses desde la fecha de salida (check out), comenzando a partir del 10 de agosto de 2012 (fecha de inicio de la colaboración entre Aegean y los hoteles Amathus), enviando un correo electrónico a AEGEAN (https://aegeanairlines.custhelp.com/app/ask), junto con los documentos justificantes. En caso contrario las millas se perderán.
11. En el caso de que el usuario participe en otros programas de fidelización de otras compañías aéreas que también ofrezcan millas por estancias en los hoteles Amathus, las millas correspondientes serán anotadas en el programa que el usuario elija, según lo prefiera.

Program members may collect miles via dinning at B&E Goulandris Café-Restaurant, 13 Eratosthenous str. Athens 116 35, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at B&E Goulandris Café-Restaurant, Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean-B&E Goulandris Café-Restaurant Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for B&E Goulandris Café-Restaurant, Athens.
2. Members who wish to redeem miles at B&E Goulandris Café-Restaurant, Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at B&E Goulandris Café-Restaurant, Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant, 1 Koumbari St., 10674, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum Restaurant, 1 Koumbari St., Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean Benaki Museum Restaurant, 1 Koumbari St., Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, 1 Koumbari St., Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant, 1 Koumbari St., Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant, 1 Koumbari St., Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant Piraeus 138, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum restaurant, Piraeus 138, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the13th of September, 2023 (when the Aegean - Benaki Museum Restaurant Piraeus 138, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, Piraeus 138, Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant Piraeus 138, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant Piraeus 138, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Delta restaurant in Athens (SNFCC, 5th floor GNO building, Syggrou Avenue 364, 17674 Kalithea) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Delta restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Delta restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Delta restaurant.
2. Members who wish to redeem miles at Delta restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Delta restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Natu restaurant in Athens (Levidou 13, Kifissia 145 62) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Natu restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Natu restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Natu restaurant.
2. Members who wish to redeem miles at Natu restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Natu restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Los usuarios del Programa pueden acumular millas por sus estancias en los hoteles Electra Hotels & Resorts, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.Los HOTELES Electra Hotels & Resorts comprenden los siguientes hoteles: Electra Palace Hotel (Atenas, Plaka), Electra Hotel (Atenas, Sintagma), Electra Metropolis (Atenas), Electra Palace Hotel (Salónica), Electra Palace Resort (Rodas), Electra Kefalonia Hotel & Spa (Kefalonia).

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2.  Por cada día de estancia, los usuarios acumulan 250 millas. 
3. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
4. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
5. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
6. Las millas correspondientes a las estancias en los hoteles Electra podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
7. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada a los hoteles Electra Hotels & Resorts y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en los hoteles Electra Hotels & Resorts, y después del 14 de junio de 2013, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN LOS HOTELES ELECTRA HOTELS & RESORTS:

1. Para que sea posible la redención de millas por estancias gratuitas en los Hoteles Electra Hotels & Resorts, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa.
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones de los Hoteles Electra Hotels & Resorts.
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud.
5. Las Millas correspondientes serán deducidas de la Cuenta del Usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad).
6. El Usuario podrá ceder el derecho de canjear las millas de su Cuenta a una tercera persona.
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:
• Si la cancelación se solicita hasta 24 horas antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario. 
• Si la cancelación se solicita durante las 24 horas previas a la fecha de llegada, y en caso de no presentación (no-show), las millas no serán devueltas y se descontarán en su totalidad. 

Haga clic aquí para ver la tabla de redención de millas del Hotel Electra Hotels & Resorts.

 Program members may collect miles via staying at DIVANI COLLECTION HOTELS by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

DIVANI COLLECTION HOTELS comprise the following units: Divani Caravel Hotel (Athens), Divani Apollon Palace & Thalasso (Athens), Divani Escape (Athens), Divani Palace Acropolis (Athens), Divani Palace Larissa (Larissa), Divani Meteora Hotel (Kalambaka), Divani Corfu Palace (Corfu)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per night. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Divani Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. Μember does not earn miles on : 1. Group rates (conferences, exhibitions, organised tours, incentives) 2. crew rates (under accommodation agreements) 3. Complimentary stays 4. Agreed discounted prices.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November 11th, 2013 (when the Aegean-Divani Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.
12. It is clarified that for stays up until the 14th November 2018, as well as for claiming miles retroactively up until the 14th November 2019 for stays up until the 14th November 2018, you can check below the accrual scheme:

1-2 night stays = 500 award miles
3-5 night stays = 1,000 award miles
From 6 night stays = 1,500 award miles

MILES REDEMPTION:

1. Members who wish to redeem miles at the must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at DIVANI COLLECTION HOTELS.
3. For free stays at DIVANI COLLECTION HOTELS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

If the cancelation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.

If the cancelation is requested within 48 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption tables at DIVANI COLLECTION HOTELS.

As of 13 February 2019, ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens) will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn or redeem miles for stays at ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens). 

Miles+Bonus members will be allowed to claim miles until 13 February 2020 for stays up to 13 February 2019.

Los usuarios del Programa pueden acumular millas por sus estancias en los hoteles CHANDRIS HOTELS, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

The Miles+Bonus partnership with CHANDRIS HOTELS comprises the following units:THE MET HOTEL (Thessaloniki), CHIOS CHANDRIS HOTEL (Chios)

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función del hotel y de la duración de la estancia, según las siguientes tablas:

En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.

3. La acumulación de millas no será posible en caso de estancia gratuita, acuerdos de descuentos especiales o cuando el beneficiario sea un empleado de la empresa Chandris.
4. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
5. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
6. Las millas correspondientes a las estancias en los hoteles Chandris podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
7. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada a los hoteles Chandris Hotels & Resorts y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en los hoteles Chandris Hotels & Resorts, y después del 8 de enero de 2014, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN LOS HOTELES CHANDRIS: 

1. Para que sea posible la redención de millas por estancias gratuitas en los HOTELES CHANDRIS, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones de los HOTELES CHANDRIS. 
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario podrá ceder el derecho de canjear las millas de su cuenta a cualquier tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:
   
   

HOTEL CHANDRIS CHIOS
- Si la cancelación se solicita hasta 7 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en la cuenta del usuario  en su totalidad.
- Si la cancelación se solicita entre 6 y 1 día antes de la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
- Si la cancelación se solicita el día de llegada al hotel, y en caso de no presentación (no-show), las millas no serán devueltas y se descontarán en su  totalidad. 

Hotel THE MET
- Si la cancelación se solicita hasta 48 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en la cuenta del usuario en su totalidad.
- Si la cancelación se solicita durante las 48 horas previas al día de llegada al hotel, y en caso de no presentación (no-show), las millas no serán devueltas y se descontarán en su totalidad. 

Haga clic aquí para consultar las tablas de canje de los HOTELES CHANDRIS.

Los usuarios del Programa pueden acumular millas por sus estancias en los hoteles DOMOTEL HOTELS & RESORTS, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

Los HOTELES DOMOTEL HOTELS & RESORTS comprenden los siguientes hoteles: Domotel Kastri (Athens), Domotel Xenia Volos (Volos), Domotel Arni (Karditsa), Domotel Agios Nikolaos (Sivota, Thesprotia), Domotel Neve (P. Agios Athanasios, Kajmakčalan), Domotel Anemolia (Arachova), Domotel Hotel Olympia (Thessaloniki)

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función del hotel y de la duración de la estancia, según las tablas aquí.

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en los hoteles Domotel podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. La anotación de millas no será aplicable a estancias gratuitas, con descuentos o sujetas a acuerdos de empresa.
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada a los hoteles Domotel Hotels & Resorts y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en los hoteles Domotel Hotels & Resorts, y después del 28 de febrero de 2014, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.
12. Miles accrual for Domotel Les Lazaristes hotel is valid up until 19/05/2017.

REDENCIÓN DE MILLAS POR ESTANCIAS EN LOS HOTELES DOMOTEL: 

1. Para que sea posible la redención de millas por estancias gratuitas en los Hoteles DOMOTEL, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa.
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones de los Hoteles DOMOTEL. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las Millas correspondientes serán deducidas de la Cuenta del Usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El Usuario podrá ceder el derecho de canjear las millas de su Cuenta a una tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  
   
   

En los hoteles Domotel Kastri, Domotel Xenia Volos, Domotel Arni:
Si la cancelación se solicita hasta 24 horas antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario. 
Si la cancelación se solicita durante las 24 horas previas a la fecha de llegada, y en caso de no presentación (no-show), las millas no serán devueltas y se descontarán en su totalidad. 
 
En el hotel Domotel Agios Nikolaos:  

If the cancelation is requested up to 30 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
If the cancelation is requested up to 2 days prior to the declared hotel arrival time, the miles shall be not refunded and the whole amount will be charged.
In case of No Show, the miles shall not be refunded and the whole amount will be charged.

 
En el hotel Domotel Neve:
Si la cancelación se solicita hasta 5 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
Si la cancelación se solicita con menos de 5 días de antelación con respecto a la fecha de llegada al hotel, y en caso de no presentación (no-show), las millas no serán devueltas y se descontarán en su totalidad.

For the hotel Olympia Thessaloniki:  
If the cancellation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
If the cancellation is requested within 48 hours from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Haga clic aquí para ver la tabla de redención de millas del Domotel Hotels & Resorts.

Los usuarios del Programa pueden acumular millas por sus estancias en los hoteles ATLANTICA HOTELS & RESORTS, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función de la duración de la estancia, según las siguientes tablas:

En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en los hoteles Atlantica podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
8. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada a los hoteles Atlantica Hotels & Resorts y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
9. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
10. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en los hoteles Atlantica Hotels & Resorts, y después del 12 de junio de 2014, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

Los usuarios del Programa pueden acumular millas por sus estancias en los hoteles ALDEMAR RESORTS, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ALDEMAR RESORTS comprende los siguientes hoteles :

Creta

• Royal Mare
• Knossos Royal
• Knossos Village
• Cretan Village

 

Olimpia

• Olympian village
• Royal Olympian

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función de la duración de la estancia, según las siguientes tablas:

En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en los hoteles Aldemar podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
8. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada a los hoteles Aldemar Resorts y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
9. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
10. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en los hoteles Aldemar Resorts, y después del 27 de junio de 2014, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

Program members may collect miles every time they purchase an Hellas Direct service, by inserting their Miles+Bonus card. It shall be made clear that the service payment must be successfully completed, plus the 14 day’s period from the receipt of the insurance policy has elapsed (period in which the customer has a legal right to cancel the insurance), before the corresponding miles are credited in the Member’s Account, within 5 weeks. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding purchase of service must have been carried out by the Miles+Bonus card holder whose account must be in an active status.
2. The Miles that can be gained for new contracts correspond to 10 Award Miles for every 1 euro spent for the first insurance contract and 5 Award Miles for every 1 euro spent for every contract renewal/or and for every contract that isn't concluded for the first time.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is only applicable to contracts signed directly with Hellas Direct.
5. Miles accrual cannot be combined with any other offers.
6. Each Miles+Bonus card can be used for up to 6 insurance contracts or uses annually, regardless of duration.
7. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The respective Miles from the purchase of service may be credited in a single Account and only once per transaction.
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange, etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
11. Each member must insert the Miles+Bonus card to indicate his/her Member ID during the purchase of service. Otherwise proper registration of the Miles will not be possible. The receipt should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
12. Aegean holds no responsibility with regard to the quality of the supplied services or any other problem that may arise.
13. It is clarified that miles accrual from car insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and miles accrual from home insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and Cyprus.
14. Any objections relating to Account transactions concerning a claim for a retroactive miles credit should be notified to AEGEAN within six (6) months from the date of the purchase of service, commencing from March 9th, 2015 for car insurance contracts and June 12th 2019 for home insurance contracts, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise the miles will not be granted.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel AQUILA ATLANTIS, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en el hotel AQUILA ATLANTIS podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel AQUILA ATLANTIS y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel AQUILA ATLANTIS, y después del 3 de agosto de 2015, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán.

MILES REDEMPTION ΑΤ AQUILA ATLANTIS HOTEL:

1. Members who wish to redeem miles at AQUILA ATLANTIS HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at AQUILA ATLANTIS HOTEL.
3. For free stays at AQUILA ATLANTIS HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If  the cancellation is requested up to 49 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 48 hours prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.    
• In case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption table at Aquila Atlantis Hotel.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel ELYSION, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. La anotación de millas no será aplicable a estancias gratuitas, con descuentos o sujetas a acuerdos de empresa.
5. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
6. Las millas correspondientes a las estancias en el hotel ELYSION podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
7. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel ELYSION y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel ELYSION, y después del 6 de agosto de 2015, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán.

MILES REDEMPTION ΑΤ ELYSION HOTEL:

1. Members who wish to redeem miles at ELYSION HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at ELYSION HOTEL. 
3. For free stays at ELYSION HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• 01/12 - 31/03: If the cancellation is requested within 3 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 1/04 -15/06  & 01/10 - 30/11: If the cancellation is requested within 10 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 16/06-30/09: If the cancellation is requested within 15 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption table at Elysion Hotel.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel HELIOTROPE, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:
1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la reserva, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en el hotel HELIOTROPE podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
8. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel HELIOTROPE y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
9. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
10. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel HELIOTROPE, y después del 6 de agosto de 2015, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán.

MILES REDEMPTION ΑΤ HELIOTROPE HOTEL: 

1. Members who wish to redeem miles at HELIOTROPE HOTEL in Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HELIOTROPE HOTEL.
3. For free stays at HELIOTROPE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at HELIOTROPE HOTEL.

Program members may convert points earned from any Marriott Bonvoy™ to Miles+Bonus award miles.

CONVERSION OF POINTS TO MILES:

1. Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Marriott Bonvoy loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 3 points = 1 award mile
   - 5,000 extra award miles for every 60,000 points transferred to Miles+Bonus in a single transaction.
   To convert points to Miles+Bonus award miles, members should visit https://help.marriott.com/s/
2. Marriott Bonvoy reserves the right to set a minimum number, a maximum number or both of points converted, per day or any other period.
3. Points are earned as per Marriott Bonvoy rules. For information about points accrual visit https://www.marriott.com/loyalty.mi
4. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Marriott Bonvoy Account and Miles+Bonus Account must be in an active status.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that Marriott Bonvoy Member’s data match exactly Miles+Bonus Member’s data, and are attributed within four (4) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. In case the conversion of Marriott Bonvoy points into Miles+Bonus miles has not been completed successfully and the points has not been converted to miles, the Miles+Bonus member should contact directly Marriott Bonvoy at https://help.marriott.com/s/.
12. Any conversion should be requested from December 10th, 2015 (when the partnership was initiated).
13. It is clarified that for conversions up until the 17th August 2018, you can check the below scheme:
    - 1point = 1 award mile
    - 5,000 bonus points for every 20,000 points transferred to Miles+Bonus in a single transaction

GENERAL COUPON TERMS:

1. The coupon can be used only by Gold members staying at the hotel, subject to hotel’s availability. The member is allowed to use only one coupon per eligible stay. No stay is required at Hotel Grande Bretagne, a Luxury Collection Hotel to make use of the coupon.
2. An eligible stay is defined as one or more consecutive nights paying a qualifying rate in the same hotel regardless of the number of check in or check outs that occur and will be credited to the member’s Marriott Bonvoy accounts.
3. The presentation of the coupon in print is mandatory.
4. The member is required (a) to show his/her Miles+Bonus card prior to the placement of the order in the restaurant, prior to the Spa treatment, upon checking-in at the hotel or upon arrival at the Spa facilities, thus the discount will not be provided retrospectively, and (b) to make a reservation in advance.
5. This benefit is provided on a coupon basis upon upgrade or tier renewal and can be used within the period that the tier is valid.
6. The coupon cannot be combined with other offers or promotions and is subject to change.
7. The coupon can be used only once from the member for personal use, is not redeemable and not transferable and cannot be exchanged for cash.

MILES REDEMPTION MARRIOTT BONVOY IN GREECE:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Marriott Bonvoy.
3. For free stays at Marriott Bonvoy, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. Is at the sole and absolute discretion of the hotel to accept or reject a request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4.  The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions for each hotel: 

Santa Marina Mykonos
For reservations from May 19th to June 2nd and from September 23th to October 8th:
- If the cancellation is requested between 3-1 days prior to the declared hotel arrival time, then 25% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
For reservations from June 3rd to June 30th and from September 1st to September 22nd:
- If the cancellation is requested between 7-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Costa Navarino (The Westin Resort, The Romanos, W Costa Navarino)

For reservations other than the months of July, August, September:

-If the cancellation is requested up to 3 days before the arrival date at the hotel, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 3 days of the arrival date at the hotel, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For reservations in July and August:

-If the cancellation is requested up to 30 days prior to the declared hotel arrival time, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 14 days from the declared hotel arrival time, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For reservations in September:

-If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 21 days from the declared hotel arrival time, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For specific periods such as Easter, long weekends, or others, a different cancellation policy may apply.
The Company reserves the right to modify the cancellation policy without notice.

King George-Grande Bretagne
For Classic & Deluxe rooms:
- If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.
For Suits:
- If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 3 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.

Sheraton Rhodes
- If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 2 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.
Click here to see the redemption tables at Marriott Bonvoy.

As of 7 November 2023, Blue Palace hotel in Crete, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to redeem miles per night stay.

Program members may collect miles via dinning or purchasing products from Ergon deli-restaurants worldwide by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner or purchases at Ergon deli- may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 28th , 2016 (when the Aegean- Ergon deli-restaurants partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. With regards to Ergon Agora in Thessaloniki, any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 21th, 2016 (when the Aegean- Ergon Agora in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. Concerning Ergon Agora in Thessaloniki, from 21/01/2016 until 27/06/2016 the Miles that could be gained were calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles).

MILES REDEMPTION ON ERGON DELI-RESTAURANTS:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Ergon deli-restaurants, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel ANATOLIA, en Tesalónica, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función de la duración de la estancia, según la siguiente tabla:

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a la estancia en el hotel ANATOLIA podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel ANATOLIA y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel ANATOLIA, y después del 21 de enero de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

MILES REDEMPTION ΑΤ ANATOLIA HOTEL:

1. Members who wish to redeem miles at ANATOLIA HOTEL in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ANATOLIA HOTEL.
3. For free stays at ANATOLIA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at ANATOLIA HOTEL.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel NIKOPOLIS, en Tesalónica, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

Note: As of the 30th of March 2024, the Hotel Nikopolis Thessaloniki exit the Miles+Bonus program. Miles+Bonus members will be allowed to claim miles until the 29th of March 2025 for stays up until the 29th of March 2024.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función de la duración de la estancia, según la siguiente tabla:

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a la estancia en el hotel ANATOLIA podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel NIKOPOLIS y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel NIKOPOLIS, y después del 21 de enero de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL NIKOPOLIS:

 

1. Para que sea posible la redención de millas por estancias gratuitas en el hotel NIKOPOLIS es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa.
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del hotel NIKOPOLIS.
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud.
5. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud.
   Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad).
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a cualquier tercera persona.
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:

• Si la cancelación se solicita hasta 21 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
• Si la cancelación se solicita durante los 21 días previos a la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
• En caso de no presentación, el 100% de las millas utilizadas en el canje no serán reembolsables. 

Haga clic aquí para ver la tabla de redención de millas del hotel NIKOPOLIS.

Los usuarios del Programa pueden acumular millas por sus estancias en los hoteles City Hotel, The Excelsior y ON Residence del Grupo Hotelero TOR en Tesalónica, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Las millas que corresponden a cada usuario varían en función de la duración de la estancia, según la siguiente tabla:

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha realizado la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cuatro (4) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a la estancia en los hoteles City Hotel, The Excelsior y ON Residence del Grupo Hotelero TOR podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada a los hoteles City Hotel, The Excelsior y ON Residence del Grupo Hotelero TOR, y sus datos serán registrados en los sistemas de los hoteles para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en los hotelesCity Hotel, The Excelsior y ON Residence del Grupo Hotelero TOR, y después del 21 de enero de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

MILES REDEMPTION ΑΤ TOR HOTEL GROUP

1. Members who wish to redeem miles at City Hotel, The Excelsior y ON Residence of TOR Hotel Group in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at TOR HOTEL GROUP.
3. For free stays at TOR HOTEL GROUP, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the requests.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at TOR HOTEL GROUP.

Program members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO Shop by displaying their Miles+Bonus card to the cashier. In addition, members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO online shop. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from FIORISSIMO-BALLOONISSIMO online shop.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as exactly the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the FIORISSIMO-BALLOONISSIMO shop may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.fiorissimo.gr for mile accrual. If the transaction is realized on the FIORISSIMO-BALLOONISSIMO premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from February 12th, 2016 (when the Aegean- FIORISSIMO-BALLOONISSIMO partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON FIORISSIMO-BALLOONISSIMO ONLINE SHOP:
1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.fiorissimo.gr.
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the FIORISSIMO-BALLOONISSIMO ONLINE SHOP, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.
8. It is clarified that, miles redemption requests are not allowed to orders outside Attica with same day delivery via partners of Fiorissimo.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel Kriti, en Chania, Creta, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en el Hotel  Kriti podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, planes de incentivos, excursiones organizadas, etc.); b) Precios especiales para tripulaciones sujetos a acuerdos; c) Estancia gratuita; d) Estancia con precio especial (usuarios que han suscrito un acuerdo individual especial – precio especial directamente con el hotel de la empresa).
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Kriti y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Kriti y después del 2 de agosto de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL KRITI:

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Kriti, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa.
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel Kriti.
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud.
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad).
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona.
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  
- Si la cancelación se solicita hasta 3 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 3 días previos a la fecha de llegada al hotel, se cobrará en concepto de tasa de cancelación el equivalente a una noche de estancia con impuestos incluidos.  

Haga clic aquí para ver la tabla de redención de millas del Hotel Kriti.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel Kydon, en Chania, Creta, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a la estancia en el hotel Kydon podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupo (congresos, exposiciones, planes de incentivos, excursiones organizadas, etc.); b) Precios especiales para tripulaciones sujetos a acuerdos; c) Estancia gratuita; d) Estancia con porcentaje de descuento (usuarios que se alojan en el hotel con descuento superior a 30% sobre el precio inicial Fully flexible rate y la reserva se ha realizado mediante acuerdo directo con el hotel, sin utilizar canales intermedios como agencias de viajes o agencias en línea como Booking, Expedia, etc.); e) Estancia con precio especial (usuarios que han suscrito un acuerdo individual especial – precio especial directamente con el hotel de la empresa).
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Kydon y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Kydon y después del 2 de agosto de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL KYDON:

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Kydon, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa.
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel Kydon.
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud.
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad).
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona.
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  
- Si la cancelación se solicita hasta 2 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 2 días previos a la fecha de llegada al hotel, se cobrará en concepto de tasa de cancelación el equivalente a una noche de estancia con impuestos incluidos.
- En caso de no presentación, las millas serán descontadas en su totalidad.  

Haga clic aquí para ver la tabla de redención de millas del Hotel Kydon.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel Porto Veneziano, en Chania, Creta, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el Hotel  Porto Veneziano podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7.Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Porto Veneziano y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Porto Veniziano y después del 2 de agosto de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL PORTO VENEZIANO:

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Porto Veneziano, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel Porto Veneziano. 
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  
- Si la cancelación se solicita hasta 5 días antes de la fecha de llegada al hotel, se devolverán las millas descontadas en su totalidad
- Si la cancelación se solicita durante los 5 días previos a la llegada al hotel, se cobrará en concepto de gastos de cancelación el precio de una noche de estancia con los impuestos incluidos.  
- En caso de no presentación, se cobrará en concepto de tasa de cancelación el equivalente a una noche de estancia con impuestos incluidos.

Haga clic aquí para ver la tabla de redención de millas del Hotel PORTO VENEZIANO.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel Boutique Serenissima, en Chania, Creta, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en el Hotel Boutique Serenissima podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas.
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Boutique Serenissima y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas.
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Boutique Serenissima y después del 2 de agosto de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL BOUTIQUE SERENISSIMA:

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Boutique Serenissima, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa.
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel Boutique Serenissima.
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud.
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad).
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona.
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  
- Si la cancelación se solicita hasta 14 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario. 
- Si la cancelación se solicita entre 14 y 7 días antes de la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas. 
- Si la cancelación se solicita durante los 7 días previos a la fecha de llegada al hotel, el 100% de las millas descontadas para el canje no serán devueltas. 
- En caso de no presentación, las millas serán descontadas en su totalidad.

Haga clic aquí para ver la tabla de redención de millas del Hotel Boutique Serenissima.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel Ariti Grand Hotel Corfu, en la isla de Corfú, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:
1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Las millas que corresponden a cada usuario varían en función de la duración de la estancia, según la siguiente tabla:

En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.

3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el Hotel Ariti Grand Hotel Corfu podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas.
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Ariti Grand Hotel Corfu y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11.Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Ariti Grand Hotel Corfu y después del 30 de agosto de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán.

MILES REDEMPTION ΑΤ ARITI GRAND HOTEL CORFU: 

1. Members who wish to redeem miles at the Thraki Palace in Corfu must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Ariti Grand Hotel Corfu. 
3. For free stays at Ariti Grand Hotel Corfu in Corfu, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 5 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested up to 4 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Ariti Grand Hotel Corfu.

Miles+Bonus colabora con COSMOTE y ofrece a sus usuarios 500 MB gratuitos.

1. Para participar en la oferta, los clientes de COSMOTE que además sean usuarios del programa Miles+Bonus de Aegean Airlines, deberán realizar alguna de las siguientes acciones:
   
   - Renovación de contrato de conexión móvil COSMOTE por 24 meses (la oferta de 500 MB al mes estará activa durante toda la duración del compromiso de permanencia)
   - Nueva activación por 18 o 24 meses de telefonía móvil COSMOTE (la oferta de 500 ΜΒ al mes estará activa durante toda la duración del compromiso de permanencia, es decir, durante 18/24 meses)
   - Nueva activación del programa COSMOTE ONE (500 ΜΒ durante 1 mes)
   - Renovación del saldo de tarjeta o de contrato de tarjeta móvil COSMOTE por un valor igual o superior a 20 € (500 ΜΒ durante 1 mes, hasta 5 veces/mes)
2. Para poder disfrutar de esta oferta, los usuarios deberán enviar al número 1256 un mensaje de texto (SMS) gratuito que contenga la palabra AEGEAN, espacio y su número de tarjeta Miles+Bonus (p.ej., AEGEAN 123456789). Para disfrutar de la oferta, deberán cumplirse los siguientes requisitos:
   
   - Tendrán derecho a participar en la oferta los clientes privados abonados (con contrato o contrato de tarjeta), las conexiones con tarjeta y los clientes profesionales con contrato (split bill y conexiones individuales) que además sean usuarios activos del programa Miles+Bonus y hayan registrado en su cuenta Miles+Bonus al menos un (1) vuelo.
   - In order to register to the COSMOTE – AEGEAN scheme, the customer must register with his personal Miles+Bonus member ID and COSMOTE mobile contract number that belongs to him, only once.
   - In the case of a Family Package, the offer can be offered only to the COMOTE mobile contracts that will register to the COSMOTE - AEGEAN scheme. Each individual contract that belongs to the Family Package, must register to the scheme with the personal Miles+Bonus member ID of the owner of each contract, in order to get the 500MB.
   - The offer will be provided again after the expiration of the initial offering, provided that one of the abovementioned conditions is performed - without the need of registering in the COSMOTE - AEGEAN scheme again. 
   - Quedan excluidos los clientes COSMOTE Home Telephony SIM, COSMOTE Business Telephony SIM, COSMOTE Machine to Machine.
   - Tras el envío con éxito del mensaje de texto SMS, el cliente recibirá un mensaje de texto SMS de confirmación. 
   - Para activar la oferta, el cliente deberá visitar un establecimiento COSMOTE o GERMANOS, o comprar en línea o por teléfono uno de los paquetes indicados anteriormente.
   - Para las nuevas conexiones, las renovaciones de contrato y la activación del programa COSMOTE ONE existe la posibilidad de registro retroactivo en el programa Miles+Bonus – COSMOTE hasta 1 mes después de la fecha de renovación o activación del contrato, mientras que para la renovación del saldo de tarjeta o contrato de tarjeta el registro puede realizarse 1 día después de la renovación del saldo, a partir del 7 de septiembre de 2016, fecha en la que comenzó la colaboración en cuestión.

Condiciones de uso de los 500 MB
Abonados con contrato COSMOTE: 
• La oferta está disponible únicamente para los programas de contrato COSMOTE con uso de datos integrado en el programa
• La oferta se concederá únicamente a los abonados de programas de telefonía móvil COSMOTE cuya conexión no se encuentre bloqueada de forma temporal o no haya sido cancelada.
• Los MB podrán utilizarse únicamente dentro de Grecia.
• El cliente puede consumir los 500 MB en un plazo de 30 días a partir de la fecha de su recepción.
• La oferta no es transferible ni canjeable y no podrá ser sustituida por otras ofertas ni reembolsada en efectivo a ningún precio.
• En la oferta no podrán participar los clientes que hayan declarado que no desean utilizar el servicio de datos en su conexión (abonados NO DATA).
• Los MB gratuitos que recibe el cliente se consumirán de forma independiente y preferente con respecto a los demás paquetes o el uso gratuito integrado en su programa de conexión.
• En el caso de que el beneficiario de la oferta sea cliente de contrato COSMOTE con un paquete de Data Sharing, los MB gratuitos de la oferta serán consumidos únicamente por el beneficiario de la oferta (no podrán ser compartidos en el paquete Data Sharing).
• Si el uso gratuito de la oferta no es consumido antes de la fecha de caducidad del mismo, la oferta será desactivada.
• En el caso de que el cliente proceda con la renovación de su contrato antes de la finalización de su compromiso de permanencia, en el momento de la renovación la oferta inicial será desactivada y se activará la nueva oferta.
• El cliente recibirá un mensaje de texto SMS informativo cuando consuma los MB de la oferta.
• Los MB se activarán en el plazo de 5 días naturales a partir de la adquisición de una de las ofertas anteriores y tras recibir un SMS de confirmación de COSMOTE.
• En el caso de que el cliente realice una nueva activación o renovación de contrato y, al mismo tiempo, active el programa COSMOTE ONE, recibirá únicamente la oferta por la nueva activación o renovación.
• Cuando se produzca transición a un nuevo programa de contrato móvil, la duración de la validez de la oferta se calculará sobre la base de la activación inicial de la oferta realizada por el cliente antes de cambiar de programa.
• La oferta se desactivará automáticamente en el caso de que el cliente que haya recibido la oferta solicite un cambio a un programa de contrato de telefonía móvil que no sea compatible con la oferta.
• La oferta no se mantendrá en caso de transferencia de la conexión. 
• En caso de transferencia de la conexión de una cuenta individual o servicio split bill a una conexión de empresa, la oferta se desactivará.
• El cliente podrá mantenerse informado sobre el saldo de MB gratuitos a través del servicio de «Control de saldos». Se podrá conocer el saldo enviando el mensaje de texto SMS 1 al número 1256, a través de MyCOSMOTE WEB y APP y a través de MY INTERNET.
Abonados con contrato de tarjeta o tarjeta de saldo COSMOTE:
• Para poder recibir la oferta, el cliente deberá renovar su saldo en más de 20 € y hasta 5 veces al mes.
• En el caso de que el cliente disponga de MB gratuitos de más regalos de MB, los MB de los regalos se sumarán y tendrán la fecha de caducidad del regalo que recibiera en última instancia. Los MB de regalo del programa se consumirán de forma independiente con respecto a los MB gratuitos que el cliente pueda tener en su cuenta procedentes de otros servicios y su consumo tendrá preferencia.
• Los MB se activarán en el plazo de 5 días naturales a partir de la renovación del saldo y tras recibir un SMS de confirmación de COSMOTE.
• Los MB gratuitos podrán ser consumidos en el plazo de 30 días a partir de su activación.
• En el caso de que los MB del programa se consumieran antes de la fecha inicial de caducidad del programa y el cliente no disponga de otros MB gratuitos de otro paquete, el coste del uso de datos se regirá por el programa de precios existente en el programa del cliente.
• El cliente será informado de los MB disponibles mediante los mismos canales que existen actualmente para los casos de los paquetes de datos existentes.
• Si un cliente con un programa de contrato de tarjeta se cambia a otro programa de contrato de tarjeta, mientras tenga la oferta en vigor, mantendrá la oferta con la fecha inicial de caducidad.
• Si un cliente de contrato de tarjeta con la oferta en vigor se cambia a un programa de tarjeta de COSMOTE, o viceversa, la oferta se mantendrá.
• En caso de cambio a conexión, la oferta se mantendrá
• La oferta se mantendrá también en caso de creación de un paquete familiar (COSMOTE Mobile Family).

Miles+Bonus colabora con WHAT'S UP STUDENT y ofrece a los usuarios que estén abonados a WHAT'S UP STUDENT 2.000 millas de canje de regalo.

La oferta se dirige a los usuarios del programa Miles+Bonus de AEGEAN AIRLINES que estén abonados a los programas económicos WHAT'S UP STUDENT. Los participantes podrán ganar 2.000 millas de canje en sus cuentas Miles+Bonus, bajo las siguientes condiciones y requisitos: 

1. Tendrán derecho a participar en la oferta las personas físicas que sean: a) abonados o nombrados por un abonado como usuarios de los programas económicos (i) WHAT'S UP STUDENT Mobile Contrato de tarjeta, (ii) WHAT'S UP STUDENT Mobile Internet, (iii) WHAT'S UP STUDENT  b) residentes permanentes y legales en Grecia, c) usuarios activos del programa Miles+Bonus de AEGEAN AIRLINES. Los requisitos anteriores deberán estar vigentes de forma acumulativa durante toda la duración de la oferta, en la persona del abonado o en la persona del usuario, quienquiera que en cada caso participe en la oferta. 
2. Para poder disfrutar de esta oferta, los usuarios deberán enviar al número 1256 un mensaje de texto (SMS) gratuito que contenga la palabra STUDENT, espacio y su número de tarjeta Miles+Bonus (p.ej., STUDENT 123456789). 
3. Los usuarios podrán anotar las millas en sus cuentas siempre que estén registrados con éxito en el programa WHAT'S UP STUDENT - AEGEAN Miles+Bonus.
4. Las millas que se anoten participantes serán millas de canje y no serán millas de mejora.
5. Para que los usuarios reciban sus millas, es obligatorio que sean usuarios activos de Miles+Bonus y que los datos de su conexión en WHAT'S UP STUDENT coincidan exactamente con los de sus cuentas Miles+Bonus.
6. Si los participantes no disponen de una cuenta Miles+Bonus, para poder disfrutar de la oferta y ganar sus millas, deberán crear una cuenta Miles+Bonus antes de su inscripción en el programa WHAT'S UP STUDENT - AEGEAN Miles+Bonus, de conformidad con lo que se indica en la página www.aegeanair.com/milesandbonus. 
7. La exactitud y corrección de los datos presentados serán responsabilidad exclusiva de los participantes. 
8. Las millas son personales e intransferibles.
9. Las millas no podrán venderse ni canjearse por dinero efectivo.
10. Las millas serán anotadas en las cuentas de los participantes en un plazo de 3 semanas a partir del registro con éxito en la oferta WHAT'S UP STUDENT - AEGEAN Miles+Bonus.
11. La inscripción en la oferta WHAT'S UP STUDENT - AEGEAN Miles+Bonus utilizando los privilegios de Miles+Bonus requiere e implica la aceptación absoluta de las condiciones anteriores. 

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel ST GEORGE LYCABETTUS, en Atenas, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el hotel ST GEORGE LYCABETTUS podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del Programa de conformidad con las disposiciones de las Condiciones Generales, todas las Millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel ST GEORGE LYCABETTUS y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel ST GEORGE LYCABETTUS y después del 23 de septiembre de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán. 

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL ST GEORGE LYCABETTUS: 

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel St George Lycabettus, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel ST GEORGE LYCABETTUS. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las Millas correspondientes serán deducidas de la Cuenta del Usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El Usuario podrá ceder el derecho de canjear las millas de su Cuenta a cualquier tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  

Para reservas entre 01.01 y 16.04 y entre 1.11 y 31.12:
Si la cancelación se solicita durante las 24 horas previas a la fecha de llegada al hotel, se cobrará en concepto de tasa de cancelación el equivalente a una noche de estancia con impuestos incluidos.  

Para reservas entre 17.04 y 31.10:
Si la cancelación se solicita durante las 72 horas previas a la fecha de llegada al hotel, se cobrará en concepto de tasa de cancelación el equivalente a una noche de estancia con impuestos incluidos.  

En caso de no presentación, se cobrará en concepto de tasa de cancelación el equivalente a una noche de estancia con impuestos incluidos. 

Haga clic aquí para ver la tabla de redención de millas del Hotel ST GEORGE LYCABETTUS.

Los usuarios del programa pueden acumular millas por sus estancias en el hotel RODOS PARK SUITES & SPA, en Rodas, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL RODOS PARK SUITES & SPA:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el hotel RODOS PARK SUITES & SPA podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas.  
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel RODOS PARK SUITES & SPA y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel RODOS PARK SUITES & SPA y después del 31/03/2017, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán. 

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL RODOS PARK SUITES & SPA: 

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Rodos Park Suites & Spa, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel RODOS PARK SUITES & SPA.
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona. 
   • La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  
   • Si la cancelación se solicita hasta 2 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
   • Si la cancelación se solicita durante los 2 días previos a la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
   • Si se solicita un cambio en la reserva durante los 2 días previos a la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
   • En caso de no presentación, las millas serán descontadas en su totalidad.

Haga clic aquí para consultar la tabla de canje del hotel RODOS PARK SUITES & SPA

Los usuarios del programa pueden acumular millas por sus estancias en el hotel BEST WESTERN PLAZA, en Rodas, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL BEST WESTERN PLAZA:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el hotel BEST WESTERN PLAZA podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. Los usuarios que además sean usuarios del programa Best Western Reward podrán acumular las millas/puntos solamente en una de sus dos tarjetas.
9. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
10. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel BEST WESTERN PLAZA y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
11. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
12. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel BEST WESTERN PLAZA y después del 10 de noviembre de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/ask ) de la confirmación de la reserva; de otro modo, las millas se perderán. 

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL BEST WESTERN PLAZA: 

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Best Western Plaza, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel BEST WESTERN PLAZA. 
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta.
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:
   
   •  En caso de cancelación o no presentación, el 50% de las millas utilizadas en el canje no serán reembolsables.

Haga clic aquí para consultar la tabla de canje del hotel BEST WESTERN PLAZA.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel Aristi Mountain Resort & Villas, en Zagori, Ioannina (Aristi), al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL ARISTI MOUNTAIN RESORT & VILLAS:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. La cantidad de millas que corresponde a cada usuario equivaldrá al doble del coste de la estancia confirmada tras su conclusión por el usuario (2 millas de canje por cada 1 euro gastado). En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en el hotel Aristi Mountain Resort & Villas podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Aristi Mountain Resort & Villas y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Aristi Mountain Resort & Villas y después del 16 de diciembre de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/askapp/ask) de la confirmación de la reserva; de otro modo, las millas se perderán. 

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL ARISTI MOUNTAIN RESORT & VILLAS: 

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Aristi Mountain Resort & Villas, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel Aristi Mountain Resort & Villas. 
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad).
6. El usuario podrá ceder el derecho de canjear las millas de su cuenta a cualquier tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  

- Si la cancelación se solicita hasta 14 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 7 días previos a la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
- En caso de no presentación, el 100% de las millas utilizadas en el canje no serán reembolsables. 

Haga clic aquí para ver la tabla de redención de millas del Hotel Aristi Mountain Resort & Villas.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel Epirus Palace, en Ioannina, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL EPIRUS PALACE:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el Hotel Epirus Palace podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Epirus Palace y sus datos serán registrados en el sistema del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Epirus Palace y después del 16 de diciembre de 2016, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines.custhelp.com/app/askapp/ask) de la confirmación de la reserva; de otro modo, las millas se perderán. 
    
     

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL EPIRUS PALACE: 

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Epirus Palace, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel Epirus Palace.
3. Para que el usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario podrá ceder el derecho de canjear las millas de su cuenta a cualquier tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  

- Si la cancelación se solicita hasta 14 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 7 días previos a la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
- Si la cancelación se solicita durante los 3 días previos a la fecha de llegada al hotel, el 100% de las millas descontadas para el canje no serán devueltas.
- En caso de no presentación, el 100% de las millas utilizadas en el canje no serán reembolsables.

Haga clic aquí para ver la tabla de redención de millas del Hotel Epirus Palace.

Los usuarios del Programa pueden acumular millas por sus estancias en el hotel Imaret en Kavala, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

As of 1 November 2023, Imaret hotel in Kavala, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay.
Miles+Bonus members may claim miles until the 1st of November 2024 for stays up until the 1st of November 2023.


ACUMULACIÓN DE MILLAS EN EL HOTEL IMARET:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. La cantidad de millas que corresponde a cada usuario equivaldrá al doble del coste de la compra confirmada tras su conclusión por el usuario (2 millas de canje por cada 1 euro de compra). En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta.
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.»
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero.
5. Las millas correspondientes a las estancias en el hotel Imaret podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación.
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del Programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel Imaret y sus datos serán registrados en los sistemas del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel Imaret, y después del 15 de febrero de 2017, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines-gr.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán. 

CANJE DE MILLAS POR ESTANCIAS EN EL HOTEL IMARET: 

1. Para que sea posible la redención de millas por estancias gratuitas en el hotel Imaret es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del hotel Imaret. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El Usuario podrá ceder el derecho de canjear las millas de su Cuenta a cualquier tercera persona. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 
   
   For reservations from October to March
   - If the cancellation is requested up to 3 days from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested less than 3 the 50% of the miles used for the redemption shall be charged.  
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, the 100% of the miles used for the redemption shall be charged
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    
   
   For reservations from April to September
   
   - If the cancellation is requested up to 7 days from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested less than 7 the 50% of the miles used for the redemption shall be charged.  
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, the 100% of the miles used for the redemption shall be charged
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Haga clic aquí para consultar las tablas de canje del hotel Imaret.

Los usuarios del programa pueden acumular millas por sus estancias en el hotel Egnatia en Kavala, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL EGNATIA:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el hotel Egnatia podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel Egnatia y sus datos serán registrados en los sistemas del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel Egnatia, y después del 15 de febrero de 2017, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines-gr.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán. 

CANJE DE MILLAS POR ESTANCIAS EN EL HOTEL EGNATIA: 

1. Para que sea posible la redención de millas por estancias gratuitas en el hotel Egnatia es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del hotel Egnatia. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El Usuario podrá ceder el derecho de canjear las millas de su Cuenta a cualquier tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  

- Si la cancelación se solicita hasta 7 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 6 días previos a la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
- En caso de no presentación, el 100% de las millas utilizadas en el canje no serán reembolsables.

Haga clic aquí para consultar las tablas de canje del hotel Egnatia.

Los usuarios del programa pueden acumular millas por sus estancias en el Ramada Plaza Thraki en Alexandroupolis, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

Note: As of the 2nd of May 2024, the Hotel Ramada Plaza by Wyndham Thraki exit the Miles+Bonus program. Miles+Bonus members will be allowed to claim miles until the 1st of May 2025 for stays up until the 1st of May 2024.

ACUMULACIÓN DE MILLAS EN EL HOTEL RAMADA PLAZA THRAKI:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa.
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el hotel Ramada Plaza Thraki podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio.
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel Thraki Palace y sus datos serán registrados en los sistemas del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir.
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el hotel Ramada Plaza Thraki, y después del 22 de febrero de 2017, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines-gr.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán.

CANJE DE MILLAS POR ESTANCIAS EN EL HOTEL RAMADA PLAZA THRAKI: 

1. Para que sea posible la redención de millas por estancias gratuitas en el hotel Ramada Plaza Thraki es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del hotel Ramada Plaza Thraki. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El Usuario podrá ceder el derecho de canjear las millas de su Cuenta a cualquier tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:  

- Si la cancelación se solicita hasta 10 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita entre 3 y 10 días antes de la fecha de llegada al hotel, el 50% de las millas descontadas para el canje no serán devueltas.
- Si la cancelación se solicita durante los 3 días previos a la fecha de llegada al hotel, el 100% de las millas descontadas para el canje no serán devueltas.
- En caso de no presentación, el 100% de las millas utilizadas en el canje no serán reembolsables.

Haga clic aquí para consultar las tablas de canje del hotel Ramada Plaza Thraki.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel Mediterranean, en Rodas, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL MEDITERRANEAN:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el Hotel  Mediterranean podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del programa deberán mostrar su tarjeta Miles+Bonus a su llegada al Hotel Mediterranean y sus datos serán registrados en los sistemas del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel Mediterranean, y después del 31 de marzo de 2017, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines-gr.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán.

CANJE DE MILLAS POR ESTANCIAS EN EL HOTEL MEDITERRANEAN: 

1. Para que sea posible la redención de millas por estancias gratuitas en el Hotel Mediterranean, es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del Hotel MEDITERRANEAN. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:

Para reservas entre 01/01 y 31/03 y entre 1/11 y 31/12:
- Si la cancelación se solicita hasta 24 horas antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante las 24 horas previas a la fecha de llegada al hotel, las millas descontadas para el canje no serán devueltas.

Para reservas entre 01/04 y 30/06 y entre 01/09 y 31/10:
- Si la cancelación se solicita hasta 3 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 3 días previos a la fecha de llegada al hotel, las millas descontadas para el canje no serán devueltas.

Para reservas entre 01/07 y 31/08:
- Si la cancelación se solicita hasta 7 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 7 días previos a la fecha de llegada al hotel, las millas descontadas para el canje no serán devueltas.

Haga clic aquí para ver la tabla de redención de millas del Hotel Mediterranean.

Los usuarios del Programa pueden acumular millas por sus estancias en el Hotel RODOS PALACE, en Rodas, al mostrar su tarjeta personal Miles+Bonus. Para que se produzca el abono de las correspondientes millas en la cuenta del usuario, debe haberse completado la estancia.

ACUMULACIÓN DE MILLAS EN EL HOTEL RODOS PALACE:

1. Para que las millas sean anotadas en una cuenta, la correspondiente reserva debe haber sido realizada por el propio usuario y el usuario debe disponer de una cuenta Miles+Bonus activa. 
2. Por cada día de estancia, los usuarios acumulan 250 millas. En caso de no presentación (non-show) del usuario sin notificación previa, no se anotarán millas en la cuenta. 
3. Las millas serán millas de canje únicamente (Award Miles) según se definen en el capítulo 3 «MILLAS / CATEGORÍAS etc.» 
4. Las millas serán anotadas únicamente en la cuenta del usuario que ha disfrutado de la estancia, y siempre que los datos (nombre y apellidos) del usuario y los de la persona que ha realizado la reserva sean idénticos, y serán anotadas a más tardar cinco (5) semanas después de la conclusión de la estancia (fecha de salida del hotel). Todos los usuarios podrán consultar las millas que han acumulado a través de la sección de Gestión de la cuenta Miles+Bonus en línea, en la página www.aegeanair.com  o llamando al 801 11 20000 desde teléfono fijo o al +30 210 6261000 desde teléfono móvil o el extranjero. 
5. Las millas correspondientes a las estancias en el hotel RODOS PALACE podrán ser anotadas en una única cuenta de usuario y en una única anotación por operación. 
6. Las millas no tienen valor comercial y no podrán ser canjeadas por dinero. Toda cesión (venta, intercambio, etc.) de millas u ofertas será considerada nula de oficio. 
7. Los usuarios no acumularán millas en caso de: a) Precios de grupos (congresos, exposiciones, incentivos, excursiones organizadas, etc.), b) Precios especiales de tripulaciones sujetos a acuerdos, c) Estancias gratuitas. 
8. En caso de cancelación del programa de conformidad con las disposiciones de las Condiciones Generales, todas las millas que hayan sido acumuladas serán anuladas de forma automática y no podrán ser redimidas por ofertas. 
9. Todos los clientes usuarios del programa deberán mostrar su tarjeta Miles+Bonus a su llegada al hotel RODOS PALACE y sus datos serán registrados en los sistemas del hotel para que las correspondientes millas puedan ser anotadas de forma automática en la cuenta del usuario. El usuario deberá guardar la confirmación de la reserva o cualquier otro documento justificativo hasta que las correspondientes millas aparezcan en su cuenta. Aegean Airlines podrá a su discreción determinar si el documento presentado por el usuario constituye evidencia suficiente para la anotación de millas. 
10. Aegean Airlines no asumirá ninguna responsabilidad por la calidad de los servicios prestados, la disponibilidad o cualquier otro problema que pueda surgir. 
11. Solo se aceptarán las solicitudes de recuperación de millas que sean presentadas dentro de un plazo de 12 meses desde la estancia en el Hotel RODOS PALACE, y  después del 31 de marzo de 2017, fecha en la que comenzó la colaboración en cuestión, con el envío a Aegean Airlines (mediante correo electrónico a https://aegeanairlines-gr.custhelp.com/app/ask) de la confirmación de la reserva; de otro modo, las millas se perderán. 

REDENCIÓN DE MILLAS POR ESTANCIAS EN EL HOTEL RODOS PALACE: 

1. Para que sea posible la redención de millas por estancias gratuitas en el hotel RODOS PALACE es imprescindible que el usuario disponga de una cuenta Miles+Bonus activa. 
2. Los usuarios deberán disponer de un número suficiente de millas de canje en su cuenta, según sean necesarias para su redención por estancias gratuitas en las habitaciones del hotel RODOS PALACE. 
3. Para que el Usuario pueda disfrutar de una estancia gratuita a cambio de millas, deberá presentar una solicitud de canje en línea desde su cuenta Miles+Bonus, al menos 2 días laborables antes de la fecha deseada para la estancia. A continuación, el hotel le informará si su solicitud ha sido aceptada o rechazada. En caso de aceptación de la solicitud, las correspondientes millas serán descontadas automáticamente de su cuenta. 
4. Los datos personales de contacto del usuario serán notificados al hotel colaborador para que gestione la solicitud. 
5. Las millas correspondientes serán deducidas de la cuenta del usuario en el momento en el que realice la reserva con redención de millas (una vez comprobada la disponibilidad). 
6. El usuario no podrá ceder el derecho de canjear las millas de su cuenta a ninguna tercera persona. 
7. La cancelación de una reserva tras haber completado el procedimiento de redención de millas conllevará lo siguiente:

Para reservas entre 07/05 y 15/06 y entre 26/09 y 28/10:
- Si la cancelación se solicita hasta 2 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 2 días previos a la fecha de llegada al hotel, las millas descontadas para el canje no serán devueltas.

Para reservas entre 16/06 y 20/07 y entre 25/08 y 25/09:
- Si la cancelación se solicita hasta 3 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 3 días previos a la fecha de llegada al hotel, las millas descontadas para el canje no serán devueltas.

Para reservas entre 21.07 y 24.08:
- Si la cancelación se solicita hasta 7 días antes de la fecha de llegada al hotel, las millas descontadas serán anotadas de nuevo en su totalidad en la cuenta del usuario.
- Si la cancelación se solicita durante los 7 días previos a la fecha de llegada al hotel, las millas descontadas para el canje no serán devueltas.

Haga clic aquí para ver la tabla de redención de millas del Hotel RODOS PALACE.

Program members may collect miles via dinning at Brothers in Law restaurants in Thessaloniki by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Brothers in Law restaurants in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from April 07, 2017 (when the Brothers in Law restaurants in Thessaloniki partnership was initiated, by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Brothers in Law restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Brothers in Law restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at MAYOR HOTELS & RESORTS in Corfu by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MAYOR HOTELS & RESORTS comprise the following units: Capo Di Corfu, Mayor Pelekas Monastery, Mayor La Grotta Verde and Mayor Mon Repos Palace.

MILES ACCRUAL ΑΤ MAYOR HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables here.
3. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from MAYOR HOTELS & RESORTS reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
12. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the Aegean - MAYOR HOTELS & RESORTS partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MAYOR HOTELS & RESORTS: 

1. Members who wish to redeem miles at MAYOR HOTELS & RESORTS in Corfu must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAYOR HOTELS & RESORTS.
3. For free stays at MAYOR HOTELS & RESORTS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   • If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at MAYOR HOTELS & RESORTS.

Program members may collect miles via staying at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SIORRA VITTORIA BOUTIQUE HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
   Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the Aegean - SIORRA VITTORIA BOUTIQUE HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL: 

1. Members who wish to redeem miles at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SIORRA VITTORIA BOUTIQUE HOTEL.
3. For free stays at SIORRA VITTORIA BOUTIQUE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested within 14 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at SIORRA VITTORIA BOUTIQUE HOTEL.

Program members may collect or redeem miles via purchasing bathing care services from Polis Hammam - Polis Loutron by displaying their Miles+Bonus card.

Avliton 6-8, 10554 Psirri, Athens
43 Filonos str., 185 31, Piraeus
40 A Konstantinou Karamanli St. 55132, Agios Ioannis Kalamaria, Thessaloniki
Monastiriou 16,(1st floor of Capsis Hotel), 54629, Thessaloniki

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding transaction must have been carried out by the Member himself, the purchase of the service must concern exclusively the member himself and the Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases of services (excluding packages and offers) completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who made the transaction and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from every purchase of service at Polis Hammam - Polis Loutron may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Member ID prior to the transaction at Polis Hammam - Polis Loutron. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the services or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the transaction, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON POLIS HAMMAM - POLIS LOUTRON:

1. Members who wish to redeem miles at Polis Hammam - Polis Loutron stores for free services purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for beauty services at Polis Hammam - Polis Loutron stores, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at ELENA HOTEL in Mykonos by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ELENA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ELENA HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 21st, 2017 (when the Aegean - ELENA HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ELENA HOTEL: 

1. Members who wish to redeem miles at ELENA HOTEL in Mykonos must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ELENA HOTEL. 
3. For free stays at ELENA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

For reservations from 01.01 to 30.06 &  from 20.09 to 31.12:
• If the cancellation is requested up to 10 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 10-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

For reservations from 01.07 to 19.09:
• If the cancellation is requested up to 20 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 20-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
•If the cancellation is requested within 1 day from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at ELENA HOTEL.

Program members may collect miles via purchasing products from GOFAS Jewelry by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

GOFAS Jewelry comprises the following units: 

GREECE
GOFAS (Athens, Stadiou 3)
GOFAS (Matogianni 43)
GOFAS (Thessaloniki, Aristotelous 49)
GOFAS (Athens International Airport, Intra Schengen area Β)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Offers, discounts and tax free purchases are excluded from mileage accrual.
5. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at GOFAS stores may be credited in a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from October 26, 2017 (when the Aegean- GOFAS stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON GOFAS JEWELRY STORES:

1. Members who wish to redeem miles at GOFAS stores for free purchasing products, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at GOFAS stores, at their whole retail price or part of it.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing meals from ESTRELLA street food stops by displaying their Miles+Bonus card. 

ESTRELLA comprises the following units: 

GREECE
Thessaloniki, Pavlou Mela 48 
Athens,Romvis 24Α Syntagma
Chania, Akti Miaouli 20 
CYPRUS
Limassol, Maximos Plaza, Georgiou Griva & Makarios III Avenue (close to Agios Nicolaos roundabout)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at ESTRELLA spots may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the meals, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 22nd, 2018 (when the Aegean- Estrella stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ESTRELLA SPOTS:

1. Members who wish to redeem miles at ESTRELLA spots for free meals purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for meals at ESTRELLA spots, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at MAKEDONIA PALACE hotel in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ MAKEDONIA PALACE:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from MAKEDONIA PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 5th, 2017 (when the Aegean - MAKEDONIA PALACE partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ MAKEDONIA PALACE:

1. Members who wish to redeem miles at MAKEDONIA PALACE in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAKEDONIA PALACE hotel.
3. For free stays at MAKEDONIA PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If the cancellation is requested up to 1 day prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at MAKEDONIA PALACE.

Program members may collect miles via staying at PORTO PALACE HOTEL in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PORTO PALACE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PORTO PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 15th, 2018(when the Aegean - PORTO PALACE HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ PORTO PALACE HOTEL: 

1. Members who wish to redeem miles at PORTO PALACE HOTEL in Thessaloniki must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PORTO PALACE HOTEL. 
3. For free stays at PORTO PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested between 10-5 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 4 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at PORTO PALACE HOTEL

Program members may collect miles via dinning at Cin Cin cocktail bar in Thessaloniki by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Cin Cin cocktail bar in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22ndJanuary, 2018(when the Aegean Cin Cin cocktail bar in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Cin Cin cocktail bar for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Cin Cin cocktail bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via dinning at Allegro lounge bar restaurant in Thessaloniki by displaying their Miles+Bonus card. 

As of the 23nd of February 2024, Allegro restaurant in Thessaloniki, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn and redeem miles for meals and drinks in the restaurant. Miles+Bonus members will be able to claim miles until the 22nd of February 2025, for meals and drinks taken until the 23nd of February 2024.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Allegro lounge bar restaurant in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22nd January, 2018(when the Aegean- Allegro lounge bar restaurant in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Allegro lounge bar restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Allegro lounge bar restaurant at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Miles+Bonus members may convert Heathrow Points earned from any Heathrow Rewards transaction to Miles+Bonus award miles.

CONVERSION OF HEATHROW POINTS TO MILES:

1. Heathrow Rewards Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Heathrow Rewards program, will have the opportunity to convert his/her Heathrow Points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 250 points = 250 miles 
2. The Convert Heathrow Rewards points could be in multiples of 250 Miles+Bonus award miles. Minimum conversion is 250 points with no maximum limit.
3. To convert Heathrow Rewards Points to Miles+Bonus award miles, members should visit https://rewards.heathrow.com/web/lhr/enjoy-rewards 
4. Heathrow points are collected as per Heathrow Rewards rules. For information about Heathrow Rewards collect points visit https://rewards.heathrow.com/web/lhr/collect-points 
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Heathrow Rewards Account and Miles+Bonus Account must be in an active status. 
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.". 
7. Miles are credited solely in the Account of the Member who requested the conversion, provided that Heathrow Member’s data match exactly Miles+Bonus Member’s data, and are attributed within 15 days after the conversion request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad). 
8. The respective Miles from Heathrow Points conversion may be credited in a single Account and only once per transaction. 
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers. 
11. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise. 
12. Any conversion should be requested from the 17th April 2018 (when the Aegean- Heathrow Rewards partnership was initiated).

Program members may collect miles via staying at Sunrise Resort Hotel in Molyvos, Mytilene by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SUNRISE RESORT HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SUNRISE RESORT HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from May the 14th, 2018 (when the Aegean SUNRISE RESORT HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ SUNRISE RESORT HOTEL: 

1. Members who wish to redeem miles at the SUNRISE RESORT HOTEL in Molyvos, Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SUNRISE RESORT HOTEL.
3. For free stays at SUNRISE RESORT HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 50% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Sunrise Resort Hotel.

Program members may collect miles via purchasing entrance tickets and products from the shop of "The World of Ouzo" museum in Mytilene by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the
   Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at "The World of Ouzo" museum may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 14th May, 2018 (when the Aegean- "The World of Ouzo" museum in Mytilene partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ΤΗΕ WORLD OF OUZO MUSEUM:

1. Members who wish to redeem miles at "The World of Ouzo" museum in Mytilene for free purchasing products and entrance tickets, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products and entrance tickets at "The World of Ouzo" museum in Mytilene, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Ηeliotopos in Imerovigli, Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ HELIOTOPOS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Heliotopos Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the Aegean – Heliotopos Hotel partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ HELIΟTOPOS HOTEL: 

1. Members who wish to redeem miles at Heliotopos Hotel in Imerovigli Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Heliotopos Hotel.
3. For free stays at Heliotopos Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Heliotopos Hotel.

Program members may collect miles via staying Myconian Collection Hotels & Resorts,  by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. Myconian Collection Hotels & Resorts comprise the following units: 

Myconian Royal, Myconian Imperial, Myconian Villas, Myconian Avaton, Myconian Utopia, Myconian Kyma, Myconian Korali, Myconian Naia, Myconian Ambassador

MILES ACCRUAL ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice. 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Myconian Collection Hotels & Resorts reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 21st May, 2018 (when the Aegean – Myconian Collection Hotels & Resorts partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS: 

1. Members who wish to redeem miles at Myconian Collection Hotels & Resorts must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Myconian Collection Hotels & Resorts. 
3. For free stays at Myconain Collection Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotels will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

Myconian Avaton, Myconian Utopia, Myconian Villas 

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Ambassador

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Kyma, Myconian Naia, Myconian Korali

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Imperial & Myconian Royal

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Click here to see the redemption table at Myconian Collection Hotels & Resorts.

Program members may collect miles via staying at Astra Suites in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ASTRA SUITES:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Astra Suites reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN - Astra Suites partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ASTRA SUITES: 

1. Members who wish to redeem miles at Astra Suites in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Astra Suites. 
3. For free stays at Astra Suites, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• If the cancellation is requested less than 21 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be charged.
• If the cancellation is requested less than 7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Astra Suites.

Program members may collect miles via dinning at Black Rock restaurant in Oia, Santorini by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Black Rock in Oia, Santorini may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
   The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
10. The AEGEAN - Black Rock restaurant partnership was initiated on the 15th June, 2018.

MILES REDEMPTION:

1. Members who wish to redeem miles at Black Rock restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Black Rock restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via staying at Rocabella Santorini Hotel & Spa in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ROCABELLA SANTORINI HOTEL & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Rocabella Santorini Hotel & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise and comes into Rocabella Santorini Hotel & Spa's exclusive sphere of influence.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN – Rocabella Hotel partnership was initiated), by fill in the contact formhttps://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ROCABELLA HOTEL: 

1. Members who wish to redeem miles at Rocabella Santorini Hotel & Spa in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Rocabella Santorini Hotel & Spa. 
3. For free stays at Rocabella Santorini Hotel & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Rocabella Santorini Hotel & Spa.

MILES ACCRUAL ΑΤ SANTORINI SECRET SUITES & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Santorini Secret Suites & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June the 15th 2018 (when the Aegean Santorini Secret Suites & Spa partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ SANTORINI SECRET SUITES & SPA:

1. Members who wish to redeem miles at Santorini Secret Suites & Spa in Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Santorini Secret Suites & Spa.
3. For free stays at Santorini Secret Suites & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 8-20 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested between 0-7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Santorini Secret Suites Spa.

Program members may collect miles via dinning at The Wine Bar bar-resto in Imerovigli, Santorini by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of dinning completed by the Member (1€ = 3 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at The Wine Bar may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.
11. The Aegean - The Wine Bar restaurant partnership was initiated on the 15th June, 2018.

MILES REDEMPTION:

1. Members who wish to redeem miles at The Wine Bar, bar-resto for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at The Wine Bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via using services (semi-private tours with wine tasting and food pairing, private tours, tailor made tours, transfer)  at "Blue Shades of Greece" in Santorini by displaying their Miles+Bonus card. It shall be made clear that the services must be successfully completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of services completed by the Member (1€ = 3 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles services purchase at Blue Shades of Greece may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON BLUE SHADES OF GREECE:

1. Members who wish to redeem miles at Blue Shades of Greece for free services purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Blue Shades of Greece, at their whole retail price.
3. The free service through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card. 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via wine tasting or purchasing products from Vassaltis Vineyards in Santorini by displaying their Miles+Bonus card. It shall be made clear that the wine tasting or the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. No miles will be earned at delivery costs.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from wine tasting or product purchase at Vassaltis Vineyards may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 15th, 2018 (when the Aegean Vassaltis Vineyards partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON VASSALTIS VINEYARDS:

1. Members who wish to redeem miles at Vassaltis Vineyards for free wine tasting or product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Vassaltis Vineyards, at their whole retail price.
3. The free meal/wine tasting or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned

Program members may collect miles via dinning at Balthazar bar restaurant in Athens by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Balthazar bar restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 2nd of July, 2018 (when the Aegean- Balthazar partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Balthazar bar restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Balthazar bar restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing products from mastihashop stores by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 10 times the cost of purchases completed by the Member (1€ = 10 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at mastihashop stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 21st October, 2018 (when the Aegean- mastihashop stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. Discount packages and offers are excluded from mileage accrual.

MILES REDEMPTION ON MASTIHASHOP STORES:

1. Members who wish to redeem miles at mastihashop stores for free purchasing products and consumptions, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at mastihashop stores, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Miles+Bonus members can earn 500 to 10,000 award miles per night on all bookings made through the Rocketmiles platform. It shall be made clear that the mileage accrual will occur only after the member’s hotel stay is completed. No Miles will be registered in case of a non-show reservation or a cancellation.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account  the corresponding hotel reservation must have been made by the Member whose Miles+Bonus Account must be in an active status.
2. Miles are accrued only under the condition that  the corresponding hotel reservation was made via rocketmiles.com. 
3. The Miles that can be gained are calculated from 500 to 10,000 per night stay. If a Member stays fewer nights than those confirmed in his/her booking itinerary, the miles will not be credited to the Member’s account.
4. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in the Account of the Member who actually stayed at the hotel and are credited not later than two (2) weeks after the check-out date, and provided that the Member’s data match with the hotel customer’s as cited in the reservation.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her frequent flyer number when making the hotel reservation. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries,  hotel receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the conditions of stay, any cancellation, unavailability or other problems that may arise through the rocketmiles.com reservation system or due to failure of the hotel in question to provide accommodation.
11. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the hotel reservation miles by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/ask;. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within twelve (12) months following the hotel stay (check-out date), commencing from November the 28th 2018 (when the AEGEAN - Rocketmiles partnership was initiated), otherwise they will be lost.
12. As of 1st of April 2025, Rocketmiles, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn miles per night stay. Miles+Bonus members will be allowed to claim miles until the 31st of March of 2026 for stays up until the 31st of March of 2025.

Program members may collect miles via purchasing from Marks & Spencer Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Marks & Spencer Stores.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as triple times the cost of purchases completed by the Member (3 Award Miles for each whole euro of purchase, for instance 3 Miles are gained for a purchase of €1,99). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Marks & Spencer Stores may be credited in a unique Account and only once per transaction
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON MARKS & SPENCER STORES:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Marks & Spencer Stores, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.cellier.gr online shop. In addition, members may collect miles via purchasing from Cellier store by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.cellier.gr.

Cellier comprises the following units:

• Kriezotou 1d, Syntagma
• Kifissias Avenue 369, Kifissia
• Syngrou Avenue 96, Athens
• Syngrou Avenue 320, Kallithea
• Kifissias Avenue 156, Neo Psychiko

MILES ACCRUAL AT CELLEIR ONLINE SHOP AND CELLIER STORES:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as four times the cost of purchases completed by the Member (1€ = 4 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member's data match the buyer's, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
5. The respective Miles from purchases at the Cellier online shop and Cellier Stores may be credited in a unique Account and only once per transaction. 
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
7. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
8. The Miles+Bonus card number and PIN should be inputted to the online order form at www.cellier.gr for mile accrual. If the transaction is realized on the Cellier premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
11. The cost of delivering as well as the products on discount are excluded from mileage accrual. 

MILES REDEMPTION ON CELLIER ONLINE SHOP AND CELLIER STORE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.cellier.gr. 
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Cellier online shop or Cellier Stores, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of delivering is excluded from miles redemption.

Program members may collect miles via purchasing products from YellowKorner Stores in Athens by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

YellowKorner comprises the following units: 

YellowKorner, 15 Agias Eirinis Str, 10551 Athens 
YellowKorner, Golden Hall 37A Kifisias Avenue, Neratziotisa, 15123 Athens

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from product purchase at YellowKorner stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from March 21st, 2019 (when the Aegean-YellowKorner partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON YELLOWKORNER:

1. Members who wish to redeem miles at YellowKorner for free product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at YellowKorner stores, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. The Member is allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.voyager-shop.eu/en/ online shop. In addition, members may collect miles via purchasing from Voyager Store, address.  25th March 1 & Paradromos Leof. Vouliagmenis Argiroupoli 16452, Athens, by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from www.voyager-shop.eu/en/.
 
MILES ACCRUAL VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
3. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from purchases at the Voyager online shop and the physical Voyager-Shop may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.voyager-shop.eu/el/ for mile accrual.
7. If the transaction is realized on the Voyager premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 2nd, 2019 (when the AEGEAN-Voyager online shop and the physical Voyager-Shop partnership were initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. 

MILES REDEMPTION ON VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.voyager-shop.eu/el/. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Voyager online shop or the physical Voyager-Shop at their whole retail price or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is allowed to transfer the right to redeem miles to any third party. 
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 

Program members may collect miles via staying at Perianth Hotel in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PERIANTH HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PERIANTH hotel reservations may be credited in a single Account and only once per transaction.
   Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
   Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
   Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 15th May 2019  (when the Aegean - PERIANTH hotel partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ PERIANTH HOTEL: 

1. Members who wish to redeem miles at PERIANTH HOTEL in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PERIANTH hotel. 
3. For free stays at PERIANTH hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 3 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Perianth Hotel.

Program members may collect miles via staying at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 11th June 2019 (when the Aegean - "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' partnership were initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. Members who wish to redeem miles at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''. 
3. For free stays at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'', members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''.

CONVERSION OF ALL - REWARD POINTS TO MILES+BONUS MILES

1. Program members may convert points earned from any Accor to Miles+Bonus award miles. 
2. Reward points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 2000 Reward points = 1000 Miles+Bonus miles.
   - 2 Reward points = 1 Miles+Bonus mile for members who join ALL - Accor Live Limitless through this link : https://www.accorhotels.com/fr/leclub/partners/landingpage.shtml?partnerName=miles+bonus. ALL - Accor Live Limitless members may also convert automatically their Reward points into Miles+Bonus miles by selecting the Miles+Bonus programme as his/her preferred loyalty programme, ahead of the first stay.
3. To convert points to Miles+Bonus award miles, members should visit www.all.accor.com/gb/leclub
4. Points are earned as per ALL - Accor Live Limitless rules. For information about points accrual visit www.all.accor.com/gb/leclub
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless Account and Miles+Bonus Account must be in an active status.The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that ALL - Accor Live Limitless Member’s data match exactly Miles+Bonus Member’s data, and are attributed within six (6) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. It is clarified that any conversion points to miles conversion should be requested from the 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
12. Once the conversion of ALL - Accor Live Limitless points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus  programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall post a retroclaim on www.all.accor.com/gb/leclub

CONVERSION OF MILES+BONUS MILES TO ALL - REWARD POINTS

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to Reward points. 
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
- 2.000 Miles+Bonus miles = 500 Reward points.
4. To convert your Miles+Bonus miles to Reward points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to Reward points and submit a conversion request.
5. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
6. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless and Miles+Bonus Account must be in an active status.
7. It is clarified that any conversion points to miles conversion should be requested from 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
8. Once the conversion of Miles=Bonus miles into Reward points is fully completed, if the Reward points are not credited on the ALL-Accor Live Limitless account within sex (6) weeks after the conversion request, the ALL - Accor Live Limitless member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Program members may collect miles via their purchases from www.coffeeisland.gr, or My Coffee Island APP in Greece and from www.coffeeisland.com.cy or My Coffee Island App in Cyprus. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.coffeeisland.gr, or My Coffee Island app in Greece and from www.coffeeisland .com.cy as well as from My Coffee Island App in Cyprus. Miles accrual and redemption can take place for all online purchases either for delivery or takeaway. Miles accrual and redemption are excluded for direct purchases via Coffee Island physical stores.

MILES ACCRUAL AT COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. The Miles that can be gained are calculated as double the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
3. Miles are credited in the Account of the Member who made the purchase, and they are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from online purchases at Coffee Island may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
7. In order that the Members can collect Miles via online purchases, they should connect their Miles+Bonus account with their Coffee Island account, and enter their Miles+Bonus member ID and PIN in the respective form www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland .com.cy or My Coffee Island APP in Cyprus.
8. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. The retroactive credit of missing miles is not available thus the members must have connected their Miles+Bonus account with Coffee Island account prior to the transaction, otherwise the miles will not be credited. 
10. The cost of delivery is excluded from mileage accrual.
11. The cost of Tips is excluded from mileage accrual.

MILES REDEMPTION ON COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. Members who wish to redeem miles at www.coffeeisland.gr, or My Coffee Island app must have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account. Moreover, AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized, only if the Members have already connected their Miles+Bonus account with Coffee Island account by entering their Miles+Bonus member ID and PIN at the respective online form at www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland.com.cy or My Coffee Island APP in Cyprus.
3. In case of miles redemption, at the end of the transactions Members will be requested to enter again their Miles+Bonus PIN/Password for security reasons. 
4. Members must have collected the adequate number of Award Miles in order to exchange them for online product purchases at Coffee Island, at their whole retail price.
   The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of Tips is not excluded from miles redemption.
9. The cost of delivery is not excluded from miles redemption.

Program members may collect miles via purchasing from “attica” department stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.atticadps.gr. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “attica” department stores or online at www.atticadps.gr.

attica department stores comprises the following units:

“attica” department stores, City Link, Athens

“attica” department stores, Golden Hall, Marousi, Athens

“attica” department stores, The Mall Athens, Marousi, Athens

“attica” department stores, Mediterranean Cosmos, Thessaloniki

“attica” department stores, Tsimiski 48-50, Thessaloniki

MILES ACCRUAL AT ATTICA DEPARTMENT STORES AND ATTICA E-SHOP

1. The Miles that can be gained are calculated as 2 times the cost of purchases completed by the Member (1€ = 2 Miles). Ιn case of a refund (cash or card) the miles earned from the product purchase will not be deducted from Miles+Bonus member’s account, and a credit note will be issued by attica..
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at attica physical stores or online at www.atticadps.gr, and is not valid for telephone orders.
4. Miles accrual is valid exclusively for product purchases.
5. Miles accrual is not valid for shipping cost, cash on delivery, packing cost, or any other additional charges.
6. Miles accrual cannot take place for tax-free products purchases.
7. Miles accrual is not valid when gift cards are purchased, for tailor shop services and for purchases at Carpo and upper house.
8. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the product delivery. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
9. The respective Miles from purchases at attica department stores or online at www.atticadps.gr may be credited in a unique Account and only once per transaction.
10. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
12. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.atticadps.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
13. AEGEAN holds no responsibility with regard to the quality of the products.
14. Discounts that may come up from attica department stores or any third party’s loyalty program and/or from credit notes, gift cards, or gift vouchers, that have been issued by “attica”, are excluded from the accumulation of miles.
15. It is clarified that a request for retroactive registration of miles will not be accepted.
16. Miles accrual is not possible when a Member's account is locked.

MILES REDEMPTION AT ATTICA DEPARTMENT STORES AND ATTICA E-SHOP:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for attica department stores or online at www.atticadps.gr.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at attica department stores, at their whole retail price, or part of it.
3. Miles redemption is valid for purchases only at attica physical stores or online at at www.atticadps.gr and is not valid for telephone orders.
4. Miles redemption cannot take place for tax-free products purchases.
5. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
6. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
7. The exchange of miles to award purchases for products on attica department stores could not exceed the 50% of the whole retail price.
8. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
9. Miles refund will not be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned, and a credit note will be issued by attica.

Program members may collect miles via staying at COCO-MAT Hotels in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. COCO-MAT partner hotels:

• COCO-MAT Hotel Nafsika, 6 Pellis Street Kifissia, Athens
• COCO-MAT Hotel Athens, 36 Patriarchou Ioakeim Street, Kolonaki, Athens
• COCO-MAT Athens Jumelle, 2 Irodotou str, 10675, Athens
• COCO-MAT Athens BC, 5 Falirou Street, 11742, Athens

MILES ACCRUAL ΑΤ COCO-MAT HOTELS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from COCO-MAT HOTELS reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 12th August, 2021 (when the AEGEAN – COCO-MAT HOTELS partnership were initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ COCO-MAT HOTELS:

1. Members who wish to redeem miles at COCO-MAT Hotels in Athens must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at COCO-MAT HOTELS.
3. For free stays at COCO-MAT Hotels, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at COCO-MAT Hotels.

Program members may earn or redeem miles via purchasing yachts charter services from Yachts Sailing at 188 Siggrou Avenue, Athens 17671, by displaying their Miles+Bonus card.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for yachts charter services purchases at Yacht Sailing physical store and via phone.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from yachts charter services purchases at Yacht Sailing may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. The retroactive credit of missing miles is available.

MILES REDEMPTION

1. Members who wish to redeem miles at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. Mileage redemption is not valid for purchases via Yachts Sailing website.
8. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may earn or redeem miles via purchasing entertaining simulator services from "The Pilot Center", 387 Vouliagmenis Av. Ilioupoli 16346, Athens.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for entertaining simulator services purchases at "The Pilot Center" physical store and via www.pilotcenter.gr for online purchases.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from entertaining simulator services at "The Pilot Center" may be credited to a unique Account and only once per transaction.
7. Offers and discounts are excluded from mileage accrual.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
12. The retroactive credit of missing miles is available.

MILES REDEMPTION

1. Members who wish to redeem miles at "The Pilot Center", for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at "The Pilot Center", at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from ANTETOKOUNBROS in Athens International Airport by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from ANTETOKOUNBROS store.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (5 Award Miles for every euro of purchase). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the ANTETOKOUNBROS store may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 3, 2023(when the Aegean- ANTETOKOUBROS store partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ANTETOKOUNBROS STORE:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the ANTETOKOUNBROS Store, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Convert EKO Smile points to Miles+Bonus miles

1. Program members may convert EKO Smile points earned with every purchase at the participating EKO filling stations to Miles+Bonus award miles.
2. EKO Smile points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   
   • 2.000 points=2.000 miles
   • 3.000 points=3.000 miles
   • 5.000 points=5.000 miles
   • 10.000 points=10.000 miles
   
   The minimum points converted to miles is 2.000 points.
3. To convert points to Miles+Bonus award miles, members should visit https://ekosmile.gr/ or EKO Smile app.
4. Points are earned as per EKO Smile rules. For information about points accrual visit ekosmile.gr/pages/terms-and-conditions.
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
11. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
12. It is clarified that any conversion points to miles conversion should be requested from the 18th of January 2024, when the partnership with EKO Smile was initiated.
13. Once the conversion of EKO Smile points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call on EKO line 210 7725 555.
14. The Smiles that are deducted from the above conversion are non-refundable.

Conversion of Miles+Bonus miles to EKO Smile points

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to EKO Smile points.
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
   
   3.000 Miles+Bonus miles = 1.250 ΕΚΟ Smile points
4. The maximum miles that can be converted within a year is 45.000 miles
5. To convert your Miles+Bonus miles to EKO Smile points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to EKO Smile points and submit a conversion request.
6. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
7. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
8. It is clarified that any miles to points conversion should be requested from 18 January 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated points through the website on ekosmile.gr or by calling at ΕΚΟ line 18198 or 210 7725 555.
9. Once the conversion of Miles+Bonus miles into EKO Smile points is fully completed, if the Reward points are not credited on the EKO Smile account within sex (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Convert Smiles (digital points) to Miles+Bonus miles

1. Program members may convert Smiles already earned, or will be earned via EKO Smile program in Cyprus, into Miles+Bonus award miles. The terms and conditions based on which the EKO Smile Member can collect Smiles are posted on the website https://www.eko.com.cy/.
2. Smiles can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Smiles to Miles+Bonus award miles. The conversion rate will be as follows:
   • 2.000 Smiles=2.000 miles
   • 3.000 Smiles=3.000 miles
   • 5.000 Smiles=5.000 miles
   • 10.000 Smiles=10.000 miles
   
   
   The minimum Smiles converted to miles is 2.000 Smiles. Members are able to convert Smiles into Miles+Bonus award miles via EKO SMILE APP https://bit.ly/EKOSmileApp
3. The maximum amount of Smiles for conversion is 45,000 Smiles per year, starting from the date that the first conversion took place
4. Smiles are earned as per EKO Smile rules. For information about Smiles accrual visit www.eko.com.cy/
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The Smiles that are deducted from the above conversion are non-refundable.
9. The respective Miles from Smiles conversion may be credited in a single Account and only once per transaction.
10. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
12. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
13. It is clarified that any Smiles to miles conversion should be requested from the 11th of July 2024, when the partnership with EKO Smile was initiated.
14. Once the conversion of Smiles into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles+Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call at EKO Customer Service line at 0035722477000.

Conversion of Miles+Bonus miles to EKO Smile Coupon

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles conversion to EKO Smile coupon.
2. The Miles+Bonus miles can be exchanged for Coupon. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to EKO Smile coupon. The conversion rate will be as follows: 3.000 Miles+Bonus miles = 10€ ΕΚΟ Smile coupon. The maximum miles that can be converted within a year is 45.000 miles, starting from the date that the first conversion took place.
3. To convert your Miles+Bonus miles to EKO Smile coupon you need to login to your Miles+Bonus account, and submit the relevant conversion request.
4. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
5. In order to have the coupon registered in an EKO Smile account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
6. It is clarified that any miles to EKO Smile coupon conversion should be requested from 11th July 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated EKO Smile coupons through EKO SMILE APP or by calling at EKO Customer Service line at 0035722477000
7. Once the conversion of Miles+Bonus miles into EKO Smile coupon is fully completed, if the coupon is not credited on the EKO Smile account within six (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

1. Members of the Program can accrue and redeem miles on flights operated by Emirates. It shall be made clear that the flight must be operated by Emirates and not by other collaborating airline company (code-share flights).
2. The miles collected on any flight within the Emirates network correspond only to Award Miles.
3. Award Miles may be redeemed in order to issue a free airline ticket within the Emirates network.
4. It is clarified that in case the Member has not completed his registration, he/she will not be able to redeem miles.
5. Miles from an Aegean Miles+Bonus Account cannot be transferred to any respective frequent flyer program’s cardholder in any Emirates and vice versa.

6. Members of the program can only accrue and redeem miles. Benefits such as lounge access or additional baggage, typically available through partnerships with Star Alliance member airlines, are not included as part of this partnership.

MILES ACCRUAL

1. To register Miles in an Account, the corresponding flight must be realized by the Member. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts appear on the official Aegean website, specifically in the Miles+Bonus section. Tickets issued with a fare not included in the existing Emirates Mile Accrual Charts do not earn Miles.
2. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger), provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account.
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
4. Members may not transfer Miles in any way or assign them to any third party, nor combine them with any other Member’s Miles in order to jointly take advantage of an offer.
5. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an Emirates ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Emirates flights appear in his/her account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
8. In the event that earned Miles do not appear in the Account 7 days following the flight event, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). The corresponding miles will be credited to the Member's Account after two (2) weeks, at the latest, upon a reply from Emirates. Existing Miles+Bonus members can claim their miles retroactively for flights that took place up to 6 months prior to their retro-claim request.
9. Any request for the retroactive crediting of miles for a flight operated by Emirates me shall be accepted only for flights that have occurred after the partnership’s initiation (May 21st, 2025).

MILES REDEMPTION

1. Tickets’ booking and issuing is performed through Aegean’s website www.aegeanair.com or Aegean APP, via the Miles+Bonus account in the Award ticket section, or alternatively through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). Tickets cannot be issued by Travel Agencies. Redemption tickets issued through the Aegean Call Center are subject to service fees amounting to 23 Euros.
2. Miles Redemption is valid for Emirates Economy Class and Business Class tickets.
3. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an Emirates ticket ("Ticket"), in accordance with the applicable Mile Redemption Chart of Emirates, as published on the official Aegean website, specifically in the Miles+Bonus section. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority, are payable by the Member and are due upon issuing the Ticket. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
4. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member's Account.
5. Tickets issued by redeeming Miles are subject to award seat availability. Emirates may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided in accordance with the Program.
6. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Policy for miles redemption with intermediate point/stopover:
   - In case of same cabin class and one intermediate point that does not exceed the 24 hours, the required miles for redemption are calculated as one segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless of the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
   - In case of same cabin class and one stopover that exceeds the 24 hours, the required miles for redemption are calculated per segment.
   - In case of different cabin class and one stopover regardless of the duration, the required miles for redemption are calculated per segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
10. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
11. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
12. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).

Program members may collect miles via purchasing from “IKEA” stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.ikea.gr. It shall be made clear that the product purchase must have been invoiced before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “IKEA” stores or online at www.ikea.gr.

IKEA department stores comprises the following units:

• IKEA Athens Airport, Athens International Airport “Eleftherios Venizelos”, 19019 Spata, Athens
• IKEA Athens Kifissos, 96-98 Kifissos Avenue Egaleo – RIVER WEST shopping center 12241 Egaleo, Athens
• IKEA Thessaloniki, 12th km Thessaloniki-Perea 57001 Pylaia, Thessaloniki
• IKEA Thessalia, 8th km Old National Highway Larissa-Athens 41500 Nikaia, Larissa
• IKEA Ioannina, 13th km National Highway Ioannina-Athens 45500 Ioannina
• IKEA Patra, Antheias 26, 26333 Patra
• “New generation” stores
• Pick Up & Order Points
• Transactions with an invoice, services and IKEA Restaurants self-check outs are excluded

MILES ACCRUAL AT IKEA STORES AND E-SHOP

1. The Miles that can be gained are calculated equal the cost of purchases completed by the Member (1€ = 1 Mile) and invoiced, after deducting discounts and services. Ιn case of a refund (cash or card) the miles earned from the product purchase will be deducted from Miles+Bonus member’s account. Refunds with gift cards and credit cards are excluded.
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. Miles accrual is valid for product purchases and gift cards.
5. Miles accrual is not valid for shipping cost, cash on delivery, or any other additional charges for services.
6. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the purchase invoicing. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
7. The respective Miles from purchases at IKEA department stores or online at www.ikea.gr may be credited in a unique Account and only once per transaction.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.ikea.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the quality of the products.
12. Discounts that may come up from IKEA stores or any third party’s loyalty program and/or from credit notes, gift cards, gift vouchers or coupons that have been issued by “IKEA”, are excluded from the accumulation of miles. Also, transactions that an invoice is issuing as proof of transaction are excluded from the accumulation of miles. The Miles that can be gained are calculated equal the cost of purchases completed by the Member, after deducting discounts and services.
13. No Miles refund will be accepted, once the redemption procedure has been completed,
14. Miles accrual is not possible when a Member's account is locked.

MILES REDEMPTION AT IKEA STORES AND E-SHOP

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles redemption for IKEA stores or online at www.ikea.gr. (IFB self check outs are excluded).
2. Members must have collected the adequate number of Award Miles in order to redeem them for purchase of products at IKEA stores, at part of their retail price. The value of redemption can’t in any case exceed the total amount of the receipt.
3. Miles redemption is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles and the maximum redemption is equivalent to 1,200,000 miles per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
7. Miles refund will not be accepted, once the redemption procedure has been completed and a gift card or a credit note will be issued by IKEA. The credit note could not be used for purchases via IKEA e-shop. For more information visit the link https://www.ikea.gr/exupiretisi-pelaton/politiki-epistrofis/.
8. Miles redemption is excepted from transactions where an invoice is issuing as proof of transaction and from the cost of services and gift cards.

In case you need information regarding the parking space reservation you made, you can contact us either via email at info.parking@aia.gr, or by calling (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.

If you need information about your Miles+Bonus account or the air ticket booking you made with AEGEAN, you can find all the contact information for AEGEAN here.

MILES ACCRUAL:

1. It is clarified that payment for the parking must be completed in order for miles to be credited to the member's account. In case of a non-show for the parking or cancellation of the reservation, the miles will not be credited.
2. The option to collect miles is available for parking in all areas of the Official Parking at Athens International Airport.
3. The member earns 2 miles for every euro spent on parking.
4. Miles are award miles as defined in Chapter 3 "MILES / CATEGORIES, etc."
5. Miles are credited only to the member's account who made the car parking reservation and are credited within 7 days after leaving the parking area.
6. If you enter the parking area up to 2 hours earlier than your reservation, you will collect the miles corresponding to your initial reservation. If you leave later than the scheduled time, you will collect the miles corresponding to the total amount paid.
7. Miles have no commercial value and can never be exchanged for money. Any sale, exchange, etc., of miles or offers is automatically invalid.
8. In case of cancellation of the Miles+Bonus Program under the terms and conditions, all miles received are automatically cancelled and can no longer be exchanged for offers.
9. Each customer - member of the Program must provide their Miles+Bonus member ID during the parking reservation, otherwise, the miles will not be credited on their account. The reservation number, payment receipts, and/or any other relevant document must be kept by the member until the miles appear in their account. AEGEAN has the discretion to determine whether the submitted document constitutes sufficient proof.
10. AEGEAN is not responsible for the conditions of space reservation, unavailability, or other issues arising through the Official Parking booking system at Athens International Airport.
11. If miles do not appear in the account within 7 days from the date of departure from the parking area, the procedure for crediting the award miles you are entitled to can be done either by email to info.parking@aia.gr, or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
12. If you provide different details during the reservation than those you will present at the parking area, you must contact the correct details before exiting the parking area, in order for the miles to be credited to your Miles+Bonus account within 7 days. The procedure for crediting the award miles can be done either via email at info.parking@aia.gr or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
13. It is clarified that a request for retroactive registration of miles is not accepted.

MILES REDEMPTION:

Redeeming miles for parking payment at the Official Parking at Athens International Airport is governed by the applicable General Terms & Conditions of the Official Parking at Athens Airport and the Terms of the Miles+Bonus Program.
1. If the member has provided their Miles+Bonus member ID on the reservation page during the parking reservation at the Official Parking at Athens International Airport and wishes to pay for this reservation using miles, they must select the redemption of miles during the payment process.
2. Members must have enough valid award miles in their account. Parking payment via miles redemption is based on the ratio of 1 euro = 300 award miles.
3. The minimum redemption amount is 1,500 miles.
4. When payment is made using miles redemption, the corresponding award miles are automatically deducted from the member’s account.
5. In case of cancellation of the reservation, the redeemed miles are automatically returned to the member’s Miles+Bonus account. If the reservation is not canceled and the member does not show up at the parking area, the redeemed miles are not refundable.
6. If you have redeemed miles, you cannot make changes to the reservation. You can cancel it and make a new reservation.
7. The member cannot transfer the right to redeem their miles to any third party.
8. The parking terms may change at the discretion of the Official Parking at Athens International Airport. Therefore, the member must request to be updated on the applicable parking reservation terms.
9. Only Miles+Bonus members who have completed their registration and have at least 1 flight recorded with AEGEAN, Olympic Air, or with Star Alliance partner airlines in their Miles+Bonus account, or holders of Aegean Bonus Visa or Aegean Mastercard with complete registration, are eligible to redeem miles with the partner.
10. In the case of a booking with a voucher, it is not possible to modify the reservation. You can cancel and make a new booking. In this case, the discount voucher will not be refunded.

Program members may earn miles via purchasing Samsung Galaxy S25 | S25+ | S25 Ultra, participating at the promotional campaign named “Samsung Galaxy S25 | S25+ | S25 Ultra Miles+Bonus – Promotion”, organized by the company with the corporate name «”SAMSUNG ELECTRONICS GREECE IMPORT AND TRADE OF ELECTRIC AND ELECTRONIC GOODS SINGLE-MEMBER SOCIÉTÉ ANONYME “, for purchases from 05/05/2025 to 01/06/2025, till stocks last, by submitting the participation form via Samsung members application till 22/06/2025.

You may find here the promotional campaign Terms & Conditions.

MILES ACCRUAL
1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. With every purchase of Samsung Galaxy S25 | S25+ | S25 Ultra members earn 15.000 miles.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for purchases at participating stores at the promotional campaign. This Promotion is open to individuals who are at least 18 years old and are permanent residents of Greece, as well as to legal entities registered in Greece, submitting their relevant entry forms while in Greece.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed seven working (7) days after confirmation email sent by Samsung, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from Samsung Galaxy S25 | S25+ | S25 Ultra purchases may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must fill in his/her Miles+Bonus member ID at a relevant field during claim via Samsung members. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. Each member is entitled to five (2) participations in the Promotion with the same Miles+Bonus Account Number, which were purchased during the Shopping Period.

1. AEGEAN podrá a su total discreción cancelar el Programa de forma unilateral y en cualquier momento, con la notificación previa a los Usuarios en el plazo de un (1) mes.
2. En caso de bancarrota, insolvencia, fusión o liquidación de cualquier tipo de AEGEAN, el Programa se cancelará de forma automática y simultáneamente se cancelarán todas las Cuentas y todas la Millas acumuladas por los Usuarios. En dicho caso, AEGEAN no asumirá ninguna responsabilidad frente a los Usuarios y los Usuarios no podrán formular ninguna reclamación contra AEGEAN.
3. La responsabilidad de AEGEAN frente a los Usuarios con respecto al Programa es limitada. En ningún caso incluyéndose el caso de negligencia, AEGEAN se hará responsable de los posibles daños directos o indirectos derivados del uso y aplicación del Programa. La responsabilidad eventual de AEGEAN, contractual, extracontractual o de otro tipo, respecto a indemnizaciones a los Usuarios por daños, pérdidas o gastos derivados de cualquier acción u omisión, estará limitada única y exclusivamente a la reanotación en la Cuenta del Usuario de las Millas correspondientes a la oferta en cuestión. AEGEAN no asumirá ninguna responsabilidad por daños consecuenciales.
4. AEGEAN no asumirá ninguna responsabilidad por pérdidas, demoras o daños directos o indirectos ocasionados por el uso de una oferta del Programa, siempre que el proveedor de la oferta sea un tercero y no AEGEAN. La responsabilidad en dicho caso recaerá exclusivamente sobre el proveedor de la oferta.
5. ΑEGEAN no asumirá ninguna responsabilidad por daños o lesiones ocasionados a Usuarios o a terceras personas por la declaración falsa o inexacta de datos personales de los Usuarios.
6. En ningún caso será AEGEAN responsable de la ejecución puntual de los servicios de correo y mensajería.
7. Los Usuarios deberán informar por escrito a AEGEAN sobre cualquier cambio de sus datos personales (nombre, apellidos, dirección, etc.).
8. AEGEAN no asumirá ninguna responsabilidad por errores, omisiones o alteraciones eventuales del texto y del contenido de estas Condiciones en el momento de su impresión o de otros documentos relacionados con el Programa.
9. Los Términos y Condiciones del Programa, así como la relación legal entre AEGEAN y los Usuarios estarán sometidos a la legislación griega y los Tribunales competentes para la resolución de cualquier diferencia que se derive de la participación en el Programa serán los Tribunales de Atenas.